What Type of Careprovider Do You recruit for Older Concierge Clients?

Older generations, especially entitled clients, are likely to be less trustful of an individual with numerous visible tattoos and a Mohawk. They would rather have a clean-cut employee wearing a uniform.You want background checked employee that with experience with demanding clients and willing to be servile and assertive and know when to use either.

The care providers for concierge clients should be

• WELL GROOMED
• WELL DRESSED
• SERVILE
• GOOD COOK
• GOOD TABLE SETTERS
• WILLING TO BE CONFIDANTE but under GCM supervision and control

For COMPANION CARE hire

• Sophisticated employee
• Can Order Opera theater tickets
• Accompany to these events

GCM has to:

• Set Boundaries with clients
• Care providers can cook French Cuisine but with “Heavy Care “– Priority -must have transfer skills and CAN or HHA skills
• Cannot often get gourmet cook who changes diapers

CONCIERGE NON -medical CAREGIVER’S SAMPLE to do list

• Doing her groceries shopping or grocery home delivery
• Post office run
• Pet-care
• Waiting in line at the DMV
• Taking car for Car repairs, oil change, car wash
• Event planning- GCM
• Gift-buying
• Plant care
• Picking up dry cleaning
• Running miscellaneous errands
• Making travel arrangements
• Mail pickup
• chef services
• Dinner reservations
• What Cannot do
• Performing bank transactions, such as depositing or withdrawing money, or shopping for the client without pre-arranged payment through the store could pose a liability
• Assist with finances, online banking, bill paying/tracking
• pickup of prescription medications -Only GCM to do because of medication abuse and liability
• Open mail unless all checks already forwarded to another account
• Find out More
• Learn The 5 Steps to Reach the Concierge Client
• Cathy Cress MSW ‘s Webinar series
• August 23, 2017 11:00 -12:00 PSTDiscover how to transform your GCM entrepreneurial dream into a profitable reality with 5 key marketing stepsLearn more and get the details    Create a marketing strategy and messages that attract concierge clients 

  Reach this target audience

  Design products that exactly meet their needs

  Obtain adult children’s buy-in           

  Use words that will make them choose you

          Get care staff they will like and not fire

         Get the contract signed with ease

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