MANAGING ENTITLED CLIENTS

How Do You Deliver and serve long-term clients from the top 10% financially- who can offer sustainable financial growth to your Aging Life or GCM company?

 

You offer superior professional  Gold Standard Concierge Service to Client and Family- Care they demand.

 

 You offer preventative care to avoid crisis and chaos that can be there MO -Helps Keep Clients Out of E room and nursing homes and keep them at home where they wish to be and you from losing the case.

You write or rewrite your business plan that has a value proposition in your marketing plan to reach your target markets to concierge clients in the upper 10% and the third parties who in many cases serve them as well, like elder law attorneys and upscale assisted living.

 

10 CARE AND FEEDING TIPS TO KEEP ENTITLED CLIENTS LONG TERM 

1. Deliver gold standard concierge service
2. Offer confidential services that clients and families can trust
3. Do not have the VIP syndrome  with these sometimes famous clients
4. Serve whole aging family where adult children are entitled and difficult as well.
5. Provide a GPS through health care needs so that best care is delivered seamlessly
6. Have a full GCM toolbox and know all community resources –to change tools as client change and age safely in place
7. Refer or provide skilled background checked home care aides who meet the need of entitled clients
8. Be willing and skilled enough to accept difficult entitled clients who are narcissistic, demanding and unreasonable like Donald Trump , Sumner Redstone, Huguette Clark 
9. Have someone on your staff who has a clinical background in dysfunctional aging families, and psychodynamic diagnosis, and understands undue influence 
10. Have upscale resources in your resource database like private drivers, private chefs, car services, upscale golf clubs that cater to older clients, and upscale assisted living

FREE Webinar

LEARN HOW TO MARKET LIKE YOUR BUSINESS DEPENDED ON IT 

January 23 @ 2:00 pm – 3:00 pm PST

The busiest season for care managers is January & February after as adult children have just visited for the holiday and seeing their elderly parents skating on very thin aging ice

Learn care management marketing so you can:

Capture those desperate clients in January after the festive fright-

Develop strategic marketing that brings more customers,

Understand branding

Develop a positioning strategy so the caller chooses you

Understand lead generation in care management

Get the best marketing software  

Create a 5 Star Marketing Plan for the top 10% of seniors who can afford you.

Click Here To Register 

FIND OUT MORE 

THIS FREE  WEBINAR  FROM 2 PM – 3 PM PST January 23, 2020

 

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How Do You Deliver Your Value Proposition of serving long-term clients from the top 10% financially- who can offer sustainable financial growth to your Aging Life or GCM company?

 

You offer superior professional Concierge Service to Client and Family- Care they demand when you need it

 

 You offer preventative care to avoids Crisis -Helps Keep Clients Out of E room and nursing homes and Keep them at home where they wish to be

You write or rewrite your business plan that has a value proposition that includes  your marketing plan to reach your target markets o concierge clients in the upper 10% and the third parties who in many cases serve them as well, like elderlaw attorneys and upscale assisted living.

 

You Use the value proposition from your business plan  – leading to one-time/long term client engagements – How

1. Deliver concierge service
2. Offer confidential services that clients and families can trust
3. Adjust your plan of care as professionally needed for family & client
4. Serve whole aging family
5. Provide a GPS through health care needs so that best care is delivered seamlessly
6. Have a full GCM toolbox and know all community resources –to change tools as client change and age safely in place
7. Refer or provide skilled background checked home care aides who meet the need of entitled clients
8. Be willing and skilled enough to accept difficult entitled clients who are narcissistic, demanding and unreasonable like Donald Trump , Sumner Redstone, Huguette Clark
9. Have someone on your staff who has a clinical background in dysfunctional aging families, and psychodynamic diagnosis
10. Have upscale resources in your resource database like private drivers, private chefs, car services, upscale golf clubs that cater to older clients, and upscale assisted living

 

 Find out more about a value proposition and subscribe to my Youtube channel Geriatric Care 1 to find out more about marketing Aging Life or Geriatric Care Management.