Cathy Cress

Expert in Aging Life and Geriatric Care Management

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Thank Your Employees Taking On Call While you Celebrate Thanksgiving Holiday

November 28, 2019

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Did You  Give a Happy Thanksgiving to Your Staff?

Today is Thanksgiving when we offer thanks to our friends, loved ones, family. But what about your employees this holiday month. How will you thank the very people that power your business and profit and may be on call for you right now?

“Truly, from bosses I liked, anything was great because I appreciated that they thought of me. From “bad” bosses, anything would annoy me. You can’t make up for being a jerk with a token of any kind once a year.”

Ideas for inexpensive but really appreciated gifts for Care Managers and staff– cards to grocery stores or department stores, a gift certificate from Amazon all given with a nice personal handwritten note.

Staff 

How To Thank Staff  All Year 

  1. I just did a blog about your need to bill 85% of your client hours. When a care manager does bill’s 85% write them a handwritten thank-you note being grateful for having the amount of productivity to keep the business thriving. Handwriting is not a lost art. It sends a message that you take the time personally to really care what the employees do for your business.

2. Send a handwritten thank-you note to each staff member during the year to applaud something they did. Saying thanks for something specific may be the ultimate reward. If you do it selectively yet authentically, a thank you note may be pinned above your employee’s desk for years. Create a formal letter recognizing your employee’s achievement. Sign it and use the company’s seal to give the letter something extra. If you really want to do it right, frame it.

3. Name an employee of the month in your newsletter with their picture. Give them a gift to tell them you are grateful for their hard work. Create a formal letter recognizing your employee’s achievement. Sign it and use the company’s seal to give the letter something extra. If you really want to do it right, frame it too.

4. Have an employee holiday party and give gifts to all employees for being such excellent care managers and for billing the 85% you need them to bill so you will all have employment.

5.Plan employee picnics, birthday parties, anniversary parties to thank them publicly throughout the year.

6. B.J Curry- Spitler, one of the first and I might say the greatest care managers, founded Age Concerns in San Diego in 1982. She gave gifts of massages to her care managers. A brilliant gift, a massage recognizes the tough emotional work that care managers do and their need to take care of themselves- which you as their employer are doing.

Give Thanks Throughout the year.

 

     

 

     

Filed Under: Aging, Aging Life Care Assocaition, aging life care manager, Families, Geriatric Care Management Business, Geriatric Care Manager, Holiday on call, Holiday season, News, nurse advocate, nurse care manager, on-call staff, Thanking staff, Thanksgiving, THANKSGIVING BLOG, Therapist Specializing in Aging Tagged With: aging family, aging family Thanksgiving, aging life care manager, aging parent crisis, care manager, case manager, eldercare, geriatric care manager, Holiday Staff thank you, nurse advocate, nurse care manager, start-up eldercare, Thanksgiving on-call

How to Be Financially Literate to Grow a Geriatric Care Management Business

October 11, 2019

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Why Do A Financial Projection To Start a GCM Business?

 

 

A financial projection may be mind-numbing to care managers who started this business with a great idea and a toolbox of care management skills. Beware– without tools to make money- your great idea of a private geriatric care management business may end up bankrupt.

Geriatric care managers need to understand revenue- how they make money to be financially to make a profit. Revenue does come from billing – but poor billing is very unprofitable billing. Money-losing billing is anything less than 85% of your client’s time. When you bill less than 85% you actually start losing money. Revenue is the high tide of money and is calculated by the number of client’s you serve, new client’s per month, number of clients canceling service. % of time billed (the goal is 85%) and what you charge for travel time.

You  Need Financial Literacy to Start a GCM Business

Care managers can become more financially literate about making money by doing a financial projection over a three-year period. You can calculate the number of clients you need to make a profit when you will break even when you can hire new staff.

You can find out awesome facts before you open a care management business by doing this mind-numbing financial projection. Facts you can forecast are how much investment you will need for your business, what the cash flow consumed in the business will be, the number of client’s you need to make a profit and most of all when you will break even and rise above low tide– moving to the all-important high tide, through your excellent financial management and care management skills.

So use this financial decision tool of financial projection. Find it chapter 13 of the Handbook of Geriatric Care management 4th edition and watch youtube 5 Financial Projection below. Become a geriatric care manager with financial skills to make a Profit

Sign Up for My Newest Free Webinar 

5 Critical Steps to Start and Run a GCM/ALCA Business

 THIS WEBINAR BEGINS: Tuesday, October 22  at 2 PM PST Ends 3:15 PM PST

 Learn how to transform your GCM entrepreneurial dream into a money-making business with 5 profit driven steps!

 

  • How to Do A Competition Survey
  • How to Learn GCM Financial Literacy
  • How to Give GCM Concierge Service
  • How to Bill 85% of your time
  • What GCM Products Services to Sell
  • SIDESTEP THE 8 OUT OF 10 ENTREPRENEURS WHO START BUSINESSES AND FAIL WITHIN THE FIRST 18 MONTHS
  • SIGN UP NOW

 

 

Find out more on my YouTube Channel  My Geriatric Care 1 Channel.

 

 

 

Filed Under: aging life business, Aging Life Care, Aging Life Care Assocaition, aging life care manager, ALCA Financial literacy, billing, billing 85% of GCM hours, Blog, care management start-up, care manager, case manager, cash flow, elder care manager, Families, GCM bankruptcy, GCM financial literacy, Geriatric Care Management Business, Geriatric Care Manager, geriatric care manager, geriatric care manager start up, geriatric social worker, nurse advocate, nurse care manager, patient advocate, Webinar Tagged With: aging life care manager, care manager, case manager, eldercare, financial management skills, financial projection, GCM cash flow, geriatric care manager, profitable ALCA business, Profitable GCM business

6 Ways to Thank Your Employees Taking On Call While you Celebrate the Holiday

July 1, 2019

 

 

 

We just passed Memorial Day, when we celebrate summer’s here with our friends, loved ones, family. But what about your employees this 4th of July coming up ?How will you thank the very people that power your business and profit and may be on call for you then ?

“Truly, from bosses I liked, anything was great because I appreciated that they thought of me. From “bad” bosses, anything would annoy me. You can’t make up for being a jerk with a token of any kind once a year.”

Ideas for inexpensive but really appreciated gifts for Care Managers and staff– cards to grocery stores or department stores, a gift certificate from Amazon all given with a nice personal handwritten note.

photo.JPG

Staff Thank You Gifts All Year.

  1. You need to bill 85% of your client hours. When a care manager does bill’s 85% write them a handwritten thank you note being grateful for having the amount of productivity to keep the business thriving. Handwriting is not a lost art. It sends a message that you take the time personally to really care what the employee does for your business.

2. Send a handwritten thank you note to each staff member during the year to applaud something they did. Saying thanks about something specific may be the ultimate reward. If you do it selectively yet authentically, a thank you note may be pinned above your employee’s desk for years. Create a formal letter recognizing your employee ’s achievement. Sign it and use the company’s seal to give the letter something extra. If you really want to do it right, frame it.

3. Name an employee of the month in your newsletter with their picture. Give them a gift to tell them you are grateful for their hard work. Create a formal letter recognizing your employee’s achievement. Sign the letter and use the company’s seal to give the letter something extra. If you really want to do it right, frame it too.

4. Have an employee summer picnic and give gifts to all employees for being such excellent care managers and for billing the 85% you need them to bill so you will all have employment.

5.Plan employee picnics, birthday parties, anniversary parties to thank them publicly throughout the year.

6. B.J Spitler , one of the first and I might say the greatest care managers, founded Age Concerns in San Diego in 1982. She gave gifts of massages to her care managers. A brilliant gift, a massage recognizes the tough emotional work that care manager’s do and their need to take care of themselves- which you as their employer are doing.

Give Thanks to Employees- Throughout the year.

 

     

 

     

Filed Under: Aging, aging life business, Aging Life Care, aging life care manager, care manager, elder care manager, Families, Geriatric Care Management Business, Geriatric Care Manager, News, nurse advocate, Siblings Tagged With: care manager, case manager, eldercare, geriatric care manager, nurse care manager, start-up eldercare

6 Ways to Thank Your Employees Taking On Call While you Celebrate the Holiday

November 26, 2018

 

 

 

We just passed Thanksgiving, when we offer thanks with our friends, loved ones, family. But what about your employees this holiday season. How will you thank the very people that power your business and profit and may be on call for you right now?

“Truly, from bosses I liked, anything was great because I appreciated that they thought of me. From “bad” bosses, anything would annoy me. You can’t make up for being a jerk with a token of any kind once a year.”

Ideas for inexpensive but really appreciated gifts for Care Managers and staff– cards to grocery stores or department stores, a gift certificate from Amazon all given with a nice personal handwritten note.

photo.JPG

Staff Thank You Gifts All Year.

  1. You need to bill 85% of your client hours. When a care manager does bill’s 85% write them a handwritten thank you note being grateful for having the amount of productivity to keep the business thriving. Handwriting is not a lost art. It sends a message that you take the time personally to really care what the employee does for your business.

2. Send a handwritten thank you note to each staff member during the year to applaud something they did. Saying thanks about something specific may be the ultimate reward. If you do it selectively yet authentically, a thank you note may be pinned above your employee’s desk for years. Create a formal letter recognizing your employee ’s achievement. Sign it and use the company’s seal to give the letter something extra. If you really want to do it right, frame it.

3. Name an employee of the month in your newsletter with their picture. Give them a gift to tell them you are grateful for their hard work. Create a formal letter recognizing your employee’s achievement. Sign the letter and use the company’s seal to give the letter something extra. If you really want to do it right, frame it too.

4. Have an employee holiday party and give gifts to all employees for being such excellent care managers and for billing the 85% you need them to bill so you will all have employment.

5.Plan employee picnics, birthday parties, anniversary parties to thank them publicly throughout the year.

6. B.J Spitler , one of the first and I might say the greatest care managers, founded Age Concerns in San Diego in 1982. She gave gifts of massages to her care managers. A brilliant gift, a massage recognizes the tough emotional work that care manager’s do and their need to take care of themselves- which you as their employer are doing.

Give Thanks Throughout the year.

 

     

 

     

Filed Under: Aging, aging life business, Aging Life Care, aging life care manager, care manager, elder care manager, Families, Geriatric Care Management Business, Geriatric Care Manager, News, nurse advocate, Siblings Tagged With: care manager, case manager, eldercare, geriatric care manager, nurse care manager, start-up eldercare

How Do Concierge Aging Clients Transform a Geriatric Care Manager’s Bottom Line?

September 11, 2018

Adding concierge customer’s services to your geriatric care management

agency transforms your agency into profitable service.

Why- a geriatric care manager is a powerful health care concierge, just like the

new concierge medical services.

This is a powerful new selling point to potential GCM  clients who are in the

top 10% income brackets.

These clients who can afford long-term care geriatric care management and

private duty home care.

Why offering concierge services great idea? A geriatric care manager is a

highly skilled professional who acts like a personal assistant to the aging

family.

You offer highly personalized aging parent care.

Concierge clients can reach you at almost any time

You build a deep relationship with the client and family.stock-photo-16832488-tense-couple-in-therapy-session.jpg

As a GPS through elder care, the GCM helps them step by step through one of

the hardest journeys of their life.

A geriatric care manager’s highly personalized service meets all the needs of

the aging family and the client.

GCM’s are like a concierge at a 5-star hotel there to serve the family by

solving their caregiving problems and making elder care more seamless.

But here is a deal breaker, most care managers did not know they must have. You need a sales background to do an intake and get the client in your services.

Filed Under: Aging, Aging Life Care, aging life care manager, billing, Blog, care manager, case manager, Concierge Client, Concierge Senior, Dysfunctional Aging Familu, elder care manager, Families, GCM Start -Up, Geriatric Care Management Business, geriatric care manager, Geriatric Care Manager, geriatric social worker, nurse advocate, nurse care manager, Quality of Life, Quality of Life for elders, Webinar Tagged With: aging life or geriatric care manager, Certified Senior Advisors, concierge clinet, eldercare, Entitled Clients, GCM bottom line aging life care, geriatric care mnager, nurse advocate, nurse care manager, wealth management, wealthy clients

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