Part 1 – Overview (No CEU)
Part 2 – Procedures (No CEU)
Part 3 – Geriatric Assessment (3 CEU)
The Geriatric Assessment course covers the importance of writing a geriatric assessment. Student will know how to state the main problems, learn about ancient history, create the care plan, and the narrative version of the care plan. Student will practice the narrative health or physical assessment, and the narrative psychosocial assessment. Student will practice the 4 Cs ( clarity, cohesiveness, completeness, coherence) and the five steps to send out the perfectly written, spell-checked geriatric assessment correctly.
Part 4 – Care Management Plus (3 CEU)
This course will cover how an ALCA practitioner should manage a heavy care case with 8-24 hours of care provider time. Student will gain an understanding of increased care management through the intake, instituting care of a team using the “ Whole Family” approach to work with the client and family. The student will work on monitoring the clients weekly, escort the clients to doctor’s visits, write a monthly report on the formal and informal contacts and lastly, consult with the formal system or family to support the client.
Part 5 – Concierge Companion (3 CEU)
The Module Concierge Companion will cover how an ALCA practitioner can deliver a quality of life service to reduce loneliness and isolation in Assisted Living. Student will help the facility engage new resident move-ins, support activities, meet new residents, and prevent move-outs. This course will cover how to create a Concierge Companion Therapeutic Program Assessment to plan engaging activities that would bring them joy at their new level of care with a Concierge Companion Care Plan. The Module will also cover how to create a team that can deliver, including a Care Manager, Staffing Coordinator, and Concierge Companion. The students will train and supervise the Concierge Companion, make periodic visits to monitor both the Concierge Companion and the client to evaluate care and make any changes in the Concierge Companion care plan. The Module(s) will also cover how to write a monthly report and understand all consultation guidelines to work with formal and informal supports (including family).
Part 6 – Personal Care Plus (3 CEU)
The student will understand the client group it serves the clients who are independent with minimal ADL and IADL problems, who live at home and need non-medical assistance with activities of daily living and/or household tasks. Student will understand how to do a mini Personal Care Assessment, create a care plan, hire a care provider(s), and monitor the client at home (once a month or as needed). Student will complete post-monitoring visits by communicating with the Care Manager Director, and the staffing coordinator if needed, and update the care plan with any change in the problems or solutions to the clients’ care.
Part 7 – VIP Care Management (3 CEU)
The Class VIP Care Management will cover how to deliver VIP Care Management services to an ALCA client in the upper 5% who demand and expects Concierge Care in their normal lifestyle. The student will learn how to complete a geriatric assessment (psychosocial and functional), quality of life assessment, caregiver assessment, and cognitive assessment. The student will implement how to integrate all assessments into a care plan, create a three-month budget, meet with the family to review the budget, and finalize the care plan. The course will cover how to create a team that can deliver; including a Care Manager Staffing Coordinator and VIP caregiver. Students will understand
how to train and supervise the VIP caregiver, make periodic visits to monitor both the VIP caregiver and the client to evaluate care, and lastly, make any changes in the VIP care plan. The student will make use of how to add Concierge services (a private chef, driver, and care providers who are willing and able to travel with clients) and how to write a monthly report as well as understand all consultation guidelines to consult with formal and informal supports (family).
Part 8 – Care Management (3 CEU)
The course, Care Management will cover how to deliver care management services to an ALCA client who needs care management alone – not care managed home care. The students will understand how to perform an initial intake with a psychosocial/health assessment, create a care plan, develop an estimated 3-month budget for the family to review, and monitor the client’s program according to the visits in the client contract. Students will also understand how to change the contract to a new service if the client needs care providers, write a monthly report, and follow Care Management Guidelines for communication with formal and informal support.
Part 9 – Quality of Life (3 CEU)
The course, Quality of Life will cover how to deliver care management services to the ALCA client(s) who have difficulties with whether the quality of their life (not their functional care) is assessed, improved, and enriched. The students will understand how to perform quality of life through therapeutic assessments such as one’s favorite emotional, intellectual, spiritual, and physical activities. Student will therefore create a Quality of Life care plan, and a monthly budget, place quality of life care provider with the client, and communicate with the family and informal or formal professional contacts. Student will monitor the client and the Quality of life caregiver, and write a monthly report to the formal and informal contacts indicated by the signer of the contract.
Part 10 – Move Management (3 CEU)
Moving Management will cover how to deliver services to a client who wishes to move horizontally to the same level of care but to a different location, move vertically to a higher level of care or remain at home with a higher level of care and home renovation. The student will be able to help the elder and their family evaluate whether the elder should move or remain at home using a Move Assessment Tool, Geriatric Assessment, Cognitive Assessment, Katz ADL, IADL, Home Safety Assessment, etc. They will be able to create a care plan for any of those choices and find another ALCA member to finish the move (if out of the area), find a residence that matches their level of care, and develop a budget and quality of life wishes with a Move Relocations Assessment. Student will therefore coordinate the move and do post-move monitoring to make sure they can adjust to the new residence and area.
Part 11 – Caregiver Assessment (3 CEU)
The student will be able to assist the family caregiver with caregiving problems associated with caregiver burnout and strain. The student will understand how to do an initial consultation and intake, conduct a psychosocial/health assessment on the client/care receiver, and a caregiver assessment on the caregiver to integrate the care assessment into a care plan. The student will be able to monitor the caregiver and the care receiver to assess ongoing problems as well as adjusting the care plan for new problems or new solutions for both parties. The student will understand how to update the care plan and if necessary, phone any formal or informal supports who need to be consulted about the caregiver and client’s medical status.
Part 12 – Medication Management (3 CEU)
The student will be able to set up prescribed medications, ordered by physicians with the goal of achieving self-administration if possible. The student will be able to complete a geriatric assessment, medication assessment, and caregiver assessment and integrate them to create a care plan. They will monitor the client during their monitoring visit for medication status, regime, new medications, duplicates, expired polypharmacy proper dosage, delivery side effects, and set up the medications
for the week. Student will evaluate the functional and psychosocial status of the client, update the care plan, write a monthly report and take the client to physician’ visit
Part 13 – Home from the Hospital – Pre- Hospitalization (3 CEU)
The student will be able to assess, coordinate, guide, educate and advocate for the adult, children/family client, and family caregiver through re-admission by conducting a psychosocial/health assessment including five other assessments. They will be able to combine these assessments into a care plan pre-hospitalization, holding a virtual or in-person family meeting pre-hospitalization. The student will ensure that the care manager can follow the client in the hospital, completing any pre-admission documents, checking that the client has everything personal they need to take to the hospital, and check that the client’s Medicare card including any other private insurance is up to date (and that they have the physical cards). The student will be aware of the Federal Family Leave Act (FMLA) for their eligible client and of other qualifications like the client being a dementia patient. The student will ensure that soothing items are packed for the hospital and that any difficult dementia patient behaviors are conveyed to the hospital admissions coordinator.
Part 14 – Home from the Hospital – During Hospitalization (3 CEU)
The student will be able to help navigate the client and family from admissions to the hospital to discharge safely home by sharing risk assessments, insurance, and key information about a dementia patient with admissions. Student will ensure there is a family spokesman, set up personal health, communicate with key medical personnel like a chaplain, head RN, and medical social worker including reducing the stressors of family in the hospital, getting training for discharge in the hospital, and finding health literacy information on patient’s disease in family members format of learning that can be included in the unit of care for patient.
Part 15 – Home from the Hospital – Discharge (3 CEU)
The student will be able to navigate the client through the discharge process in the hospital back to home as well as overlooking the discharge checklist and care plan are followed in detail. This includes: updating the care plan according to the discharge checklist, including and educating the family on all the changes in the discharge checklist and care plan, assessing that all changes in the care plan and discharge checklist are made when the client returns home, ensuring the client gets to follow up with medical and community services and appointments and that their family and/or paid caregivers are trained in all new caregiving changes.
Part 16 – End of Life Care- Introduction (3 CEU)
The student will learn an overview of what end of life covers and the five stages of death. The student will gain knowledge on the process before the diagnosis, acute stage, chronic phase, acceptance phase, terminal phase, and what each of those five phases covers. Student will also know how all the care management steps are and within each stage that is taken in each phase.
Part 17 – End of Life Care – Before Diagnosis (3 CEU)
The student will be able to do a psychosocial/health assessment to develop a care plan and a 3-month budget. The student will learn about the disease the client suspects he or she is dying from, including acquiring legal documents the client needs to sign, in case of a terminal diagnosis. The student will teach the family how to record the results of the physician’s visit about the possible terminal diagnosis. The student will ensure, after teaching, that the family knows to create a notebook to store information about the client or suggest keeping a personal health record online. Student will then assess and discuss the caregiver burden with the family caregivers.
Part 18 – End of Life Care – Acute Phase (3 CEU)
The student will understand the acute phase of death and dying, and assist with shock, and shutdown with the diagnosis of possible death. The student will then facilitate a family meeting to coordinate shared caregiving. The student will aim to assess the hours of care or hire an in-home city as well as to
organize legal documents needed, monitor the client and family, assess anticipatory grief of the family members and get support from community services from faith-based groups, hospice, and on-line groups. Student will acquire grief support for the client from the family and community groups and generally support the family by arranging transportation to medical visits, family end-of-life education, and spiritual needs.
Part 19 – End of Life Care – Chronic Phase (3 CEU)
The student will be able to understand how to assist the client and family between diagnosis and result of treatment. Student will assist families in determining the type of long-term care setting that may be safest and healthiest for loved ones. The student will assist clients and families with connecting with needed support groups. Student’s responsibility is to learn the management of disease skills, such as from healthcare staff, family, family caregiver videos, manuals, or brochures, and monitor and understand anticipatory grief needs of family and friends. The student will also bring in Palliative care or Hospice, if necessary, and make weekly monitoring visits to determine and bring in spiritual needs if wished for.
Part 20 – End of Life Care – Acceptance Phase (3 CEU)
The student will understand that the Acceptance Phase is the stage in which the client and the family are able to cope with the disease. Student will help the family bring in Hospice at this time, bring in Palliative Care (if Hospice is not involved yet), and be able to introduce Hospice or Palliative care to clients. The student will help hospice or palliative care to communicate with PDHC staff and the staffing coordinator. Student’s aim is for staff to communicate with family, and family caregivers and arrange grief and emotional support. Student will co- facilitate family meetings along with Hospice or Palliative Care social workers to be able to help the family and client with Life Review. Student will monitor the client and family to help family members not to prematurely withdraw and help the family and client with grief and loss through Empathic Listening.
Part 21 – End of Life Care – Terminal Phase (3 CEU)
The student will learn what the terminal phase is, how to monitor weekly or at the family’s request, facilitate a terminal stage family meeting, educate the family on what is happening medically, reassess and help implement the spiritual needs of the family and client. Student’s resolution is to offer strategies to the clients to help them die, develop funeral plans and paperwork needed, tell the family what is important to do in this final stage, monitor that the family stays involved with the dying member, be able to tell the family this is the end and how to support both them and the client.
Part 22 – Marketing (3 CEU)
The student will learn to create a strategic marketing plan, including positioning strategy, lead generation, target marketing, target audiences how to reach adult children, content marketing and ALCA Partners who provide this, social media marketing, and targets markets including wealth managers, CPA’s, Private duty Home care and Medicare home care, hospital discharge planners, Estate and Trust attorneys, Physicians, Concierge Physicians, Upscale assist living, Rehab Centers. National Health associations including, Alzheimer’s Asso, Parkinson Asso, Cancer Asso, and more, Marketing databases including CRM or Customer Relationship databases and e-mail marketing databases
Part 23 – Final Project