Cathy Cress

Expert in Aging Life and Geriatric Care Management

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A Good End of Life- Deliver it-Sign Up for my Free Webinar

January 4, 2023

Good End of Life

Deliver a Good End of Life- Add Death and Dying to Your Care Management Agency

FIND OUT MORE 

Serve Your Client Until Death Do You Part

Want to Deliver a Good End of Life?Join me ,on January 24, 2023, & learn why End of Life Services Are a perfect service for care managers 

Learn to Deliver End of Life Services in 1 ½ -hour webinar

you will learn how to serve Your Client Until Death Do You Part:

1. Transition the patient/family through the five stages of death

2. Help clients be active participants in their care

3. Give the family/caregiver tools to manage care

4. Provide family-centered care to family or fictive family caregivers

5 Choose the right support services through all stages of death

6. Introduce Hospice and Palliative care and work with their team

7 Use ALCA End-of-Life Benefits During COVID

8.Use  COVID -19  Family Coaching for GCM

9. Role of the Death Doula

Sign Up   

If you really want to add  End of Life to your care management business sign up for this webinar now

A Good End Of Life to the Very End 

 By showing us to  Serve Your Client Until Death Do You Part in his acclaimed book, Atul Gawande’s “Being Mortal“ opened our eyes to the medical way of death. He showed millions of readers how the quality of life and human interaction while dying trump the number of years gained through questionable painful procedures and dying in an institution.

He tells us that “our ultimate, goal, after, is not a good death but a good life to the very end. Learn how to deliver the good death through the 5 stages of the end of life. Get your client to hospice and palliative care when they need it not in the last 15 days of their life. Offer a Quality of life to death at home, not in the hospital where there will be the medicalization of death, not a good death.

Sign up for this free webinar to learn how you can do this as an aging professional who wants to whole of aging and the end of aging to offer GOOD CARE 

Find Out More About Webinar-

Filed Under: Aging Life Care, aging life care manager, Blog, Death and Dying, Death and Dying Care Management, End of Life, Families, Geriatric Care Manager, geriatric care manager, geriatric social worker, Hospice Care, nurse advocate, nurse care manager, Palliative Care, Palliative care manager, Quality of Life for elders, Quality of Life in Death, Quality of Life in Dying Tagged With: adding end of life services, aging family, aging life care manager, aging parent care, aging parent crisis, ALCA in End Of Life, care manager, case manager, disputes at end of life, elderly at end of life, end of life care manager, end of life family meeting, Fighting and Feuding at end of life, free webinar, GCM Family Coaching end of life, geriatric care manager, Navigation through END of LIfe, nurse advocate, nurse care manager, webinar end of life

How to Capture Family Stories from Seniors on the Holidays

December 22, 2022

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Capture Family Tales From Aging Parents 

Have you captured family tales from older family members? Or have you lost an aging parent and wished you had asked them more questions about their past, your family history, and your childhood? Have you dabbled in ancestry and realized that you could have just listened closely to the stories your deceased parents told you and written them down?

Do not look back! Make this New Year the year you collect the stories from your family. Learn to use 10 reminiscence tools, technology, and techniques to hear family history at holiday dinners and events during Christmas, Hanukkah, Kwanzaa, or New Years.

10 Tips to Capture Family Tales from Aging Parents

1. Use empathetic listening. This means to make all the messages you are giving the older person— tone, how fast you speak, how they are sitting-  all say, “I want to listen to you.”

2. Ask questions that prompt the story but don’t make judgments. If there are going to record the family tale, do it in a way that doesn’t distract or stop the older person from talking.

3. Start somewhere. If the elder isn’t going to tell stories on his or her own, start the story and see if they will follow along.”What was a New Years’ Resolution that you made and kept” ” Do you remember your favorite doll ” What was your first day of school like”

4. Music is just next to memory in the brain shown by Alive Inside So use Alexa, or Spotify, to play  40’s

and 50’s music or especially the -Simple ways to spark reminiscence when you visit older family members :
5. Look at old photos together. Photos trigger memory even with dementia. Choose ones from a period of time the person currently remembers, which could be the person as a young adult, teenager, or even a young child.
6. Play music from their teenage years. It is the background to the most emotional period of anyone’s life and is deeply lined into memory.
7. Enjoy food they like or food that is a family tradition or specialty, particularly ones that have an element

Family With Grandparents Enjoying Christmas Meal At Table

of memory attached to family celebrations. like Mom’s Briscut, Dad’s Sunday Supper lasagna, or “Aunt Helen’s Lemon Cake”.

8. Story Worth was started by Nick Baum, a tecky who was, in a way, a long-distance care provider for his parents in Sweden. He was curious about their past and invented the app based on his own need to gather his family history. My husband is a teller of past tales as a California Highway patrolman, then Hippiedom, then as top marketing director for Pacific Cookie Company, the best cookies here in the west.

Our daughter Kali gave him Story Worth as a holiday gift. He wrote down 40 stories or memories from his past. They were being published by Story Worth in a book, saving in print the precious reminiscence that would have been lost but now is found in a  book that was given to our adult children and then generations to come.

This is a brilliant way to capture reminiscence and I  recommend it to adult children who want to enshrine personal memories in print that otherwise would be lost when they reach back for them.

9. Life Bio-  provides an online template of biography and autobiography questions that have been carefully crafted

10. Quick Voice Recorder to catch the memory on your phone

Use reminiscence as a part of a whole new domain in aging called quality of life or attending to the older person’s need for joy through activities that stimulate the mind. Reminiscence does that- so find out more about how you can increase the quality of life of older people after the holidays and all year long by building a quality-of-life reminiscence program like Nina Herndon describes in her chapter on Quality of Life in Handbook of Geriatric Care Management 

Filed Under: Aging, Blog, Geriatric Care Management Business, Geriatric Care Manager, Legacy Tools, Reminiscence Therapy, Senior Legacy, Story Worth Tagged With: aging life care manager, aging life care on holidays, ancestry, Black, black american geriatric care managers, black american social workers, Black caregivers, Black Entrepreneurs, Black Heirlooms, Black Nurse Entrepreneurs, care manager, case manager, geriatric care manager, holidays with aging parentrs, nurse advocate, nurse care manager, reminicence & Hanukkah, reminicence & Holidays, reminicence and elder, Reminicence and geriatric care manager, Reminicence Therapy, reminicsence technology, Reminiscence tool, rreminicence and Kwanzaa

Are You Giving Holiday Thanks to Your Employees?

December 12, 2022

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 Are You Giving Holiday Thanks to Your Employees?

Giving holiday thanks to your employees for their work during the holidays is key to being a good employer. Christmas and Hannakka are coming up when we offer thanks to our friends, loved ones, and family. But what about thanking your employees this holiday month? How will you thank your employees, the very people that power your business and profit and may be on call for you right now on New Year?

A holiday party  after hours catered  or  just  ordering pizza plus buying bottles of wine, and nonalcoholic beverages then having a white elephant exchange  hat can be fun and affordable

But if that is not in your plan here are Ideas for inexpensive but really appreciated gifts to thank your employees – this holiday season. Consider gift cards to grocery stores or department stores, or a gift certificate from Amazon all given with a nice personal handwritten note.

Thank Your Staff

How To Thank Staff  All Year

1. Thank your staff all year long for having the amount of productivity to keep the business thriving. Handwriting is not a lost art. It sends a message that you take the time, personally, to really celebrate what the employees do for your business.

2. Giving Holiday Thanks to Your Employees could be sending a handwritten thank-you note to thank your employees, to each staff member during the year applauding something they did. Be grateful by thanking your staff for something specific may be the ultimate reward. If you do it selectively yet authentically, a thank you note may be pinned above your employee’s desk for years. Create a formal letter recognizing your employee’s achievement. Sign it and use the company’s seal to give the letter something extra. If you really want to do it right, frame it.

3. Thank your staff by naming an employee of the month, each month in your newsletter with their picture. Give them a gift GCM-pix-3.jpgto tell them you are grateful for their hard work. Create a formal letter recognizing your employee’s achievement. Sign it and use the company’s seal to give the letter something extra. To thank your employees right, frame it too.

4. Giving holidays thanks to your employees,  if you do feel safe, could be hosting an in-person party,If you do not feel it is covid safe, try a virtual employee holiday party and mail gifts ahead of time to all employees for being such excellent care managers all year. If it is late now so try New Year.

5. When the COVID level in your area is safe enough to gather,  thank your employees, plan employee picnics, birthday parties, and anniversary parties to thank them publicly throughout the year.

6. B.J Curry- Spitler, one of the first and I might say the greatest care managers, founded Age Concerns in San Diego in 1982. and knew how to be grateful to her staff. She was a master at thanking her staff.  To thank her employees, she gave gifts of massages to her care managers. A brilliant gift, a massage recognizes the tough emotional work that care managers do and their need to take care of themselves- which you as their employer are doing

 

This winter 90% of those who die of Covid will be over 65 . January is the deadliest month in the U.S. according to an analysis of the CDC Wonder database.

Understand End of Life this winter

Sign -up for my Upcoming Free Webinar Deliver a Good End of Life 9 Steps to Death &Dying

Jan 24, 2023, 02:00 PM Pacific Time (US and Canada)

SIGN-UP 

 

 Description

Deliver a Good End of Life- 9 Steps to Add Death and Dying to Your Care Management Agency

Deliver a Good End of Life

Serve Your Client until Death Do You Part
Join me on January 24 2023 and learn why End of Life Services re a perfect new service for care managers

Deliver a Good End of Life

Learn to guide the patient/family through the five stages of death. Understand how to help clients be active participants in their care. Give the family caregivers tools to manage care. Find out how to provide family-centered care to caregivers and families. Learn to choose the right support services for the client through all stages of death.
Introduce Hospice and Palliative care to the client earlier and work with their team.
Find out how to use COVID -19 family coaching for GCM. Discover the role of Death Doula at end of life.

Time

Jan 24, 2023, 02:00 PM Pacific Time (US and Canada)

SIGN-UP 

 

Sign -Up Even if you cannot attend & receive the recording the next day 

 

     

 

     

Filed Under: Aging, Aging Life Care Assocaition, aging life care manager, Black Aging Family, Black Entrepreneur, Black Entrepreneur RB, Black Entrepreneur RN, Black entrepreneurs, Black Geriatric Care Manager, Black RN, Black Travel Nurses, Clinical Tools Dysfunctional families, Cut-Off, Dysfunctional Family & Holidays, Dysfunctional Family System, Families, GCM Webinar, Geriatric Care Management Business, Geriatric Care Manager, Holiday on call, Holiday season, News, nurse advocate, nurse care manager, on-call staff, Thanking staff, Thanksgiving, THANKSGIVING BLOG, Therapist Specializing in Aging Tagged With: aging family, aging family Christmas, aging life care manager, Aging Mom on Christmas, aging parent crisis, care manager, case manager, Christmas, eldercare, GCM on call, geriatric care manager, Holiday Staff thank you, Holidays calls to GCM's, nurse advocate, nurse care manager, staff on call on Christmas, start-up eldercare, Thank employees, Thank Staff all year, Thank You, thanking staff on Christmas, Thanks staff

Dysfunctional Aging Families Can Wreak Havoc at End of Life

December 6, 2022

What do Feuding families do at the end of life?

 

When a family member is facing death and dying dysfunctional families have flawed conversations. Often they do not communicate at all or engage in destructive banter. They see one another as enemies. They demonize one another.

Feuding families are what I call dysfunctional families. They blame each other instead of locking arms in a crisis.

They sabotage resolution.

They actively compound already difficult decisions with intractable, interpersonal conflict. They create problems independent of the underlying issues.

Facing Fractured Communication

What are some of the struggles that these aging dysfunctional families with fractured communication can face?

Aging parents who lack the capacity to make decisions have no advance directives, DPOA and a

health-care proxy, and adult siblings, who must make end of life decisions, can’t agree

Withdrawal of life support with no designated health care agent and adult children and/or spouse disagree

Pain management adult children and/or and spouse disagree.

Answer to Fractured Family at End of Life – Mediation.

Mediation is a tool that can be a good resource for dysfunctional families at the end of life. It can help with these difficult families face the death of a parent without fracturing the entire family. It can allow an older person to die without pain inflicted by their own family.

 

Deliver a Good End of Life- Add Death and Dying to Your Care Management Agency

 

Serve Your Client Until Death Do You Part

Upcoming Free Webinar

Deliver a Good End of Life 9 Steps to Death &Dying

Jan 24, 2023 02:00 PM Pacific Time (US and Canada)

SIGN-UP Description

Deliver a Good End of Life- 9 Steps to Add Death and Dying to Your Care Management Agency
Serve Your Client until Death Do You Part
Join me on January 24 2023 and learn why End of Life Services re a perfect new service for care managers
 Learn to guide the patient/family through the five stages of death. Understand how to help clients be active participants in their care. Give the family caregivers tools to manage care. Find out how to provide family-centered care to caregivers and family. Learn to choose the right support services for the client through all stages of death.
Introduce Hospice and Palliative care to the client earlier and work with their team.
Find out how Use COVID -19 family coaching for GCM. Discover the role of Death Doula at end of life.

Time

Jan 24, 2023 02:00 PM Pacific Time (US and Canada)

SIGN-UP 

Join me Thursday, March 11, and learn why End of Life Services Are a perfect new service for care managers

 In this 1 ½ -hour webinar you will learn how to

 1. Transition the patient/family through the five stages of death

2. Help clients be active participants in their care

3. Give the family/caregiver tools to manage care

4. Provide family center care to caregivers and family

5. Choose the right support services through all stages of death

6. Introduce Hospice and Palliative care and work with their team

7. Use ALCA End-of-Life Benefits During COVID

8.Use  COVID -19  Family Coaching for GCM

Sign Up 

If you really want to add End of Life to your care management business sign up for this webinar now

 

Filed Under: Advanced Directives, Advanced Directives and Covid-19, Aging, aging life care manager, Benefits of ALCA to Hospice, Death and Dying, Death and Dying Care Management, Dysfunctional aging family, Dysfunctional Family Mediation, End of Life, End of Life Care manager, End of life documents, estranged elder parents and adult kids, estranged siblings, Families, FREE WEBINAR, GCM COACHING SKILLS, Geriatric Care Management Business, Geriatric Care Manager, geriatric social worker, Good Death, Hospice Care, mediation, Mediation End of Life, nurse advocate, nurse care manager Tagged With: adult sibling, aging family, aging parent care, aging parent crisis, care planning, caregiver burnout, conservator, death, dysfunctional aging family, dysfunctional family, dysfuntional family, elder care crisis, end of life, end of life family meeting, estranged siblings, families fretting at end of life, fretting at end of life, geraitric assessment, geriatric care management, geriatric care manager, geriatric care managers, mediation, mediator, My Geriatric Care Management Operations Manual, no advanced directive, no DPOA, no health care proxy, withdraw of life support

What Does a Care Manager Do Before End of Life Diagnosis?

November 29, 2022

End of Life has 5 Phases   

   

 

Before the end-of-life diagnosis, the ALCA or GCM care manager helps clients be active participants in their care and gives the family caregiver the tools to manage the care.            

The geriatric care manager serves older adults before they find they are dying. GCMs work with chronic care clients, sometimes for years, who eventually succumb to their illness. But they also work with clients who come to them facing the end of life issues.

 The process of acceptance and adjustment to terminal illness has five phases:

 

before the diagnosis,             

 

  • the acute phase ­

 

  • the chronic phase

 

  • the recovery phase

 

  • the terminal phase 
  • Geriatric Care Managers’ Tasks Before the diagnosis

  • Schedule medical  appts
  • Help family ask questions  of medical professionals
  • Before visiting  the client maintain an updated medication list and a list of any drug allergies
  • Assist the family in organizing all  Advanced care planning documents documents

  • Go to medical appointments with the client or train family members make a list of questions and have ready
  • Set up personal health records.       
  • Assist family members in setting up and use of a calendar to keep a log of important medication information, questions, and things out of the ordinary that happens to the ill person
  •  
  •  
  • Join me Tuesday, January 24, and learn why End of Life Services Are a perfect new service for care managers 

  • Deliver a Good End of Life- Add Death and Dying to Your Care Management Agency

  •  

     

     

    Serve Your Client Until Death Do You Part

     In this 1 ½ -hour webinar you will learn how to

     1. Transition the patient/family through the five stages of death

  •  2. Help clients be active participants in their care               

    3. Give the family/caregiver tools to manage care

    4. Provide family center care to caregivers and family

    5. Choose the right support services through all stages of death

    6. Introduce Hospice and Palliative care and work with their team

    7. Use ALCA End-of-Life Benefits During COVID

    8.Use  COVID -19  Family Coaching for GCM

  • Sign -Up 

  • Free Webinar

     

     

    If you really want to add End of Life to your care management business sign up for this webinar now

Filed Under: 5 stages of death, 5 Stages of Dying, 5 stages of End of Life, Advanced Directives, Advanced Directives and Covid-19, Aging, Aging Life Care, aging life care manager, Atul Gawande, black care manager, black concieirge nurse, black concierge care manager, black concierge RN, Black Entrepreneur, Black Entrepreneur RB, Black entrepreneurs, Black Geriatric Care Manager, Black geriatric care managers, Black RN, black RN care manager, black social worker, black travel nurse, Black Travel Nurses, Black Travel RN, Blog, care management business, Death & Dying, Death and Dying, Death and Dying Care Management, death and dying care manager, End of Life, End of life documents, Families, FREE WEBINAR, GCM working with end of life, GCM workinh with hospice, Geriatric Care Management Business, Geriatric Care Manager, geriatric social worker, Good end of life, Good hospice, Hospice, nurse advocate, nurse care manager, Palliative Care, Quality of Life in Dying Tagged With: 5 stages of death, adding end of life services, aging family, aging life care manager, aging parent crisis, ALCA in End Of Life, care manager, case manager, Elizabeth kubla Ross, end of life care manager, End of Life Diagnosis, GCM Family Coaching end of life, GCM in Death and Dying, geriatric care manager, Hospice at end of life, Navigation through END of LIfe, nurse advocate, nurse care manager, Tools to manage end of life, webinar end of life

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