More than half of the aging families who call you inquiring about services will be aging dysfunctional families. The great majority of calls will come from adult children. When the aging dysfunctional family call -to make the sale during the inquiry you have to know how to handle these dysfunctional family members on the phone and give them enough trust to sign your contract and give you a deposit for your services.
When Aging Dysfunctional family calls Make the Sale
More than half of the aging families who call you inquiring about services will be aging dysfunctional families. The great majority of calls will come from adult children. When the aging dysfunctional family call -to make the sale during the inquiry you have to know how to handle these dysfunctional family members on the phone and give them enough trust to sign your contract and give you a deposit for your services.
So when aging dysfunctional families call inquiring about your services you must identify them at the beginning of the inquiry call.
Some Signs to look for When They describe the problem
- History of Divorce or cut off
- Stepsiblings
- Blaming the aging parent or siblings
- Old conflicts with the parent or siblings
- Unable to agree or work with other family members
If an aging dysfunctional family calls inquiring about your geriatric care management services, do not disagree with them or say anything that they may read as critical. They are ultra-sensitive to criticism, may become defensive, and are easily disappointed. Be objective and calm if they have intense emotional reactions.
When aging dysfunctional family calls, give them hope that you can solve the problems with their parent but do not promise anything you cannot deliver. You risk never getting the case.
So listen carefully when an aging dysfunctional family call you for help and really understand the guidelines for these families before you ask for the sale over the phone.
Sign Up for My September 2023 Webinar
Taming Succession -10 Vital Tools for Dysfunctional Families
Tuesday, September 19 2023,2:00-3:30
Sign Up
- Join my webinar to learn how to come to the clinical rescue of desperate concierge dysfunctional adult children and family caregivers
- Give frantic adult children hope when they desperately Call
-
aging dysfunctional family calls
- Understand the Dysfunctional Aging Family System you must enter to get care for elders!
- Understand 11 Warning Signs You Are Working with Dysfunctional Family
- Master 10 Clinical Tools Professionals must learn before they work with these difficult Families
- Learn how to solve dysfunctional family problems after you master these tools
- Get care for aging family members when the dysfunctional family members resist.
- Learn how to work with aging parents like Rupert Murdock & Logan Roy
Find out more
