Cathy Cress

Expert in Aging Life and Geriatric Care Management

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Last Day to Sign Up for My Free January Webinar- Clinical Tools 4 Dysfunctional Family

January 5, 2022

Last Day to Sign Up for My Free January Webinar 

Last DaySign Up for My Free January Webinar 

LEARN 11 Vital Clinical Tools For Desperate Families Post-Holidays

  Thursday, Jan 6, 2022, 02:00 PM                                                                                                            PACIFIC   Time (the US and Canada)

 

 

Last Day to Sign Up for My Free January Webinar

Give frantic adult children hope when they desperately call after the holiday  

 Join for my free Post-holiday webinar and learn how to come to clinically rescue concierge dysfunctional families who found coal in their stocking.      

Understand the Dysfunctional Aging Family System you must enter to get care for elders

  • Master 11Vital Clinical Tools  to solve client problems
  • Take Six Clinical Steps Professional Must Take to Work with These Difficult Families
  • Get care for aging family members when the dysfunctional family members resist

 SIGN UP Even if you cannot make the webinar -you can sign up you will receive a copy to watch later

 

 

Find out more in this YouTube for My YouTube, Channel  Geriatric Care 1

Watch my Free YouTube Channel – Inquiry With Dysfunctional Aging Family After Holidays

Filed Under: Aging, Aging Life Care, aging life care manager, Blog, Care Management Inquiry Call, Concierge aging clients, Concierge Senior, Contract signed, Dysfunctional Aging Familu, Dysfunctional aging family, Dysfunctional Family & Holidays, Dysfunctional Family Inquiry, Families, Geriatric Care Management Business, Geriatric Care Manager, geriatric social worker, inquiry, inquiry call, Intake COVID-19, Make the Sale, nurse advocate, nurse care manager, Sign Up Dysfunctional Aging Family, Sign Up GCM Client Tagged With: aging dysfunctional family, aging family, aging life care manager, aging life inquiry, aging life or GCM inquiry, aging parent care, aging parent crisis, black american geriatric care managers, black american social workers, Black Entrepreneurs, Black geriatric care managers, Black Nurse Entrepreneurs, Black RN's, Black travel nurses, care manager, case manager, Clinical Tools Dysfunctional Holiday, dysfunctional aging family, dysfunctional family roles, Free Webinar geriatric care management, geriatric care manager, Holiday Inquiry call, nurse advocate, nurse care manager, Tools with Dysfunctional families

Does The Dysfunctional Aging Family Need Mediation Post The Holidays ?

December 9, 2021

 

 

Does an Aging Family Need Mediation Post Holidays?

Do you need mediation for the dysfunctional family after the holidays? If your clients  ‘holiday visit from their family was miserable and you are care manager to the aging parents, a family meeting between the adult sisters and brothers and a mediatory might be needed this January. This will help you decide if you need a mediator or you can be a facilitator at the family meeting. Care Managers can do facilitation but you need very advanced training to be a mediator.

a. Compatible. Does their family generally present as a unit and lock arms together in a crisis? Do you usually work as a team?

b. Fragmented: Is their family unable to work together as a unit? Do their family members and siblings contact friends and outside professionals with their problems, while failing to confide in each other? Do family members ask other family and other

siblings, friends, and outside professionals to keep conversations secret from certain relatives? Is there a cache of family secrets that some family members do not tell others or share? Do kin pit one another against each other when trouble arises? Instead of locking arms in a crisis, does their family point fingers and blame each other? Does a dysfunctional family need mediation? 

c. Is their family productive or non-productive?

        1. Productive: Are the family members able to respond to the suggestions of friends or professionals and take necessary action to create change in the family?

         2. Nonproductive: Are any family members unable to mobilize when help is really needed? Do any siblings or other kin feel powerless to act? Is “victim” a term you would use for some family members and or siblings? Do family members ignore the ideas of friends or professionals who are trying to transform the sibling/ family dynamics? You need to assess -does the dysfunctional family need mediation?

d. Is their family stable or fragile?

         1.. Stable – When family members have disagreements, do they find a way to solve their problems? Does the family have long-standing relationships and respect the differences in each other?

         2. Fragile: Is there a history of emotional cut-offs or distancing on the part of one or more family members? Is there a pattern of generational divorce, remarriage? Do you need mediation for the dysfunctional family after the holidays?

Each family is different but if this family scores 2 out of three you should investigate bringing in a mediator ed6855aa32d877d7fc1ef9ee757e0f17-98.jpg

Sign Up for My Free January Webinar  

11 Vital Clinical Tools For Desperate Families Post-Holidays

             Thursday, Jan 6, 2022, 02:00 PM Pacific Time (the US and Canada)

 

 

  Give frantic adult children hope when they desperately call after the holiday  

 Join me Post-holiday and learn how to come to clinically rescue concierge dysfunctional families who found coal in their stocking.      

Learn how to!

  • Understand the Dysfunctional Aging Family System you must enter to get care for elders
  • Master 11Vital Clinical Tools you to solve client problems
  • Take Six Clinical Steps Professional Must Take to Work with These Difficult Families
  • Get care for aging family members when the dysfunctional family members resist

 SIGN UP NOW 

 

 

Find out more in the YouTube for My YouTube, Channel  Geriatric Care 1

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Find out more in the YouTube for My YouTube, Channel  Geriatric Care 1

 

 

 

 

Filed Under: aging family crisis, Aging Life Care, Aging Life Care Assocaition, aging life care manager, Blog, case manager, Dysfunctional aging family, Dysfunctional Family & Holidays, elder care manager, elder mediator, Geriatric Care Management Business, geriatric care manager, Geriatric Care Manager, geriatric social worker, mediation, nurse advocate, nurse care manager Tagged With: aging dysfunctional family, aging family, aging life care manager, aging parent care, aging parent crisis, care manager, case manager, dysfunctional family holidays, dysfunctional family roles, elder mediation, elder mediator, geriatric care manager, geriatric social worker, mediation, mediator, nurse advocate, nurse care manager, Psychosocial assessment

10 Do’s &Don’ts Doing the Dysfunctional Family Calls Post Holidays

November 26, 2021

 

Most Calls for Care Managers Post Holidays

More than half of the aging families who call you inquiring about services will be dysfunctional families post-holidays. The great majority of calls will come from adult children. If you want to make the sale during the inquiry you have to know how to handle these dysfunctional family members on the phone and give them enough trust in you to sign your contract and give you a deposit for your services.

FIND OUT MORE 

How Do You Get Them To Trust You Enough to Sign Contract with Dysfunctional family Post holidays?

  1. Do Be Objective
  2. Do Use Active Listening
  3. Do Give them Hope you can solve their family problem
  4. Do a two-part inquiry and have the problem defined in the first part done by a skilled administrative Assistant
  5. Do study the problem before you do the second call and have exactly how you would solve the problem ready in a planned elevator speech
  6. Do a complimentary 30-minute consultation
  7. Do not give away the store but outline how you are an expert at solving the problems (moving, keeping at home, Alzheimer’s wandering and a bare outline of your solution
  8. Do not criticize dysfunctional family post-holidays
  9. Do not blame,
  10. Do not take sides if several family members points of view and express them

 

Sign Up for My Free January Webinar  

11 Vital Clinical Tools For Desperate Families Post-Holidays

             Thursday, Jan 6, 2022, 02:00 PM Pacific Time (US and Canada)

 

 

  Give frantic adult children hope using vital clinical tools when they desperately call after the holiday Join me Post-holiday and learn how to come to clinically rescue concierge dysfunctional families who found coal in their stocking.      

Learn how to!

  • Understand the Dysfunctional Aging Family System you must enter to get care for elders
  • Master 11 Vital Clinical Tools you to solve client problems
  • Take Six Clinical Steps Professional Must Take to Work with these Dysfunctional family post-holidays 
  • Get care for aging family members when the dysfunctional family members resist

 SIGN UP NOW

 

 Find out more in the YouTube for My YouTube, Channel  Geriatric Care 1

 

 

 

 

 

Filed Under: adult child calls post holidays, Adult Child Caregiver Pain, Adult Child Pain, adult child pain-point, adult child physical abuse, Adult children, Adulyt Child Call Post holidays, Aging, aging family crisis, Aging family pain, aging life business, Aging Life Care, Aging Life Care Assocaition, aging life care manager, Alarm Bells For Long Distance Family, ALCA Dysfunctional Family Help, Black, Black Aging Family, Black Entrepreneur, Black Entrepreneur RB, Black Entrepreneur RN, Black entrepreneurs, Black Geriatric Care Manager, Black geriatric care managers, Black RN, Black Travel Nurses, Blog, Care Management Inquiry Call, Caregiver Stress, Caregivers collapsing, Cash Clow, Concierge aging clients, Concierge Senior, Contract signed, Dysfunctional Aging Familu, Dysfunctional aging family, Dysfunctional Family & Holidays, Dysfunctional Family Inquiry, Families, Geriatric Care Management Business, Geriatric Care Manager, geriatric social worker, inquiry, inquiry call, Intake COVID-19, Make the Sale, nurse advocate, nurse care manager, Sign Up Dysfunctional Aging Family, Sign Up GCM Client, Sysfuntional Family post holidays Tagged With: aging dysfunctional family, aging life care manager, aging life inquiry, aging life or GCM inquiry, Black, black american geriatric care managers, black american social workers, Black caregivers, Black Entrepreneurs, Black geriatric care managers, Black Nurse Entrepreneurs, Black RN's, Black start-up geriatric care management, care manager, case manager, Clinical Tool dysfunctional family, Clinical Tools Dysfunctional Holiday, dysfunctional aging family, Dysfunctional Concierge Family, Dysfunctional family post holidays, dysfunctional family roles, Dysfunctional VIP Family, geriatric care manager, help with dysfunctional family, Holiday Inquiry call, nurse care manager, Tools with Dysfunctional families, Working With Dysfunctional family

Sign Up for My Free January Webinar on Dysfunctional Aging Family

January 14, 2021

5 Vital Clinical Tools to Help Aging Dysfunctional Families-Post Horrid Holidays- 

  Thursday, January 21, 2021

              2:00 3:20 Pacific Standard Time

  Give frantic adult children hope when they desperately call after the holiday

 Join me and learn how to come to the rescue of concierge dysfunctional families who found only coal in their stocking.

Learn how to!

  • Understand the Dysfunctional Aging Family System you must enter to get care for elders
  • Understand 11 Warning Signs You Are Working with Dysfunctional Family 
  • Master Vital Clinical Tools, you to solve client problems
  • Take Six Steps Professional Must Take to Work with These Difficult Families
  • Get care for aging family members when the dysfunctional family members resist

 SIGN UP NOW

Filed Under: abusive aging parents, adult child physical abuse, Adult children, adult emotional abuse, Aging, Aging Alcohol Abuse, Aging Family, aging family and COVID, aging family crisis, aging family system, aging life business, Aging Life Care, Aging Life Care Assocaition, aging life care manager, Aging Mother, Aging therapist, Blog, Borderline narcissistic family, Caregiver Burn Out, Clinical Tools Dysfunctional families, Concierge aging clients, Dysfunctional aging family, Dysfunctional Family & Holidays, Dysfunctional Family System, elder mediator, Families, Filial Crisis, GCM Webinar, Geriatric Care Management Business, Geriatric Care Manager, geriatric care manager, Holiday Meltdown in Aging Family, Holiday Sibling Rivalry, Move Management, narcissistic client, Narcissistic Personality, nurse care manager, POST HOLIDAY SEASON, Post holidays aging dysfunctional family, Sibling Strife Christmas, Sibling Strife Holidays, Siblings, Stepmonster, Symptoms Dysfunctional Family, Webinar, Webinar ALCA GCM Tagged With: aging dysfunctional family, aging life care manager, aging parent care, aging parent crisis, boundaries dysfunctional families, care manager, Clinical Tools Dysfunctional Holiday, dysfunctional family roles, geriatric care manager, help with dysfunctional family, nurse care manager, Tools with Dysfunctional families

10 Do’s and Don’ts of Doing the Dysfunctional Family Inquiry Post Holidays

December 28, 2020

More than half of the aging families who call you inquiring about services after the holidays will be dysfunctional families. The great majority of calls will come from adult children. If you want to make the sale during the inquiry you have to know how to handle these dysfunctional family members on the phone and give them enough trust in you to sign your contract and give you a deposit for your services.

  1. Do Be Objective
  2. Do Use Active Listening
  3. Do Give them Hope you can solve their family problem
  4. Do a two-part inquiry and have the problem defined in the first part done by a skilled administrative Assistant?
  5. Do study the problem before you do the second call and have exactly how you would solve the problem ready in a planned elevator speech
  6. Do a complimentary 30-minute consultation
  7. Do not give away the store but outline how you are an expert at solving the problems (moving, keeping at home, Alzheimer’s wandering and a bare outline of your solution
  8. Do not criticize
  9. Do not blame,
  10. Do not take sides if several family members points of view and expressed them

Sign Up for My Free January Webinar  

5 Vital Clinical Tools to Help Aging Dysfunctional Families-Post Horrid Holidays-

             Thursday, January 21, 2021.  

                            2 PM -3:30 PM Pacific Standard Time

 

  Give frantic adult children hope when they desperately call after the holiday  

 Join me and learn how to come to the rescue of concierge dysfunctional families who found coal in their stocking.      

Learn how to!

  • Understand the Dysfunctional Aging Family System you must enter to get care for elders
  • Understand 11 Warning Signs You Are Working with Dysfunctional Family
  • Master Vital Clinical Tools, you to solve client problems
  • Take Six Steps Professional Must Take to Work with These Difficult Families
  • Get care for aging family members when the dysfunctional family members resist

 SIGN UP NOW

Find out more in Emily Saltz and Lynn Hackstaff’s chapter Family Conflicts, Dependence and Mutuality: Care Management and the Dysfunctional Family. Handbook of Geriatric Care Management 4th edition.Jones and Bartlett 

Find out more in this YouTube for My YouTube, Channel  Geriatric Care 1

Watch my Free YouTube Channel – Inquiry With Dysfunctional Aging Family After Holidays

 

Filed Under: Aging, Aging Life Care, aging life care manager, Blog, Care Management Inquiry Call, Concierge aging clients, Concierge Senior, Contract signed, Dysfunctional Aging Familu, Dysfunctional aging family, Dysfunctional Family & Holidays, Dysfunctional Family Inquiry, Families, Geriatric Care Management Business, Geriatric Care Manager, geriatric social worker, inquiry, inquiry call, Intake COVID-19, Make the Sale, nurse advocate, nurse care manager, Sign Up Dysfunctional Aging Family, Sign Up GCM Client Tagged With: aging dysfunctional family, aging life care manager, aging life inquiry, aging life or GCM inquiry, care manager, case manager, Clinical Tools Dysfunctional Holiday, dysfunctional aging family, dysfunctional family roles, geriatric care manager, Holiday Inquiry call, nurse care manager, Tools with Dysfunctional families

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