Cathy Cress

Expert in Aging Life and Geriatric Care Management

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Retaining GCM Customers Depends of Your Customer Engagement Model

June 24, 2015

PDF-Cover-of-11-10-12My-Geriatric-Care-Management-Agency.jpg

 

Geriatric Care management business using a customer( client) engagement model is crucial for GCM and Aging Life customer success.

 

Customer engagement is not series of one-off experiences, but an ongoing process. Customer acquisition or making the sale to an aging family is no longer the end, rather the beginning of the story in an aging life to GCM Company

 

 Geriatric Care Management Companies need to understand that customer acquisition is as important as customer engagement. Regardless of whether your company provides great customer success or not, it is important that proactive engagement with customers is managed by an engagement.

 

A Customer engagement model greatly improves , customer success, customer satisfaction, revenue per customer, and customer retention.

 Make a difference in your geriatric care management  to your business with customer engagement model for your agency.

 

Filed Under: Aging Tagged With: aging life geriatric care manager, customer engagement model;, GCM client satisfaction, geriatric care manager financial success

Aging Life GCM Critical Success Factor#6 Train to Retain Clients

June 23, 2015

PDF-Cover-of-11-10-12My-Geriatric-Care-Management-Agency.jpg

Filed Under: Aging Tagged With: aging life GCM technology, billing in the field, customer engagement model;, GCM Training, retain GCM customers

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