10 Alarm Bells to Give ” Just Shopping” Long Distance Callers Before Holiday

December 24, 2020

You will be Showered With Calls Over the Holidays

Long-distance family members from nearly normal or dysfunctional families will call you frantically from now on.

Why?

It’s almost Christmas, Hanukkah and Thanksgiving just passed but they could not see their older parents because of the COVID Risk.

They are having to manage their over 65 Mom and Dad’s Shelter in place from afar plus oversee their own families risk plus their own COVID laden holiday. These long-distance family caregivers were already reaching

burnout from constant pre-COVID travel and caring on top of their own work-life demands.

They are reaching implosion so they are going to call you.

Test to Give the Burnt Out Caregiver Calls FOR Information Before the Holidays

If they call for information before the holiday and are not ready to move forward, you can proactively offer them questions from this list of alarm bells that they can answer now or they can monitor during now and New Year holiday that could trigger engaging your services after they compare notes on a post-holiday call with you.

Below is a list of red flags. If they see any red signals on Thanksgiving, Hanukkah,

remotely or in-person if they take the very dangerous risk of travel on Christmas-encourage them that is the time to do something about it by hiring you as a care manager. You can question them with this a checklist of worrisome signs that signal the need for a local geriatric care manager,

Alarm Bells List – Dealing with Long Distance Aging Relatives Before or During the Holidays

Unpaid bills if long-distance family members monitor bill pay from afar
Missed appointments with their physicians that long-distance care provider monitor with their doctors
Clutter reported by neighbors, friends local senior agencies a home that was once always neat
Weight loss reported by the aging parents Dr’s or local visitors
Memory loss, change in short-term memory when they zoom, call facetime, etc.
Poor grooming for a person who was once meticulously, observed by local visitors friends senior agencies food delivery who visit.
Reports of getting lost
Reports of wandering
Refusing to go to holiday religious services with friends or church transportation to holiday religious services
refusing any suggestion or conversely agreeing to everything with-out consideration
Mood swings, getting angry when normally easy going
Refusing to go to medical providers
Not taking care of activities of daily living: cooking, bathing, dressing, housekeeping, etc.
Entering contests, credit card maxed out on shopping channels
Set up a meeting when the holidays end. You have helped them proactively, begin to engage your services.

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5 Vital Clinical Tools to Help Aging Dysfunctional Families-Post Horrid Holidays-

Thursday, January 21, 2021

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- Get care for aging family members when the dysfunctional family members resist
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6 Tech Ideas For Long Distance Care Providers During Covid on Holidays

December 12, 2020

Long-Distance Family Stocking Brimming with Coal

Christmas and Hanukkah are upon us, and many long-distance families will be celebrating remotely with elderly parents due to the nationwide COVID onslaught. Long Distance adult children will make the dangerous journey anyway. Those that do travel may call an Aging Life Care Manager after coming across piles of junk mail, consistently dirty clothes, or a house and/or aging parent that looks like lumpy turkey gravy. Those adult children who stay safely home in the pandemic will need their aging parents to have some technology to communicate with them. Both groups should consider technology as a gift to seniors

Technology Pushes Coal Out of Stocking

Before you get that call, you should read Laurie Orlov’s blog, a fellow Geriatric Care Manager now very well known in the field of aging for her expertise in aging technology. This is what Orlov has to say about long-distance technology in the pandemic. When they call you you might suggest one of the high-tech items Orlov suggests a part of an older family member’s life. Especially during the pandemic. These gero-technologies can help an older parent or relative shelter safely in place, avoid loneliness and isolation through connecting with others, age in place, and improve communicating with loved ones.

Videoconferencing

Videoconferencing is a great way to keep elderly parents connected and less lonely and isolated. It can also be a good tool for adult siblings who live apart to have chats or meetings about Mom or Dad. Free programs like Skype or another parent-friendly plus easy choice Facetime and the built-in webcams on many computers, make this easy on elders. Zoom has become the number one way that families communicate, during the pandemic. . For the holidays, birthdays or even a crisis, it is how we virtually gather now and has a free version.

Amazon Echo Show uses Alexa, by activating Amazon’s voice and can make calls to adult children or anyone, making it easy for seniors to talk to anyone including family. An older standard telephone conference service is still highly rated and still free, as well. Freeconferencecall.com

Med Dispensers

Here is a review of several med dispensers on the market

A device that is very appropriate for elders who have medication abuse problems is Hero Electronic Pill Dispenser

Alexa has a new pill reminder feature

A more modest choice is Electronic Pill Box with Flasing Reminders

Caregiver Video Cameras

Cameras like Google Nest can monitor an individual’s activities of daily living and provide caregivers with direct video feed on a smartphone, tablet app, or the Web to check on the status of a family member.

Monitoring sensors

Wireless systems. Cameras can be viewed remotely from a smartphone or computer. You may be able to get video motion alerts and the ability to pan and zoom

GCM Laurie Orlov at Aging Tech suggests many new 2020 sensor programs among them. Caregiver Smart Solutions

Canary Care. lets you place wireless sensors around the house to monitor the activity of an elderly parent who is declining, while the family is long distance. The information is sent to your Canary Care portal. The sensors are battery powered and the hub uses mobile data to send the information, so no need for a landline or broadband.

TruSense – can alert long distance or even local adult children if a probable fall occurs. An alert is triggered when TruSense detects that your loved one has not moved from high-risk fall areas (such as a stairwell or restroom) in an unusually long time. Other alerts include doors where the older person could wander.

Other Sensor Products

Sensor products can check a number of items within a house: motion patterns, stove on/off status, carbon dioxide or carbon monoxide levels, air quality, and presence of smoke or fire. They can also lock doors and control other items in the home remotely.

Daily activity monitoring. Activity sensors can be placed on the refrigerator, stove, door, and other objects around the home. Your relative may also wear a watch that monitors activity. You can allow caregivers and physicians to access the data. Set up notifications to be delivered by e-mail, text, or mobile app.: Live!y is a good choice

GCM Technology Guide

Technology moves in nano-seconds and changes almost as fast. Give clients and their families the updated information. For a totally overhauled technology chapter,” Technologies That Support Aging in Place “, by GCM Julie Menack and Berkeley’s head of the Center for Aging and Technology, David Lindeman Ph.D. Get the new Handbook of Geriatric Care Management 4th edition

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Thanksgiving Blog- Steal It for Your Social Media

November 10, 2020

Spread The Word About Your Services Before Thanksgiving

ADULT CHILDREN DESPERATE AFTER THANKSGIVING PAINTS PARENTAL DECLINE FEAR OF COVID

If you use social media to spread the word about your services before the holidays, you should have a blog. One giant target is adult children who need help for their older family members.

So you can steal this blog below and share it on social media in the next few days.

Whether you use Constant Contact, Survey Monkey, Word Press, or have a blog

attached to your website, this is a good time to give potential adult child customers a short marketing touchpoint about your services plus many other touchpoints to convert them to clients or customers.

Since the family – both nearly normal and the dysfunctional version gather on Thanksgiving and during the holiday season, this blog is a gateway step towards thinking about how their family might organize care for a loved one or if they need a care manager to guide them through the whole wrenching process.

Steal the blog below

“The Thanksgiving is around the corner but will you be able to travel with COVID raging. Will you be celebrating at home and sharing with Grandma and grandpa remotely or

traveling to the family as safely as you can possibly get yourself there and then spend the time without being exposed to COVID?

Steal the blog below

“The Thanksgiving is around the corner what better time to talk about the family. Will you be celebrating the holiday with a nearly normal or dysfunctional family?

The normal aging family can have their own problems. Leading up to Thanksgiving, adult children can struggle when their aging Mom is not able to cook that turkey and be the high priestess of the family ritual and rituals to come. An aging Mom or Dad’s decline can be confusing, even for families that are close-knit, well-integrated, and highly functioning.

But for the dysfunctional aging family, a disabled Mom’s need for care can be overwhelming and even destructive. This kind of family is marked by strained relationships and unresolved conflict. They not only do not want to take over rituals or cook the Thanksgiving turkey, but they will also attend the annual family ritual and make a scene or, more likely, never show up at all.

Over Thanksgiving, if you travel safely in person or host yourself safely with Grandma and Grandpa and family -you should watch the way your family interacts and try to assess what kind of family you have. This is a stepping stone to a way to work together as a team ( or not) as a parent decline. You can also call ( PUT YOUR COMPANY NAME WEBSITE) to help you both assess your family and make plans with the family about Mom’s aging and decline.”

SIGN UP FOR MY HOLIDAY WEBINAR

8 Ways to Tame the Turmoil of the Holidays & Twindemic in the Aging Family

Learn how!

How to sell services to the desperate Aging Family during the holiday surge
How to give hope to frantic children who call when their aging parent struggling with Loneliness and isolation on the holidays
How to help the Aging Family make holiday visits remotely or safely in person
How to counsel the Aging Family to track aging decline &Twindemic risk in loved ones
How to work with both dysfunctional and long-distance families who call during the holidays
How to use GCM tools to contain Holiday chaos
How to use financial forecasting to prepare for business growth during the holidays

Sidestep the Many Care Managers Who Do not know how to work with Dysfunctional family or

do COVID Coaching of Aging Families so the client chooses you

THIS FREE WEBINAR IS Thursday December 3, 2020 FROM 2 PM – 3:30 PM PST

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Add A Newsletter

Make changes if you want but get started with social media and newsletter like Tasha Beauchamp’s great care management newsletter ASAP but take advantage of the highest volume of calls you will get all year if you direct family to your business.

Trump’s COVID Mixed Messages Push-Up-Deaths So No CLear Path for AGING Families

September 6, 2020

The World Health Chief warned that in a Pandemic mixed messages coming from national leaders give their people no clear path to follow to keep themselves safe from COVID. This is esspecially true of aging family members who are trying to protect the most vulnerable to coronavirus- older people.

In US Federal Government and US Scientist Point to two Different to paths to” Safety”

In the US Federal officials, like the TRUMP administration offers a murky path to stay safe -while top scientists like the CDC and Dr. Fauci offer science-based recommendations. It is like a signpost is a tsunami zone with two different directions to higher ground. State governors who have been left in charge of protecting American citizens, rather than the federal governments and all have different messages. Some states are closed down, while others do not allow masks in spite of the massive spread of the virus. People do not know what to do, as the Feds, the states, the counties, and cities all have different guidelines and laws about how to stay protected from the worst pandemic since 1918.

President Woodrow Wilson Pointed the Wrong Direction is 1918 Pandemic

It is not new. President Wilson lied to the American public about the 1918 pandemic as he had declared war with Germany and wanted the US war machine to go full throttle. So soldiers in camps in the US died by the thousands and sailed to Europe spreading the 1918 plague, while Wilson never uttered a word, except to say it was like the common cold. He contracted COVID in France, trying to negotiate the Treaty of Versailles, subsequently had a stroke kept secret,(stroke being a side effect of COVID we now know ) and his wife effectively ran the county.

Science is being Maligned and Sidelined in COVID-19

What happens these when confusing messages are given by so many leaders who are not scientists but politicians with their own agenda? Scientists like Dr. Fauci are both maligned and sidelined. .The CDC once the most prestigious health agency in the world is forced to give false scientific information by the TRUMP administration.

One terrifying result is COVID cases are soaring in the US As of September 3, we had 6.1 M cases and 189 K deaths. Younger people and even older residents are celebrating summer and now Labor Day with no masks no social distancing as if there was no COVID. We now celebrate Labor day with people gathering with no masks, college opening with the spread of the virus, and children used as guinea pigs in some states mandated to return the schools that have no federal money to make their classrooms safe

Aging families, who want to keep their loved ones safe need aging professionals to offer clear paths to safety. Can you be that navigator to safety?

5 Steps to Successfully Market Your GCM COVID 19 Telehealth Coaching Service

If you have designed COVID -19 services yourself or attended my last webinar to learn how to coach COVID-19 services or coaching ( If you missed it click on this link to watch )

TAKE THE NEXT STEP MARKET

Learn to market COVID COACHING and sign up new clients for your Aging COVID-19 coaching services for, both long-distance and local- adult children, based on science step and sound public health policies. Help family care providers faced with a pandemic, support aging love ones through a COVID Hospitalization, and recovering at home.

FILL THE GAP LEFT BY FEDS.

Be able to sell care management COVID services that fill the gap created by the federal government, state, county, cities and CDC‘s mixed messaging has created, leaving family caregivers confused frustrated, with no clear path to safety from the raging pandemic,

Gain new customers and help aging families stay safe from COVID using care management’s most potent tool – navigation- through the potholed path to safety from the deadly coronavirus they have right now.

You will learn

How to create an e-newsletter with the right copy, to get out the word about your COVID 19 services

How to use social media to alert aging family caregivers to the clear path your GCM agency provides to safety from the accelerating virus in the US

Be able to set up a Zoom webinar to teach local aging agencies and caregivers about your COVID coaching services and other local resources to assist caregivers in the community

Get local media coverage of your COVID -19 Coaching Services with radio and TV coverage plus pick local newspapers where adds may pay off to sell your COVID Products

How to generate word of mouth customers for your COVID -19 service using your continuum of care in your community

Sign Up

REGISTER NOW

Use HIPAA Compliant Telehealth to Coach Families on COVID

August 22, 2020

Why must Telehealth Be Hippa Compliant?

The HIPAA (Health Insurance Portability and Accountability Act of 1996 is United States legislation that provides data privacy and security provisions for safeguarding medical information. It is designed to reduce healthcare fraud and abuse by setting industry-wide standards for health care information on electronically shared information. When care managers are giving and receiving health care information through telehealth, that is protected under HIPAA. Plus, importantly, want to assure your clients that you are never sharing their private health care information, just like most people protect themselves from spam by not allowing cookies.

Geriatric care managers can really benefit from telehealth during COVID-19 and after. If your agency does my employ, essential workers, you cannot see clients in person. But they must choose a product that is HIPAA compliant.

Telehealth Protects Your Caregivers and Clients

Even if your employees, nurses, and social worker, geriatric care managers, are essential workers they may be reluctant to expose themselves to COVID-19 risk. Many times your clients do not feel safe seeing your care managers. If you have clients in skilled nursing or assisted living you may be prohibited from seeing any clients at all- So how do you see your clients- through telehealth.

What is telehealth in geriatric care management

What is Telehealth? Telehealth refers to the exchange of medical information from one site to another through electronic communication to improve a patient’s health . Telehealth is the use of digital information and communication technologies, such as computers and mobile devices, to access health care services remotely and manage your health care. These may be technologies you use from home or that your doctor or in this case care manager uses to improve or support health care services.Geriatric care managers can see an older client in their residence and talk to the family caregiver or private caregiver without the care manager traveling to the home, especially during the pandemic when the care manager, client, and care provider may be exposed to the virus during the visit.

How Do Geriatric Social Workers, Nurses Use Telehealth?

Geriatric Social Workers use Telehealth to assist patients and families navigating healthcare and welfare decisions in these confusing and critical moments; they also coordinate or provide therapeutic services to the affected and their loved ones. Telehealth nursing is a tool for delivering nursing care remotely to improve efficiency and patient access to healthcare. A telehealth call or inquiry is more than just a phone call, however, and the nurses who respond to these calls are participating in the healthcare continuum.

The benefit of Telehealth by Family Caregivers

For caregivers who commit time and money to care for an aging loved one, telehealth can be a valuable lifeline. From a merely practical standpoint, it helps ease the burden of traveling to engage with health providers. Family caregivers with have full-time jobs can avoid taking excessive time off work to meet with you by using telehealth. Moreover, these services empower family members by giving them more opportunities to ask questions and take a proactive role in their loved ones’ care and recovery.

Long Distance Clients Really Benefit From Telehealth

Family Caregivers who live a long distance from their family members can often really benefit from telehealth as they can meet with the care manager from even thousands of miles away, get coaching on caregiving, ask questions about the care of their loved one, and report symptoms or status.

JOIN ME FOR MY NEW FREE WEBINAR

Successfully Market Your GCM COVID 19 Service

Learn to market and sign up new clients for your Aging COVId-19 coaching services for, both long-distance and local- adult children, based on science step and sound public health policies. Help family care providers faced with a pandemic, support an aging loved one through a COVID Hospitalization, and recovering at home.

Be able to sell care management COVID services that fill the gap created by the federal government, state, county, cities and CDC‘s mixed messaging have created, leaving family caregivers confused frustrated, with no clear path to safety from the raging pandemic,

Gain new customers and help aging families stay safe from COVID using care management’s most potent tool – navigation- through the potholed path they have right now.You will learn

How to create an e-newsletter with the right copy, to get out the word about your COVID 19 services

How to Use social media to alert aging family caregivers to the clear path your GCM agency provides to safety from the accelerating virus in the US

Be able to set up a Zoom webinar to teach local aging agencies and caregivers about your COVID coaching services and other local resources to assist caregivers in the community

Get local media coverage of your COVID -19 Coaching Services with radio and TV coverage plus pick local newspapers where adds may pay off to sell your COVID Products

How to generate word of mouth customers for your COVID -19 service using your continuum of care in your community

SIGN UP

You are invited to a Zoom webinar.
When: Sep 10, 2020, 02:00 PM Pacific Time (the US and Canada)
Topic: 5 Steps to Market Your COVID Coaching Service for Aging Families

Contact

Connect with Cathy

Get Cathy’s “10 Critical Success Steps to a Profitable Aging Life or GCM Business”

You will be Showered With Calls Over the Holidays

Test to Give the Burnt Out Caregiver Calls FOR Information Before the Holidays

Alarm Bells List – Dealing with Long Distance Aging Relatives Before or During the Holidays

5 Vital Clinical Tools to Help Aging Dysfunctional Families-Post Horrid Holidays-

Long-Distance Family Stocking Brimming with Coal

Technology Pushes Coal Out of Stocking

Videoconferencing

Med Dispensers

Caregiver Video Cameras

Monitoring sensors

Other Sensor Products

GCM Technology Guide

Cathy’s Social media links

Spread The Word About Your Services Before Thanksgiving

ADULT CHILDREN DESPERATE AFTER THANKSGIVING PAINTS PARENTAL DECLINE FEAR OF COVID

Steal the blog below

“The Thanksgiving is around the corner but will you be able to travel with COVID raging. Will you be celebrating at home and sharing with Grandma and grandpa remotely or

traveling to the family as safely as you can possibly get yourself there and then spend the time without being exposed to COVID?

Steal the blog below

“The Thanksgiving is around the corner what better time to talk about the family. Will you be celebrating the holiday with a nearly normal or dysfunctional family?

8 Ways to Tame the Turmoil of the Holidays & Twindemic in the Aging Family

The World Health Chief warned that in a Pandemic mixed messages coming from national leaders give their people no clear path to follow to keep themselves safe from COVID. This is esspecially true of aging family members who are trying to protect the most vulnerable to coronavirus- older people.

In US Federal Government and US Scientist Point to two Different to paths to” Safety”

President Woodrow Wilson Pointed the Wrong Direction is 1918 Pandemic

Science is being Maligned and Sidelined in COVID-19

FILL THE GAP LEFT BY FEDS.

You will learn

Why must Telehealth Be Hippa Compliant?

Telehealth Protects Your Caregivers and Clients

What is telehealth in geriatric care management

How Do Geriatric Social Workers, Nurses Use Telehealth?

The benefit of Telehealth by Family Caregivers

Long Distance Clients Really Benefit From Telehealth

Successfully Market Your GCM COVID 19 Service

After registering, you will receive a confirmation email containing information about joining the webinar.

Contact

Connect with Cathy

Get Cathy’s “10 Critical Success Steps to a Profitable Aging Life or GCM Business”