Take This Test -Can You Take A Dysfunctional Family Case Over the Holidays ?

December 18, 2020

Do You Have the Clinical Skills to Give Hope to The Dysfunctional Family Calling Desperately On the Holidays –

What does it Take?

1. Do you know the right caseload mix so you have the intense time to handle these very heavy care families?

1. Do you have 5 years of geriatric care management practice, a master’s degree to understand and work with them??
2. Do you have care managers who can work with these complex aging dysfunctional families?
3. Do you have the business model to realign your caseload for many of these time-intensive cases?
4. Do you know aging family dynamics or do you have a staff member who does?
5. Can you increase your staff to do this?
6. Do You Know How to do a two call intake and complimentary consultation?
7. Do You know how to make the sale to dysfunctional aging clients?
8. Are you ready to be fired and have account receivable problems that come with these cases?
9. Do you know how to answer the challenge the dysfunctional, needy demanding adult children face and the client’s needs at the same time?
10. Do you know how to hold an impromptu family Dysfunctional meeting with adult children, over the hectic holiday to plan care for aging parents?
11. Can you work with narcissistic entitled older clients who are very demanding?
12. Can you emotionally handle the demeaning, blaming attitude of narcissistic old and new monied clients

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Work With These
Families
Sign Up for My January Webinar

Working with Aging Dysfunctional Families- January and February-Long Day’s Journey into Night-

Thursday, January 21, 2021
Give frantic adult children hope when they desperately call after the holiday Join me and learn how to come to the rescue of concierge dysfunctional families who found coal in their stocking. Learn how to: Understand the Dysfunctional Aging Family System you must enter to get care for elders Understand 11 Warning Signs You Are Working with Dysfunctional Family Master the 5 Clinical Tools – you need – to solve these problems with your clients Learn Six Steps Professional Must Take to Work with These Difficult Families

Find out more in the YouTube for My YouTube, Channel Geriatric Care 1
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How Storytelling Can Give Elders A Happier Family Thanksgiving

November 21, 2020

Want to increase aging parents and everyone’s enjoyment at Thanksgiving? Try storytelling using Thanksgiving memories.

As an aging professional, you can bring joy to an older person through reminiscence, storytelling, and oral history even elders with dementia

This Thanksgiving, if you really do travel to a family home or grandma’s house, travel safely If not make the safest choice, stay home and use zoom and include your elderly

parent. You can do this if they can use a computer or have a family member or friend who visits often and who lives nearby and is in their bubble serve and share Thanksgiving dinner at their home and use zoom with them to see other family members on the holiday.

Share Your Thanksgiving Story

If you are at a family member’s holiday dinner, ask everyone to tell their favorite story about a Thanksgiving dinner. Start with midlife members to get the idea and then ask

again parents to share their story. It will bring extra thanks to Thanksgiving by learning about an elder’s past and giving them the opportunity to share, which sometimes they do not do in the hubbub of family talking.

The “telling ” also means someone documents. That magically gives the elder and a child social interaction and connectedness. Elders vividly recall their past by telling

from vignettes in their life – especially life in their 20’s, which sparks the richest recall called the “20’s bump”, according to researchers.

Elders sharing stories means passing on history.

So try this at Thanksgiving and it becomes intergenerational. The older person is given a chance to give the larger picture of their life and family history to children and grandchildren or extended family, who may not have heard all the details of their grandparent’s or parents’ life before. My 10 grandchildren have grown up with their now 80-year-old grandfather telling them exciting stories of when he was a California Highway patrolman.So a dual dose of a higher quality of life for both the older person and the aging family is increased through oral history and reminiscence.

Capture Your Families Past Before It Is Gone

Many midlife adults now do ancestry and regret that they did not ask questions of older family members when they were alive. Capture that past now on this family holiday. An aging professional or a geriatric care manager can suggest family or friends record the Thanksgiving story as oral history using technology like an i Phone or i Pad.

StoryWorth For Thanksgiving

Another great idea to capture reminiscence when elders are safely sheltering in place is giving them StoryWorth.

Last Christmas my daughter, sent this gift to my her Dad and both he and I love it. Each week StoryWorth sends a question to my husband that prompts him to write about his past. He writes his reminiscence out longhand and I easily use the dictation on my phone and email his story to Story Worth.

At the end of the year, my daughter will order a bound book of all the stories- a whole collection of memories that she might never think to ask and will be saved for her and her children to pass on family history. I will order a copy for all her three siblings. Equally important, my husband, who has been sheltering in place since March with me, really enjoys writing about his past and the prompts have brought many vivid memories back to him.

SIGN UP FOR MY WEBINAR

8 Ways to Tame the Turmoil of the Holidays & Twindemic in the Aging Family

Learn how!

How to sell services to the desperate Aging Family during the holiday surge
How to give hope to frantic children who call when their aging parent struggling with Loneliness and isolation on the holidays
How to help the Aging Family make holiday visits remotely or safely in person
How to counsel the Aging Family to track aging decline &Twindemic risk in loved ones
How to work with both dysfunctional and long-distance families who call during the holidays
How to use GCM tools to contain Holiday chaos
How to use financial forecasting to prepare for business growth during the holidays

Sidestep the Many Care Managers Who Do not know how to work with Dysfunctional family or do COVID Coaching of Aging Families so the client chooses you

THIS FREE WEBINAR IS Thursday December 3, 2020 FROM 2 PM – 3:30 PM PST

Sign Up Now

Find out more in the YouTube for My YouTube, Channel Geriatric Care 1

5 Ways Care Managers Can Bring Quality of Life to LGTBQ Elders

June 26, 2020

It is PRIDE MONTH but Many LGTBQ elders have a miserable Quality of Life.A recent report found that LGBT elders tend to have more medical problems, higher poverty levels social isolation than straight elders. Loneliness and isolation among LGTBQ elders bring” elevated rates of depression and mood disorders, anxiety disorders, post-traumatic stress disorder (PTSD), alcohol use and abuse, and suicide ideation and attempts, as well as psychiatric co-morbidity.” Same-sex partners are not allowed many of the resources afforded to spouses and biological family members during the aging process. LGBT elders tend to lack support from many mainstream aging programs such as senior centers and places of worship or they are afraid of the stigma and discrimination that could result from joining those programs.

Mainstream retirement communities often deny LGBT elder couples the right to live in them so they often continue to live on their own, even if they need access to the services offered by those communities. These elders may fear discrimination and be ostracized by housing staff and often stay in the closet to obtain housing. Because large numbers of gay elders choose to live alone, they have fewer opportunities for social interaction than their heterosexual peers.

Geriatric Care Managers and Aging Life Professionals can use quality of Life Activities to bring back joy to LGTBQ seniors. Here are five resources.

Use Reminiscence Therapy

As a result, many LGBT elders live in the community and can really benefit from the quality of life activities that geriatric care managers can bring into the home through a personal assistance service and Reminiscence Therapy

Arrange dinner parties and Outings for Emotional QOL

One LGBT program in California created social connections by arranging dinner parties, shopping trips, and grocery shopping.

Finding activities that help elders grow and nurture their emotional, intellectual, physical, and/or spiritual quality of life can help to nurture an older person’s whole life and bring back joy. For example, look at this youtube on an older woman who reconnected with art, which is her talent and spirituality and younger people plus her family, through a quality of life assessment.

Create LGTBQ Quality of Life in Assisted Living

But what about the quality of life for LGBT aging clients. This recent article in the New York Times shows how one retirement community responding and found joy for LGBT clients, where many LGTB aging clients have to fight for acceptance.

Read Journal Of Aging Life Issue on LGTBQ ELders

If aging life or geriatric care manager want to find resources for LGBT aging clients or more about their issues, The Journal of Aging Life Care has an article with many resources to help you serve these vulnerable clients in finding Joy and acceptance.

The Journal Of Aging Life has a resources list for a research tool for aging LGBT clients In the article below By Jennifer Crittenden

Read Handbook of Geriatric Care Management QOL Resources

The Handbook of Geriatric Care Management 4^th edition has a seminal chapter written by geriatric care manager Nina Herndon with a quality of life assessment to help you pinpoint the quality of life needs of all clients including LGTBQ seniors they serve Joy in addition to care ‘

With COVID-19 Share Nina Herndon’s VIRTUAL Activities Program with Your Clients

To respond to COVID-19 and the shelter in place orders for all seniors, who are the most vulnerable including LGTBQ seniors who may have already had HIV has developed a Sage Hummingbird Virtual program you can use remotely.

Nina also has developed the first activity kit for the quality of life, Joyful Moments , that you can use to train care managers on inventive activities to use in your own GCM or homecare program.

Find out more to help not only seniors with COVID but the most discriminated seniors besides seniors of color –-LGTBQ during PRIDE MONTH .

The 2 Deadliest US Sites of COVID-19 Nursing Homes & Prisons

May 2, 2020

PRISON INMATES AND NURSING HOME PATIENTS NOT 6FT APART – 6 FEET UNDER

70% of inmates in federal prisons have COVID-19. In Kansas, the Lansing Correctional Facility had a riot of inmates over COVID-19 lack of care or protection It took the rebellion to get the coronavirus testing PPE and care. The Bureau of Prisons in Kansas confirmed finally that 79 staff have coronavirus and 88 prisons and prisoners dead.

Older residents in nursing homes cannot rebel like prisoners. Many can’t even walk. The Atlantic Magazine just published an article, We are Killing Elders Now. The writer states “In at least six states, these fatalities account for half of all COVID-19 deaths, and according to the World Health Organization, half of all coronavirus fatalities in Europe have been traced to nursing homes too. Some of this mortality is linked to long-term-care facilities that are shoddily run or that violate health standards. But most of them are doing the best they can with what they have. And they don’t have much”.

KAISER FOUNDATION NURSING HOME STAFFING AND USE OF PPE NOT REQUIRED IN MOST STATES

Kaiser reports -Staff Screening. It is more common for states to recommend rather than require daily screening of staff for illness in NFs (24 states recommend, 16 states + DC require)

Use of PPE. More states recommend (23 states) than require (7 states + DC) staff to use PPE

Two States that require testing for coronavirus of ALL residents of nursing homes are Maryland where 556 have died as of the Washington Post article. and Tennessee

THE FEDS HAVE NO CMS FEDERAL GUIDELINES OR REPORTING

We have no federal guidelines for safety testing according to an article by the Kaiser Foundation

It is now estimated that 16,000 deaths have occurred in nursing homes and that is without the federal government revealing any numbers and not making available any testing. But the numbers are probably huge- if we could just do testing.

CMS announced it would have a meeting of a “panel” of experts “ sometime at the end of May”. After probably 20,000 older people died and the feds did nothing this shows their sense of urgency about this pandemic’s national “elder cleansing”.

WHAT CONNECTS PRISONS AND NURSING HOMES – CONCENTRATION CAMPS

So, what is the connection between the viral spread of COVID-19 in nursing homes and prisons- 6 feet ? Prisoners and residents, in nursing homes, and prisons cannot social distance. Jails and prisons have human beings crammed together with no choice. Nursing homes have 2 beds or if you are on Medicaid three to a room. Neither group has a choice to social distance. They are ” concentrated” as in concentration camps or death camps.

Do SOMETHING – HELP NURSING HOMES PREVENT MORE CARNAGE

So, as someone who has spent her career in aging, I am calling out to everyone, especially professional in aging – do something. Since the feds appear to be doing little- call your congressman, write a letter to the editor.

BE KIND LIKE RACHEL MADDOW REPORTS LA JEWISH HOME LA WAS

Rachel Maddow suggests calling your local nursing homes and see what they need. Be kind like the LA Jewish Home was to a smaller nursing home LA Brier Oaks. They wanted to test their residents and had no tests and the larger LA Jewish Home had tests and shared them with the smaller as a good neighbor. What they found was ravaging but it also showed caring and generosity. Care and be generous and show the helpless elders in nursing homes in your town you are opposed to -nursing home being prisons or concentration camps.

Concierge Clients Who Can Afford Private Geriatric Care Management No Longer Taking Cruises

April 7, 2020

Tens of thousands are dying in the US and worldwide of coronavirus so a cruise ship of any cruise now wreaks of expiring slowly on the ocean with no real hospital and no place to disembark. This is not the product that the upper 10% or anyone would board now. But in better times concierge products like a Viking Cruise as it is understandable to a high-end customer. They buy it –because it has exceptional services and recognizes their entitled station in life. Coronavirus recognizes no status class and kills all equally.

Sell Products Clients Need During the Pandemic

Geriatric care managers, rather than tell inquiry clients they do assessment–should offer products they need in this pandemic – like relocation (moving an older person). Elders who live in dangerous SNF facilities, so vulnerable to COVID-19

In an article from the LA Times Charlene Harrington a Professor from UCFS states”Families with loved ones in nursing homes should consider pulling them out if it’s at all feasible to care for them at home, said Charlene Harrington, professor emeritus at UC San Francisco’s School of Nursing.

“The risk of exposure is so overwhelming,” said Harrington, who has studied nursing homes since the 1980s. “It’s a terrible concern.”

ALCA suggested that you call all the SNF’s in your area and explain that you specialize in moving elders and can be of help to their clients who are moving out of SNF’s due to family concerns.

GCM Products for the Isolated and Lonely Seniors During Stay at Home Orders

Quality of Life (increasing the joy in an older person’s life who is lonely) can be an important service to offer during the coronavirus pandemic. Seniors who live alone are already isolated, lonely, and depressed and the virus only causes this to explode in their lives. Quality of Life programs like Sage Eldercare’s Humminbird Program has gone remote and can be purchased for a minimal amount for client’s by families or agencies, nationally. Nina Herndon GCM, Sage owner and innovator, started this program several years ago because she was tired of watching elders she served watching TV 40 hours a day. She has brought it into the digital world to serve coronavirus patients nationally. Nina also wrote the Chapter on how to set up a Quality of Life program in my book Handbook of Geriatric care Management 4th edition

Products For Seniors Discharged from Hospitals in Pandemic When SNF’s will NOt Take Them

Home from the Hospital is a GCM product the Safely helps the older client through discharge and the first 3 months to make sure they do not return to the hospital, which now is overrun with coronavirus patients and at capacity.

Home From the Hospital pinpoints exactly what the older person needs for discharge with the hospital and why the family is desperately calling for help. They are calling for help at a piercing decibel level because nursing homes will not take them for fear of COVID 19 infection of their residents

To do this, offer these products to families third parties, hospitals, and nursing homes in this crucial time. Develop continuously integrated solutions through a product procedure placed in your company operation manual, along with all of your products so you ensure your staff can deliver, step by a step-that high-end product that the Concierge client especially under the huge stress of the coronavirus with vulnerable parents -just purchased and demands.

If you do not have an operation manual, I have all these products in my GCM Operations Manual plus 11 more, with all the procedures in place so you can instantly offer them. I will offer a 20% discount for the GCM manual during the pandemic for Geriatric Care Management Agencies suffering during the coronavirus outbreak. Contact me here

Concierge Clients Who Can Afford Private Geriatric Care Management No Longer Taking Cruises

Sell Products Clients Need During the Pandemic

GCM Products for the Isolated and Lonely Seniors During Stay at Home Orders

Products For Seniors Discharged from Hospitals in Pandemic When SNF’s will NOt Take Them

Contact

Connect with Cathy

Get Cathy’s “10 Critical Success Steps to a Profitable Aging Life or GCM Business”

Do You Have the Clinical Skills to Give Hope to The Dysfunctional Family Calling Desperately On the Holidays –

What does it Take?

Working with Aging Dysfunctional Families- January and February-Long Day’s Journey into Night-

Thursday, January 21, 2021

Find out more in the YouTube for My YouTube, Channel Geriatric Care 1

Want to increase aging parents and everyone’s enjoyment at Thanksgiving? Try storytelling using Thanksgiving memories.

Share Your Thanksgiving Story

Elders sharing stories means passing on history.

Capture Your Families Past Before It Is Gone

StoryWorth For Thanksgiving

Last Christmas my daughter, sent this gift to my her Dad and both he and I love it. Each week StoryWorth sends a question to my husband that prompts him to write about his past. He writes his reminiscence out longhand and I easily use the dictation on my phone and email his story to Story Worth.

8 Ways to Tame the Turmoil of the Holidays & Twindemic in the Aging Family

Geriatric Care Managers and Aging Life Professionals can use quality of Life Activities to bring back joy to LGTBQ seniors. Here are five resources.

Use Reminiscence Therapy

Arrange dinner parties and Outings for Emotional QOL

Create LGTBQ Quality of Life in Assisted Living

Read Journal Of Aging Life Issue on LGTBQ ELders

Read Handbook of Geriatric Care Management QOL Resources

With COVID-19 Share Nina Herndon’s VIRTUAL Activities Program with Your Clients

PRISON INMATES AND NURSING HOME PATIENTS NOT 6FT APART – 6 FEET UNDER

KAISER FOUNDATION NURSING HOME STAFFING AND USE OF PPE NOT REQUIRED IN MOST STATES

THE FEDS HAVE NO CMS FEDERAL GUIDELINES OR REPORTING

WHAT CONNECTS PRISONS AND NURSING HOMES – CONCENTRATION CAMPS

Do SOMETHING – HELP NURSING HOMES PREVENT MORE CARNAGE

BE KIND LIKE RACHEL MADDOW REPORTS LA JEWISH HOME LA WAS

Sell Products Clients Need During the Pandemic

GCM Products for the Isolated and Lonely Seniors During Stay at Home Orders

Products For Seniors Discharged from Hospitals in Pandemic When SNF’s will NOt Take Them

Contact

Connect with Cathy

Get Cathy’s “10 Critical Success Steps to a Profitable Aging Life or GCM Business”