Cathy Cress

Expert in Aging Life and Geriatric Care Management

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10 Alarm Bells to Give ” Just Shopping” Long Distance Callers Before Holiday

December 24, 2020

 

You will be Showered With Calls Over the Holidays

Long-distance family members from nearly normal or dysfunctional families will call you frantically from now on. 

Why?

It’s almost  Christmas, Hanukkah and Thanksgiving just passed but they could not see their older parents because of the COVID Risk.

They are having to manage their over 65 Mom and Dad’s Shelter in place from afar plus oversee their own families risk plus their own COVID laden holiday. These long-distance family caregivers were already reaching

burnout from constant pre-COVID travel and caring on top of their own work-life demands.

They are reaching implosion so they are going to call you.

Test to Give the Burnt Out Caregiver Calls FOR Information Before the Holidays

If they call for information before the holiday and are not ready to move forward, you can proactively offer them questions from this list of alarm bells that they can answer now or they can monitor during now and New Year holiday that could trigger engaging your services after they compare notes on a post-holiday call with you.

Below is a list of red flags. If they see any red signals on Thanksgiving, Hanukkah,

remotely or in-person if they take the very dangerous risk of travel on Christmas-encourage them that is the time to do something about it by hiring you as a care manager. You can question them with this  a checklist of worrisome  signs that signal the need for a local geriatric care manager,

 

Alarm Bells List – Dealing with Long Distance Aging Relatives  Before or During the Holidays

  • Unpaid bills if long-distance family members monitor bill pay from afar
  • Missed appointments with their physicians that  long-distance care provider monitor with their doctors
  • Clutter reported by neighbors, friends local senior agencies a home that was once always neat
  • Weight loss reported by the aging parents Dr’s or local visitors
  • Memory loss, change in short-term memory when they zoom, call facetime, etc.
  • Poor grooming for a person who was once meticulously, observed by local visitors friends senior agencies food delivery who visit.
  • Reports of getting lost
  • Reports of wandering
  • Refusing to go to holiday  religious services with friends or church transportation  to holiday religious services
  • refusing any suggestion or conversely agreeing to everything with-out consideration
  • Mood swings, getting angry when normally easy going
  • Refusing to go to medical providers
  • Not taking care of activities of daily living: cooking, bathing, dressing, housekeeping, etc.
  • Entering contests, credit card maxed out on shopping channels
  •  Set up a meeting when the holidays end. You have helped them proactively, begin to engage your services.

    Sign Up for My Free January Webinar  

    5 Vital Clinical Tools to Help Aging Dysfunctional Families-Post Horrid Holidays- 

                 Thursday, January 21, 2021

      Give frantic adult children hope when they desperately call after the holiday  

     Join me and learn how to come to the rescue of concierge dysfunctional families who found coal in their stocking.      

    Learn how to!

    • Understand the Dysfunctional Aging Family System you must enter to get care for elders
    • Understand 11 Warning Signs You Are Working with Dysfunctional Family
    • Master Vital Clinical Tools, you to solve client problems
    • Take Six Steps Professional Must Take to Work with These Difficult Families
    • Get care for aging family members when the dysfunctional family members resist

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    Find out more in the YouTube for My YouTube, Channel  Geriatric Care

Filed Under: Aging, Aging Life Care, aging life care manager, Alarm Bells For Long Distance Family, Blog, caregiver burnout, caregiver mental health, Close The Sale, Closing a GCM Sale, Families, Geriatric Care Management Business, Geriatric Care Manager, geriatric social worker, Holiday Meltdown in Aging Family, Holiday Rituals in Aging Family, Holiday season, HolidaySeason and COVID, Long Distance Care, Long Distance Care & COVID-19, Long distance caregiver, long distance caregiver burnout, Long distance family impostion, Long Distance Safety Travel COVID, Long Distance travel Holidays, Long Term Care Coverage, nurse advocate, nurse care manager Tagged With: aging life care manager, care manager, case manager, eldercare manager, geriatric care manager, holiday burn out, Holidays calls to GCM's, long distance care provider, Long distance family burn out, nurse care manager, patient advocate

6 Tech Ideas For Long Distance Care Providers During Covid on Holidays

December 12, 2020

Long-Distance Family Stocking Brimming with Coal

Christmas and Hanukkah are upon us, and many long-distance families will be celebrating remotely with elderly parents due to the nationwide COVID onslaught. Long Distance adult children will make the dangerous journey anyway. Those that do travel may call an Aging Life Care Manager after coming across piles of junk mail, consistently dirty clothes, or a house and/or aging parent that looks like lumpy turkey gravy. Those adult children who stay safely home in the pandemic will need their aging parents to have some technology to communicate with them. Both groups should consider technology as a gift to seniors

 Technology Pushes Coal Out of Stocking

Before you get that call, you should read Laurie Orlov’s blog, a fellow Geriatric Care Manager now very well known in the field of aging for her expertise in aging technology. This is what Orlov has to say about long-distance technology in the pandemic. When they call you you might suggest one of the high-tech items Orlov suggests a part of an older family member’s life. Especially during the pandemic. These gero-technologies can help an older parent or relative shelter safely in place, avoid loneliness and isolation through connecting with others, age in place, and improve communicating with loved ones.

Videoconferencing

Videoconferencing is a great way to keep elderly parents connected and less lonely and isolated. It can also be a good tool for adult siblings who live apart to have chats or meetings about Mom or Dad.  Free programs like Skype or another parent-friendly plus easy choice Facetime and the built-in webcams on many computers, make this easy on elders. Zoom has become the number one way that families communicate, during the pandemic. . For the holidays, birthdays or even a crisis, it is how we virtually gather now and has a free version.

Amazon Echo Show uses Alexa, by activating Amazon’s voice and can make calls to adult children or anyone, making it easy for seniors to talk to anyone including family. An older standard telephone conference service is still highly rated and still free, as well. Freeconferencecall.com

Med Dispensers

Here is a review of several med dispensers on the market

A device that is very appropriate for elders who have medication abuse problems is Hero Electronic Pill Dispenser   

Alexa has a new pill reminder feature

A more modest choice is Electronic Pill Box with Flasing Reminders 

Caregiver Video Cameras

Cameras like Google Nest can monitor an individual’s activities of daily living and provide caregivers with direct video feed on a smartphone, tablet app, or the Web to check on the status of a family member. 

Monitoring sensors

Wireless systems. Cameras can be viewed remotely from a smartphone or computer. You may be able to get video motion alerts and the ability to pan and zoom

GCM Laurie Orlov at Aging Tech suggests many new 2020 sensor programs among them. Caregiver Smart Solutions 

Canary Care. lets you place wireless sensors around the house to monitor the activity of an elderly parent who is declining, while the family is long distance. The information is sent to your Canary Care portal. The sensors are battery powered and the hub uses mobile data to send the information, so no need for a landline or broadband.

TruSense  – can alert long distance or even local adult children if a probable fall occurs. An alert is triggered when TruSense detects that your loved one has not moved from high-risk fall areas (such as a stairwell or restroom) in an unusually long time. Other alerts include doors where the older person could wander.

 

 Other Sensor Products

Sensor products can check a number of items within a house: motion patterns, stove on/off status, carbon dioxide or carbon monoxide levels, air quality, and presence of smoke or fire. They can also lock doors and control other items in the home remotely.

Daily activity monitoring. Activity sensors can be placed on the refrigerator, stove, door, and other objects around the home. Your relative may also wear a watch that monitors activity. You can allow caregivers and physicians to access the data. Set up notifications to be delivered by e-mail, text, or mobile app.: Live!y is a good choice

 GCM Technology Guide

Technology moves in nano-seconds and changes almost as fast. Give clients and their families the updated information. For a totally overhauled technology chapter,” Technologies That Support Aging in Place “, by GCM Julie Menack and Berkeley’s head of the Center for Aging and Technology, David Lindeman Ph.D. Get the new Handbook of Geriatric Care Management 4th edition 

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Filed Under: Adult children, Aging, Aging Family, aging family and COVID, aging life business, Aging Life Care, Aging Life Care Assocaition, aging life care manager, Geriatric Care Managers value, geriatric social worker, Holiday Meltdown in Aging Family, Holiday season, HolidaySeason and COVID, Laurie Orlov, Loneliness, Long Distance Care & COVID-19, Long Distance Care technology, Long distance caregiver, Long Distance Safety Travel COVID, Long Distance travel Holidays, Videoconferencing Tagged With: aging in place technology, care manager, care manager technology, caregiver assessment, COVID-19& LONG DISTANCE CARE, elder technology, Family Caregivers using technology, geriatric care management technology, geriatric care management technology Center for, geriatric care manager, geritaric care manager, gero technology, Handbook of Geriatric Care Management 4th edition, Holiday visits to family, Home Monitoring Systems, long distance care provider, Long Distance Family Holiday Visit, Long Distance Technology, med dispensers, My Geriatric Care Management Operations Manual, Safe Travel to elder, technology for caregivers, travel to elder, Virtual Holiday Visits

Wonder Woman Saves Proactive , Long Distance Aging Family on the Holidays

December 1, 2020

wonder.woman.05.jpg

 

Geriatric care managers are wonder woman for long-distance care providers

 More than a million people have died of COVID in the past 7 days , according to the CDC.

This is an important message for care managers to use before the upcoming holidays. Getting on a plane to travel is dangerous for the long-distance care provider in the

highest national spread of COVID. Plus they might carry the deadly infection to their aging parents, the most vulnerable group to die of COVID. This gives these distant caring family members every reason not to see their parents- but what will they then do to keep them safe- Hire a Geriatric Care Manager.

Add This to Your Ad Copy or Website

If You live Long Distance from an aging parent during the COVID spread, it’s a preventative and prudent idea to have a geriatric care manager in the town where your older relative resides. If your parents are sheltering in place, they can make sure they are safe and use tools to prevent the loneliness and isolation that can set in over the holidays. If there is a crisis, like a COVID diagnosis,

they are right there to professionally manage it. In an urgent situation, a care manager can go to the hospital or emergency room.  This is saner, safer, and more cost-effective than you getting on last-minute, expensive flights without any social distancing protection for you or your aging parents when you see them. Geriatric Care Managers are good insurance.”

Use Telehealth to Market to 3rd Parties Over the Holiday

You can make marketing visits to 3rd parties through HIPAA-compliant video

.

conferencing services like elder law attornies or wealth managers. You can pitch “Before any crisis,  the GCM do an initial assessment and visit your long-distance older client on a regular basis. This is preventative. That way a professional is there for your client  1-1, when you need them and has a health care background to solve the problem.”

Here is a better line for long-distance adult children:

“Think of care managers the way you do one of those blow-up beds. You can pump them

up when you need them in a crisis—perhaps avoid that crisis, and you yourself can sleep more soundly and with more peace of mind in your own bed.

Some of the things a geriatric care manager can do for long-distance care providers are:

1. Save your worry, fear of COVID, and money by helping keep your parent safe from COVID and out of the hospital and you off dangerous emergency long-distance flights.

2.Help your parents avoid loneliness and isolation by arranging virtual quality of life activities to keep them socially engaged while sheltering in place.

4.Facilitate a family discussion of needs, resources, and division of labor among friends family

5. Recommend ways to proactively prepare and plan for a parent’s possible health care crisis like COVID.

6. Work on family cooperation to formulate a realistic parent-care plan.

7.Assess the strengths and weaknesses of all of the potential caregivers if needed

7. Help adult siblings resolve conflicts, if any, about care decisions.

8. Help the long-distance care provider deal with guilt and frustration that may result from their inability to provide more of the day-to-day care.worriedwoman300dpi-copy-e1425605439440.jpg

9. Locate aging resources in your elder parents’ area quickly and without you having to do it.

Learn more about gaining new long-distance care provider clients -this coming holiday season.

SIGN UP FOR MY HOLIDAY WEBINAR

8 Ways to Tame the Turmoil of the Holidays & Twindemic in the Aging Family

ONLY 4 DAYS LEFT to SIGN UP

 Learn how!

  • How to sell services to the desperate Aging Family during the holiday surge
  • How to give hope to frantic children who call when their aging parent struggling with Loneliness and isolation on the holidays
  • How to help the Aging Family make holiday visits remotely or safely in person
  • How to counsel the Aging Family to track aging decline &Twindemic risk in loved ones
  • How to work with both dysfunctional and long-distance families who call during the holidays
  • How to use GCM tools to contain Holiday chaos
  • How to use financial forecasting to prepare for business growth during the holidays

Sidestep the Many Care Managers Who Do not know how to work with Dysfunctional family or do COVID Coaching of Aging Families so the client chooses you

THIS FREE WEBINAR IS Thursday, December 3, 2020, FROM 2 PM – 3:30 PM PST

Sign Up Now

 

 

Filed Under: Aging, aging family crisis, aging life business, Aging Life Care, aging life care manager, care manager, case manager, elder care manager, Geriatric Care Management Business, Geriatric Care Manager, geriatric social worker, Holiday Meltdown in Aging Family, Holiday Rituals in Aging Family, marketing care management, nurse advocate, nurse care manager, Webinar Tagged With: aging life care manager, aging parent crisis, case manager, COVID & Holiday Season, COVID Danger Holiday, COVID VIRTUAL CHRISTMAS VISIT, COVID Virtual Hanukkah Visit, Dangerous Travel on Holidays, geraitric assessment, geriatric care manager, help with elders, holiday misery, holiday with aging parents, long distance care provider, Long Distance Family Holiday Visit, nurse advocate, nurse care manager, Proactive Aging Family

Are You Ready for Post Thanksgiving Inquiry Calls From Long Distance Care Providers

November 16, 2020

facebook-holiday-post-4.png

 

Long Distance family members are caregivers zapped out by stress

They have been flying or driving to both visit aging family members for a long time. These caregivers at a distance usually understand that their parents are deteriorating with age and are savvy enough that they have researched options and already found you on the web ( a reason to have a great website).

The Holidays Push Them Over The Edge

When the family gathers on Thanksgiving and everyone can see problems with an older person like memory loss or ambulation problems- the family may agree to call a care manager. Or the very stress of the holiday season on top of caring for

an aging parent long-distance may push the designated long-distance care providers over the edge to seek help.

Unpaid bills litter Dad’s desk. He refuses to go to church when he was a devoted churchgoer all his life. He’s drinking too much at the local pub. When the daughter puts the post-turkey leftovers in the refrigerator she finds moldy food on every shelf. When asked about the bills and the moldy food, Dad gets really angry at them when he was an easygoing guy all his life. They consider picking up the phone and screaming at 911

More than 7 million American Families care for older family members from afar. This holiday season many of those long-distance families will come home to an elder Mom or Dad’s house and find a scene they saw coming but still fill them with new white fear. They may have patched together care neighbor’s check-ins or other inconsistent coverage for parents. To their horror, they find, on returning home on holidays, the flood of parent problems blew out the patch, with coal dust spurting straight in their face

 

Call made to 911- You

At that point, the daughter may pull out her phone and call an aging life or geriatric care manager because she cannot fly home without getting help. Are you ready for these desperate calls?

Give frantic adult children hope when they frantically call this holiday.

So be prepared for their inquiry and know the needs of long-distance families well plus the resources in your area that you can suggest in your inquiry call. Do not give away the store in your call but let

them know that you are an expert in the needs of long-distance care providers and an ace navigator in your area that can find services and choices that are perfect for their needs.

SIGN UP FOR MY WEBINAR

 

8 Ways to Tame the Turmoil of the Holidays & Twindemic in the Aging Family

 Learn how!

  • How to sell services to the desperate Aging Family during the holiday surge
  • How to give hope to frantic children who call when their aging parent strugglingwith Loneliness and isolation on the holiday
  • How to help the Aging Family make holiday visits remotely or safely in person
  • How to counsel the Aging Family to track aging decline &Twindemic risk in loved ones
  • How to work with both dysfunctional and long-distance families who call during the holidays
  • How to use GCM tools to contain Holiday chaos
  • How to use financial forecasting to prepare for business growth during the holidays

Sidestep the Many Care Managers Who Do not know how to work with Dysfunctional family or do COVID Coaching of Aging Families so the client chooses you

THIS FREE WEBINAR IS Thursday, December 3, 2020, FROM 2 PM – 3:30 PM PST

Sign Up Now

 

 

 

Find out more in the YouTube for My YouTube, Channel  Geriatric Care 1

 

 

SIGN UP FOR MY NEWEST WEBINAR. 

 

 

 

Filed Under: Aging, Aging Family, aging life care manager, Blog, care manager, Covid Holiday Remote Visit, COVID Webinar, COVID-19 & Care Management, Covid-19 and GCM SERVICES, COVID-19 Webinar, Dysfunctional aging family, Dysfunctional Family & Holidays, Families, Geriatric Care Management Business, Geriatric Care Manager, geriatric care manager, geriatric social worker, Holiday Meltdown in Aging Family, Holiday Rituals in Aging Family, Holiday season, Holiday Sibling Rivalry, Holidays, HolidaySeason and COVID, Long Distance Care, nurse advocate, nurse care manager, Thanksgiving, Thanksgiving & dysfunctional family, Thanksgiving and COVID, Thanksgiving Parent crisis, Thanksgiving Safe Visits to Grandma, Thanksgving visits during COVID Tagged With: aging family Thanksgiving, aging life care manager, aging life inquiry, aging life or geriatric care manager, care manager, case manager, check list for holiday visit, COVID Driving to Thanksgiving, COVID THANKSGIVING VISIT, COVID VIRTUAL THANKSGIVING VISIT, geriatric care manager, long distance care provider, long distance family on holiday, nurse care manager, Thanksgiving COVID Travel, Thanksgiving with dysfunctional family

How Do You Detect COVID–19 Symptoms in Seniors While Living Long Distance?

July 1, 2020

COVID–19  Detecting Symptoms in your loved one from a Distance

We can not always be with our loved ones. Long-Distance Families make approximately 43.5 million caregivers who have provided unpaid care to an adult or child in the last 12 months.  How can you keep a watchful eye on long-distance older family members for symptoms of COVID-19?  First, you will need to know what symptoms to watch and listen to.

Did you know that COVID -19 is known to develop into a severe acute respiratory syndrome and may result in death? The elderly are more susceptible to this contagion simply due to their age. Your job is to become their health detective by paying acute attention to physical symptoms and asking questions when conversing with your loved one.

Symptoms to Listen & Signs to Look for

Signs and symptoms of COVID-19 may appear 2-14 days after exposure, commonly referred to as the incubation period. Common signs and symptoms can include:

  • Fever, cough or tiredness – If your loved one is suddenly not making sense or acting confused when you are talking with them, this could be an indication of having a fever and an infection.  Listen for coughing during your conversation and don’t be afraid to ask if they are napping more often or sleeping longer than usual or if they are weaker than usual.

Other symptoms can/may include:

  • Shortness of breath or difficulty breathing             Muscle Aches
  • Chills                                                                             Sore Throat
  • Loss of taste or smell                                                 Headache
  • Chest pain

EXTREMELY IMPORTANT TO BE KNOWLEDGEABLE OF MEDICAL HISTORY

If your loved one has existing medical conditions such as heart disease, lung disease, diabetes, severe obesity, chronic kidney or liver disease, or compromised immune systems they may be at greater risk for contracting COVID-19.  

CALL YOUR LOVED ONE’S PCP OR ARRANGE FOR THEM TO BE TAKEN TO THE HOSPITAL IMMEDIATELY IF MORE THAN ONE OF THESE SYMPTOMS APPEAR.

As your loved one’s health detective – Vigilantly Monitor their Physical Appearance

Call often.  Listen for symptoms such as coughing, shortness of breath, inability to complete sentences without having to take a breath. Are they suddenly confused or confused more than usual?

Use your technology.  Face time with your loved one. Look at them.  Are they having a hard time breathing?  Watch and count how many times their chest raises per minute. Normal breathes per minute in the elderly is 10-30. With COVID-19 the rate will be lower. Look for the appearance of lost sudden weight loss. The virus can decrease their appetite as it affects their sense of smell, making food less appetizing. Look at your loved one’s lips.  Are they discolored or have a light blue tint? This is a sign of oxygen deprivation and could potentially be very serious.

If you see any of these signs call your loved one’s PCP immediately and take/arrange for them to be taken to the hospital immediately.

JOIN ME FOR MY NEW FREE WEBINAR               

Create 5 Telehealth Products for COVID 19

WHEN. THURSDAY AUGUST 6

TIME- 2 PM Pacific Standard Time

Care Management businesses are struggling with pandemic close-downs.

Support your business bottom line, clients, and their families.

Create 5 COVID-19 products.

Products from sheltering in place through the hospital, recovery at home, discharge from an SNF, or hospital for local and long-distance elders. Increase your bottom

line as COVID spreads throughout the US and more shutdowns loom

Learn Step by Step How to Consult with Aging Families and Seniors to Choose the best Hipaa Compliant Telehealth Products to Remotely Consult with Client

  • Help a Local Family Assist a Loved One Safely Shelter in Place
  • Help a Long-Distance Family Guide a Local Loved One Shelter in Place
  • Help an Aging Family Help a Loved on Hospitalized for Covid-19
  • Help an Aging Family Care for  a Loved one Recover when Discharged from a

Nursing Home

  • Help an Aging Family Care for a loved one Recover when Discharged from a

Hospital

WHEN. THURSDAY AUGUST 6

TIME- 2 PM Pacific Standard Time

       REGISTER NOW

Filed Under: Aging Community & Covid-19, Aging Family, aging family crisis, Aging Life Care Assocaition, aging life care manager, ALCA COVID-19 Crisis, ALCA Products for COVID_19, Blog, coronavirus, coronavirus marketing, Coronavirus safety elders, coronavirus shut down, CORONAVIRUS Stay at Home Plan, Covid-19, COVID-19 & Care Management, Covid-19 Nursing Home, Covis-19 Services, FREE WEBINAR, GCM COACHING SKILLS, GCM COVID 19 Crisis, GCM products in COVID-19, GCM technology, GCM Webinar, geriatric care management emergency proceduress, geriatric care manager, geriatric social worker, Home From the Hospital, inquiry COVID-19, Long Distance Care, Long distance caregiver, Pandemic, Symptoms of covid -19 Tagged With: aging family, aging life care manager, aging parent care, aging parent crisis, care manager, Care Managers Working with the Aging Family, caregiver burden, COVID-19 -inquiry, COVID-19 & INFECTION CONTROL, Covid-19 Symptoms, COVID-19 Telehealth product, GCM Telehealth Product, long distance care provider, long-distance, nurse advocate, nurse care manager, social distancing covid-19

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