What is the Care Manager’s Role in the Terminal Phase of Death?

The terminal phase of any life-threatening illness is the time between diagnosis and the final decline when no cure or extension of life is in the offing. The individual confronts progressive decline and deterioration. Death is imminent. The care manager has a role.

The focus of doctors and patients now changes from attempting to cure the illness or prolong life to trying to provide relief from pain and to comfort the sufferer. Religious concerns such as what happens after someone passes away or how to handle the suffering at the end of life or how to give comfort to family members are the focus during this time as well as trying to tie up any loose ends.

Care manager tasks:

Make referral to hospice if family has not  already reached out

Parnter with hospice and work under them

Monitor anticipatory grief needs

Communicate that this is the end (and time to say goodbye)

Assess spiritual needs and contact the appropriate religious spiritual counselors to provide comfort and healing.

Encourage family members to say The Four Things That Matter Most   “Please forgive me”, “I forgive you”, “Thank you”, and “I love you”. 

Assess the need for paid caregivers to help the family or help family members share round the clock care among family and friends

Support the family members in their need to

grieve and have respite by continuing to assess for overload and burn out with a caregiver assessment tool  https://cathycress.com/my-blog/entry/what-does-evereyone-get-from-a-caregiver-assessment

Prepare family for active phase of dying which can be loud and disturbing to someone who is not aware of what will occur

 Watch my new webinar on care managers working with death and dying

 If you want to add an End of Life service and other services, plus all the forms necessary, go to my web site Cathy Cress. Com and check out  my GCM Operations Manual