Thank Your Employees Taking On Call While you Celebrate Holidays

December 23, 2021

Did You Give a Happy Holiday Thanks to Your Staff?

Did you thank your employees for working over the holidays? This week is Christmas when we offer thanks to our friends, loved ones, family. But what about your employees this holiday month. How will you thank your

employees, the very people that power your business and profit and may be on call for you right now on New Years?

“Truly, from bosses I liked, anything was great because I appreciated that they thought of me. From “bad” bosses, anything would annoy me. You can’t make up for being a jerk with a token of any kind once a year.”

Ideas for inexpensive but really appreciated gifts to thank your employees – this holiday season- gift cards to grocery stores or department stores, a gift certificate from Amazon all given with a nice personal handwritten note.

Staff

How To Thank Staff All Year

I did a blog about your need to bill 85% of your client hours. When a care manager does bill’s 85% write them a handwritten thank-you note being
Be grateful all year long for having the amount of productivity to keep the business thriving. Handwriting is not a lost art. It sends a message that you take the time, personally, to really celebrate what the employees do for your business.

2. Send a handwritten thank-you note to thank your employees, to each staff member during the year applauding something they did. Be grateful by thanking your staff for something specific may be the ultimate reward. If you do it selectively yet authentically, a thank you note may be pinned above your employee’s desk for years. Create a formal letter recognizing your employee’s achievement. Sign it and use the company’s seal to give the letter something extra. If you really want to do it right, frame it.

3. Thank your staff by naming an employee of the month, each month in your newsletter with their picture. Give them a gift to tell them you are grateful for their hard work. Create a formal letter recognizing your employee’s achievement. Sign it and use the company’s seal to give the letter something extra. To thank your employees right, frame it too.

4. Be grateful this year, if you do not feel safe hosting an in-person party, to thank your employees, by having a virtual employee holiday party and mail gifts ahead of time to all employees for being such excellent care managers and for billing the 85% you need them to the bill so you will all have employment. It is late now so try New Years.

5. When COVID is gone, someday, to thank your employees, plan employee picnics, birthday parties, anniversary parties to thank them publicly throughout the year.

6. B.J Curry- Spitler, one of the first and I might say the greatest care managers, founded Age Concerns in San Diego in 1982. and knew how to be grateful to her staff. She was a master at thanking her staff. To thank her employees, she gave gifts of massages to her care managers. A brilliant gift, a massage recognizes the tough emotional work that care managers do and their need to take care of themselves- which you as their employer are doing.

Thank your staff throughout the year.

SIGN UP FOR MY FREE WEBINAR

Sign Up for My New Years Webinar

11 Clinical Steps to Work with Dysfunctional Families-Post Holidays –

Thursday, January 6, 2:00 PM 3:30 PM Pacific

Give frantic adult children hope when they desperately call after the holiday

Join me and learn how to come to the rescue of concierge dysfunctional families who found coal in their stockings.

Learn how to:

Understand the Dysfunctional Aging Family System you must enter to get care for elders

Understand 11 Warning Signs You Are Working with Dysfunctional Family

Master the 5 Clinical Tools – you need – to solve these problems with your clients

Learn Six Steps Professional Must Take to Work with These Difficult Families

Sign -Up Even if you cannot attend & receive the recording the next day

Find out more in the YouTube for My YouTube, Channel Geriatric Care 1

Critical Success Factor for Start Up Care Management Aging- Serve Top 10%

August 2, 2021

Your customers need to be in the top 10% economically and here’s why. That is how you will make money, stay solvent and thrive. To start a Geriatric Care Management business PLUS to write a major section of your GCM business plan, you must describe the customers you intend to serve -your market assessment or opportunity. That tells you and investors whether you will have enough customers to make money. The Concierge Client who is in the top 10% financially is your client. Start your business plan and your intention to make money, with a definition of your ideal client. Example: Woman, 85 years old with chronic care needs who has an income or liquid assets of $500,000 or more.

Upper 10% Customer Needs to be Your Mission and Intention- Why?

You want to list the customers who will reward you the most financially. This has to be in your mission and deeply in your mind. The “Why” is Medicare does not cover geriatric care management which is about expensive as a plumber or more critically – home care-at $4000-6000 a month -as expensive as the average closing cost on a home PER MONTH. Only the top 10% can afford that. So, make this your mental intention because you are running a business whose very blood is cash flow. Without the profit motive and profit, your new business stands a major chance of failure

Ideal Clients and Third-Parties You Need for Success

How many of these ideal clients are in the area you wish to serve? You need to do an analysis of the age and income levels. Generally, geriatric care management customers are over age 85 or are disabled younger people with incomes in the range of the top 10% in your community. One gateway to your customers is the local overstressed adult children of clients, long-distance caregivers with family members who need help and live in your community, Another door is third parties, such as trust officers, attorneys, conservators, or guardians, who refer you to their elderly clients or adult children, as a trusted GCM’s,

If You Want To Start an Aging Life or Geriatric Care Management Business you need to know you can make money before you start.

You need to do market research to define the size of the market in the area where your business will be located (e.g., how many people over age 85 live in Modesto, California, how many third-party target markets such as trust departments are in the town?). This type of demographic information may be available from U.S. Census Bureau reports local Area Agencies on Aging, local chambers of commerce, local hospitals, and even members of the local media who have done their own surveys. You can use the Internet to retrieve U.S. Census data in your area, and in addition, you can Google your State Department of Aging, find your local Department of Aging, and then find all senior services that may have data on older people in your area.

You Need To Understand Billing and Cash Flow for Success

You also need to know about billing. You might be making good money but if your cash flow is not coming in to pay your bills and staff, you stand a new chance of failure. Care managers who are most often social workers and nurses, often have an ethical dilemma with billing and are filled with guilt. That guilt keeps them from billing every hour and leaving time billed off their timesheet to help a client. This leaves them hurting their business and their bottom line over the short term – not being able to pay their bills and themselves each month. If this continues long term- the GCM is faced finally, like a slowly dying tree in a drought , death by bankruptcy.

Check out my Online GCM Business Class which includes 10 modules on starting your GCM Business including two modules on financial management so you do not go under and lose your dream start-up

LEARN MORE ABOUT LEARNING GCM BUSINESS SKILLS WITHOUT GETTING AN MBA
Check out our affordable price or choose a monthly payment plan

Find Out More

Skills you will learn in My GCM Business Class

GCM ALCA billing skills to develop a billing system that allows you to bill 85% of your time, control your cash flow, invoice promptly to make a profit
GCM financial forecasting skills to develop a 3-year financial forecast Excel spreadsheet to track your basic profit and expenses and to track the number of clients and billable hours needed to break even make a profit, pay back loans, hire new staff, and take a salary yourself
GCM organizational design skills to create your business flow chart and job descriptions, and outline how power flows down your staff to deliver gold standard care to clients
GCM marketing survey skills to pinpoint your area’s upper 10% clients and 3rd-party referrals to market, to make your business profitable
GCM competitive analysis skills to set the fee per hour your market will bear for your services and to gather information from each, to position your services vs your competition’s so clients will choose you
GCM timeline skills to identify and list (in a manageable, doable order), major tasks to complete before you open your business
GCM business planning skills to write a 13-part business plan to create a blueprint of measurable goals for your business’s financial success
GCM marketing skills to create a marketing plan to develop lead sources, conduct leadgeneration, launch social media and conduct content marketing to gain new customers
GCM sales skills to position your agency to sell your menu of services
through benefits to 3rd parties and clients through cold calling, 1-1 sales meetings, and inquiries, by knowing how to close the sale and sign the contract
- LEARN MORE ABOUT LEARNING GCM BUSINESS SKILLS WITHOUT GETTING AN MBA
- Check out our affordable price or choose a monthly payment plan
Find out More

Thank Your Employees Taking On Call While you Celebrate Thanksgiving Holiday

November 29, 2020

Did You Give a Happy Thanksgiving to Your Staff?

Today is Thanksgiving when we offer thanks to our friends, loved ones, family. But what about your employees this holiday month. How will you thank the very people that power your business and profit and may be on call for you right now?

Ideas for inexpensive but really appreciated gifts for Care Managers and staff– cards to grocery stores or department stores, a gift certificate from Amazon all given with a nice personal handwritten note.

Staff

How To Thank Staff All Year

I just did a blog about your need to bill 85% of your client hours . When a care manager does bill’s 85% write them a handwritten thank-you note being gratefulfor having the amount of productivity to keep the business thriving. Handwriting is not a lost art. It sends a message that you take the time, personally, to really celebrate what the employees do for your business.

2. Send a handwritten thank-you note to each staff member during the year to applaud something they did. Saying thanks for something specific may be the ultimate reward. If you do it selectively yet authentically, a thank you note may be pinned above your employee’s desk for years. Create a formal letter recognizing your employee’s achievement. Sign it and use the company’s seal to give the letter something extra. If you really want to do it right, frame it.

3. Name an employee of the month in your newsletter with their picture. Give them a gift to tell them you are grateful for their hard work. Create a formal letter recognizing your employee’s achievement. Sign it and use the company’s seal to give the letter something extra. If you really want to do it right, frame it too.

4. This year instead of in-person have a virtual employee holiday party and mail gifts ahead of time to all employees for being such excellent care managers and for billing the 85% you need them to the bill so you will all have employment.

5.When COVID is gone, plan employee picnics, birthday parties, anniversary parties to thank them publicly throughout the year.

6. B.J Curry- Spitler, one of the first and I might say the greatest care managers, founded Age Concerns in San Diego in 1982. She gave gifts of massages to her care managers. A brilliant gift, a massage recognizes the tough emotional work that care managers do and their need to take care of themselves- which you as their employer are doing.

Give Thanks Throughout the year.

SIGN UP FOR MY HOLIDAY WEBINAR

8 Ways to Tame the Turmoil of the Holidays & Twindemic in the Aging Family

ONLY 4 DAYS LEFT to SIGN UP

Learn how!

How to sell services to the desperate Aging Family during the holiday surge
How to give hope to frantic children who call when their aging parent struggling with Loneliness and isolation on the holidays
How to help the Aging Family make holiday visits remotely or safely in person
How to counsel the Aging Family to track aging decline &Twindemic risk in loved ones
How to work with both dysfunctional and long-distance families who call during the holidays
How to use GCM tools to contain Holiday chaos
How to use financial forecasting to prepare for business growth during the holidays

Sidestep the Many Care Managers Who Do not know how to work with Dysfunctional family or do COVID Coaching of Aging Families so the client chooses you

THIS FREE WEBINAR IS Thursday, December 3, 2020, FROM 2 PM – 3:30 PM PST

Sign Up Now

Thank Your Employees Taking On Call While you Celebrate Thanksgiving Holiday

November 28, 2019

Did You Give a Happy Thanksgiving to Your Staff?

Staff

How To Thank Staff All Year

I just did a blog about your need to bill 85% of your client hours. When a care manager does bill’s 85% write them a handwritten thank-you note being grateful for having the amount of productivity to keep the business thriving. Handwriting is not a lost art. It sends a message that you take the time personally to really care what the employees do for your business.

4. Have an employee holiday party and give gifts to all employees for being such excellent care managers and for billing the 85% you need them to bill so you will all have employment.

5.Plan employee picnics, birthday parties, anniversary parties to thank them publicly throughout the year.

Give Thanks Throughout the year.

6 Ways to Thank Your Employees Taking On Call While you Celebrate the Holiday

July 1, 2019

We just passed Memorial Day, when we celebrate summer’s here with our friends, loved ones, family. But what about your employees this 4th of July coming up ?How will you thank the very people that power your business and profit and may be on call for you then ?

Staff Thank You Gifts All Year.

You need to bill 85% of your client hours. When a care manager does bill’s 85% write them a handwritten thank you note being grateful for having the amount of productivity to keep the business thriving. Handwriting is not a lost art. It sends a message that you take the time personally to really care what the employee does for your business.

2. Send a handwritten thank you note to each staff member during the year to applaud something they did. Saying thanks about something specific may be the ultimate reward. If you do it selectively yet authentically, a thank you note may be pinned above your employee’s desk for years. Create a formal letter recognizing your employee ’s achievement. Sign it and use the company’s seal to give the letter something extra. If you really want to do it right, frame it.

3. Name an employee of the month in your newsletter with their picture. Give them a gift to tell them you are grateful for their hard work. Create a formal letter recognizing your employee’s achievement. Sign the letter and use the company’s seal to give the letter something extra. If you really want to do it right, frame it too.

4. Have an employee summer picnic and give gifts to all employees for being such excellent care managers and for billing the 85% you need them to bill so you will all have employment.

5.Plan employee picnics, birthday parties, anniversary parties to thank them publicly throughout the year.

6. B.J Spitler , one of the first and I might say the greatest care managers, founded Age Concerns in San Diego in 1982. She gave gifts of massages to her care managers. A brilliant gift, a massage recognizes the tough emotional work that care manager’s do and their need to take care of themselves- which you as their employer are doing.

Give Thanks to Employees- Throughout the year.

Thank Your Employees Taking On Call While you Celebrate Holidays

Did You Give a Happy Holiday Thanks to Your Staff?

How To Thank Staff All Year

SIGN UP FOR MY FREE WEBINAR

Sign -Up Even if you cannot attend & receive the recording the next day

Find out more in the YouTube for My YouTube, Channel Geriatric Care 1

Thank Your Employees Taking On Call While you Celebrate Thanksgiving Holiday

Did You Give a Happy Thanksgiving to Your Staff?

How To Thank Staff All Year

SIGN UP FOR MY HOLIDAY WEBINAR

8 Ways to Tame the Turmoil of the Holidays & Twindemic in the Aging Family

ONLY 4 DAYS LEFT to SIGN UP

Thank Your Employees Taking On Call While you Celebrate Thanksgiving Holiday

Did You Give a Happy Thanksgiving to Your Staff?

How To Thank Staff All Year

6 Ways to Thank Your Employees Taking On Call While you Celebrate the Holiday

Contact

Connect with Cathy

Get Cathy’s “10 Critical Success Steps to a Profitable Aging Life or GCM Business”

Did You Give a Happy Holiday Thanks to Your Staff?

How To Thank Staff All Year

Find out more in the YouTube for My YouTube, Channel Geriatric Care 1

Upper 10% Customer Needs to be Your Mission and Intention- Why?

Ideal Clients and Third-Parties You Need for Success

If You Want To Start an Aging Life or Geriatric Care Management Business you need to know you can make money before you start.

You Need To Understand Billing and Cash Flow for Success

Check out our affordable price or choose a monthly payment plan

Skills you will learn in My GCM Business Class

Check out our affordable price or choose a monthly payment plan

Did You Give a Happy Thanksgiving to Your Staff?

How To Thank Staff All Year

8 Ways to Tame the Turmoil of the Holidays & Twindemic in the Aging Family

ONLY 4 DAYS LEFT to SIGN UP

Did You Give a Happy Thanksgiving to Your Staff?

How To Thank Staff All Year

Contact

Connect with Cathy

Get Cathy’s “10 Critical Success Steps to a Profitable Aging Life or GCM Business”