Cathy Cress

Expert in Aging Life and Geriatric Care Management

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What Do Long Distance Care Families Need for Parent’s Sheltering in Place 4 COVID ?

August 15, 2020

 

 Long-Distance Care Providers need a safety net for themselves.

Adult Children who live at a distance from older family members need someone to cover the tasks to help their loved ones when needed.  During COVID -19 when all elders should shelter in place because they are the most vulnerable to the novel, deadly virus long-distance care providers really need help.

COVID -19 means it is best for people over 65 to have little contact with others. But not all the supplies can be ordered online. In fact with the Post office delivery slowing down, everyone who lives long distance, may wait a long time for delivery of needed items for COVID safety, especially if they live in a rural area,. These family caregivers may need someone to actually shop and pick meds at the last minute when needed food or meds do not arrive by mail. Having another person to accompany the elder on walks with a mask and safe distancing or a drive breaks up the tedium that can arise from the loneliness and isolation of sheltering in place.

 

Safety Net for Double Disasters

If there is an emergency on top of the pandemic- Long-distance care providers need someone to respond as they live far away. During this summer with double disasters like wildfires now in Colorado, hurricanes blowing up the east coast they need an emergency plan on top of the COVID threat. A surrogate must be ready to help the older loved one right away and get them out of harm’s way fast and check if it is even safe to go to a shelter.  What they need is an emergency safety net.

Call a Care Manager

If family at a distance does not have a friend or neighbor who can do this, they should consider the perfect emergency and daily safety net in a geriatric care manager. The Aging Life Care Association has an online search tool to find a professional by ZIP code. It also includes a list of questions to ask when you look to hire someone.

GCM can Provide & Supervise Caregivers’s For Covid Related Tasks

If the family caregivers chooses, the care manager will arrange for well screened aide, practicing covid saftey,  to do all the shopping, take the elder out in the neighborhood for a walk or a car ride, prepare

meals, engage in social connections, and do all the cleaning and disinfecting need daily with  the coronavirus threat . The GCM will visit aging parents on a regular basis to check on the health status of the elder in general and in relationship to Covid-19 exposure plus confer with their care providers along with texts calling and email them for supervision. Most of all they will regularly confer with with the family caregiver to get keep them up to date.

Find Help Now

The Long Distance care provider can have care providers from the care management agency care do all of these tasks, depending upon other back-up and care level of your older loved one. A care manager themselves, will directly monitor your loved one’s health, respond in emergencies like hospital admission, accompany them to a doctor and manage the care management care providers when you are not there and directly report to you. To find care managers go to the Aging Life Care Association 

Successfully Market Your GCM COVID 19 Service

 

If you are a geriatric care manager or Aging Professional learn to market and sign up new clients for your Aging COVID-19 coaching services for, both long distance and local- adult

children, based on science step and sound public health policies, using telehealth. Help family care providers faced with a pandemic, support an aging loved one through a COVID Hospitalization, and recovering at home.

 

Be able to sell care management COVID services that fill the gap  created by the federal government, state, county, cities and CDC ‘s mixed messaging  

created, leaving family caregivers confused frustrated, with no clear path to safety from the raging pandemic,

 

Gain new customers and help aging families stay safe from COVID using care management’s most potent tool – navigation- through the potholed path they have right

 

now.

 

You will learn

  • How to create an e-newsletter with the right copy, to get out the word about your COVID 19 services

 

  • How to use social media to alert aging family caregivers to the clear path your GCM agency provides to safety from the accelerating virus in the US

 

  • Be able to set up a Zoom webinar to teach local aging agencies and caregivers about your COVID coaching services and other local resources to assist caregivers in the community

 

  • Get local media coverage of your COVID -19 Coaching Services with radio and TV coverage plus pick local newspapers where adds may pay off to sell your COVID Products

 

  • How to generate word of mouth customers for your COVID -19 service using your continuum of care in your community

Sign Up

Filed Under: Aging, aging family crisis, aging life care manager, Blog, coronavirus, Coronavirus emergency plan, Coronavirus safety elders, CORONAVIRUS Stay at Home Plan, Covid 19, COVID-19 & Care Management, COVID-19 &Shelter in Place Plan, Covid-19 and GCM SERVICES, GCM COVID 19 Crisis, GCM Disaster Plan, GCM emergency procedures, Geriatric Care Manager, Geriatric Care Managers value, geriatric social worker, Loneliness, Long Distance Care & COVID-19, Long distance caregiver, Long Term Care Coverage, nurse advocate, nurse care manager, Pandemic Tagged With: covid -19 geriatric care manager, covid & hurricanes, covid & wildfires, covid disaster emergency plan, covid safety net, COVID-19 prevention, COVID-19&LONG DISTANCE CARE, hiring geriatric care manager, long distance caregiver, long distance families, long-distance surrogate

5 Ways Care Managers Can Bring Quality of Life to LGTBQ Elders

June 26, 2020

It is PRIDE MONTH but Many LGTBQ elders have a miserable Quality of Life.A recent report found that LGBT elders tend to have more medical problems, higher poverty levels social isolation than straight elders. Loneliness and isolation among LGTBQ elders bring” elevated rates of depression and mood disorders, anxiety disorders, post-traumatic stress disorder (PTSD), alcohol use and abuse, and suicide ideation and attempts, as well as psychiatric co-morbidity.” Same-sex partners are not allowed many of the resources afforded to spouses and biological family members during the aging process.  LGBT elders tend to lack support from many mainstream aging programs such as senior centers and places of worship or they are afraid of the stigma and discrimination that could result from joining those programs.

Mainstream retirement communities often deny LGBT elder couples the right to live in them so they often continue to live on their own, even if they need access to the services offered by those communities. These elders may fear discrimination and be ostracized by housing staff and often stay in the closet to obtain housing. Because large numbers of gay elders choose to live alone, they have fewer opportunities for social interaction than their heterosexual peers.

Geriatric Care Managers and Aging Life Professionals can use quality of Life Activities to bring back joy to LGTBQ seniors. Here are five resources.

Use Reminiscence Therapy

As a result, many LGBT elders live in the community and can really benefit from the quality of life activities that geriatric care managers can bring into the home through a personal assistance service and Reminiscence Therapy

Arrange dinner parties and Outings for Emotional QOL

One LGBT program in California created social connections by arranging dinner parties, shopping trips, and grocery shopping.

H

Finding activities that help elders grow and nurture their emotional, intellectual, physical, and/or spiritual quality of life can help to nurture an older person’s whole life and bring back joy. For example, look at this youtube on an older woman who reconnected with art, which is her talent and spirituality and younger people plus her family, through a quality of life assessment.

Create LGTBQ Quality of Life in Assisted Living

–

But what about the quality of life for LGBT aging clients. This recent article in the New York Times shows how one retirement community responding and found joy for LGBT clients, where many LGTB aging clients have to fight for acceptance.

Read Journal Of Aging Life Issue on LGTBQ ELders

If aging life or geriatric care manager want to find resources for LGBT aging clients or more about their issues, The Journal of Aging Life Care has an article with many resources to help you serve these vulnerable clients in finding Joy and acceptance.

The Journal Of Aging Life has a resources list for a research tool for aging LGBT clients In the article below By Jennifer Crittenden 

Read Handbook of Geriatric Care Management QOL Resources

The Handbook of Geriatric Care Management 4th edition has a seminal chapter written by geriatric care manager Nina Herndon with a quality of life assessment to help you pinpoint the quality of life needs of all clients including LGTBQ seniors they serve Joy in addition to care ‘

With COVID-19  Share Nina Herndon’s  VIRTUAL Activities Program with Your Clients

To respond to COVID-19  and the shelter in place orders for all seniors, who are the most vulnerable including LGTBQ seniors who may have already had HIV  has developed a  Sage Hummingbird Virtual program you can use remotely. 

Nina also has developed the first activity kit for the quality of life, Joyful Moments , that you can use to train care managers on inventive activities to use in your own GCM or homecare program.

Find out more to help not only seniors with COVID but the most discriminated seniors besides seniors of color –-LGTBQ during PRIDE MONTH . 

Filed Under: Aging Life Care, Aging Life Care Assocaition, aging life care manager, Assisted Living, Blog, care manager, case manager, coronavirus quality of life virtual program, geriatric care manager, geriatric social worker, Helping LBGTQ Elders, innovative new senior centers, LGTB elders, LGTBQ ELDERS, LGTBQ Loneliness& Isolation, Loneliness, nurse advocate, Oral History, Quality of Life, Quality of Life for elders, quality of life in senior centers, Quality of Life with Dementia, Reminiscence Therapy, Senior Isolation, Senior Loneliness, Transgender Elders, virtual Quality Of Life Program Tagged With: aging life and geriatric care manager, aging life care manager, care manager, case manager, geriatric social worker, Joyful Moments, LGTB Elders, LGTBQ Elder Quality of Life, LGTBQ elders and joy, LGTBQ Elders in Assisted Living, Nina Herndon, nurse advocate, nurse care manager

The 2 Deadliest US Sites of COVID-19 Nursing Homes & Prisons

May 2, 2020

PRISON INMATES AND NURSING HOME PATIENTS NOT  6FT APART – 6 FEET UNDER

70% of inmates in federal prisons have COVID-19.  In Kansas, the Lansing Correctional Facility had a riot of inmates over COVID-19 lack of care or protection  It took the rebellion to get the coronavirus testing PPE and care. The  Bureau of Prisons in Kansas confirmed finally that 79 staff have coronavirus and 88 prisons and prisoners dead.   

Older residents in nursing homes cannot rebel like prisoners. Many can’t even walk. The Atlantic Magazine just published an article, We are Killing Elders Now. The writer states “In at least six states, these fatalities account for half of all COVID-19 deaths, and according to the World Health Organization, half of all coronavirus fatalities in Europe have been traced to nursing homes too. Some of this mortality is linked to long-term-care facilities that are shoddily run or that violate health standards. But most of them are doing the best they can with what they have. And they don’t have much”.

KAISER FOUNDATION NURSING HOME STAFFING AND USE OF PPE NOT REQUIRED IN MOST STATES

Kaiser reports -Staff Screening. It is more common for states to recommend rather than require daily screening of staff for illness in NFs (24 states recommend, 16 states + DC require)

Use of PPE. More states recommend (23 states) than require (7 states + DC) staff to use PPE

 Two States that require testing for coronavirus of ALL  residents of nursing homes are  Maryland where 556 have died as of the Washington Post article. and Tennessee 

THE FEDS HAVE NO CMS FEDERAL GUIDELINES OR REPORTING

We have no federal guidelines for safety testing according to an article by the Kaiser Foundation

It is now estimated that 16,000 deaths have occurred in nursing homes and that is without the federal government revealing any numbers and not making available any testing. But the numbers are probably huge- if we could just do testing. 

CMS announced it would have a meeting of a “panel” of experts “ sometime at the end of May”. After probably 20,000 older people died and the feds did nothing this shows their sense of urgency about this pandemic’s national “elder cleansing”.

WHAT CONNECTS PRISONS AND NURSING HOMES – CONCENTRATION CAMPS

So, what is the connection between the viral spread of COVID-19 in nursing homes and prisons- 6 feet ? Prisoners and residents, in nursing homes, and prisons cannot social distance. Jails and prisons have human beings crammed together with no choice. Nursing homes have 2 beds or if you are on Medicaid three to a room. Neither group has a choice to social distance. They are ” concentrated” as in concentration camps or death camps.

Do SOMETHING – HELP NURSING HOMES PREVENT MORE CARNAGE

So, as someone who has spent her career in aging, I am calling out to everyone, especially professional in aging – do something. Since the feds appear to be doing little- call your congressman, write a letter to the editor.

BE KIND LIKE RACHEL MADDOW REPORTS LA JEWISH HOME LA WAS

Rachel Maddow suggests calling your local nursing homes and see what they need. Be kind like the LA Jewish Home was to a smaller nursing home LA Brier Oaks. They wanted to test their residents and had no tests and the larger LA Jewish Home had tests and shared them with the smaller as a good neighbor. What they found was ravaging but it also showed caring and generosity. Care and be generous and show the helpless elders in nursing homes in your town you are opposed to -nursing home being prisons or concentration camps.

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What Features Sell Care Management to Assisted Living?

June 12, 2019

What is a feature ?

What matters to Assisted Living when care managers market to them? Features are important. What is a feature? A fast internet connection is a feature, but the ability to quickly find what you want on the web is a benefit. Features are defined as surface statements about your product, such as what it can do, its dimensions and specs and so on.

Features matter because they show your customers hints about how well your product or service will deliver its benefits. ¨Benefits are more important than features but there are some times when features make all the difference: ¨Features that  matter in GCM/ALCA are an emergency response to elders crisis, communication with the family (like monthly reports, emails calls, and texts) when needed,¨level of education of care managers and free consultation

What Is Your GCM Product for Assisted Living?

What also matters when marketing to Assisted Living is to have a specific product to offer rather than general geriatric care management. Buyers want something that will benefit them. So you have to design a product that is specifically needed in Assisted Living and will benefit the director. What Assisted Living Directors do not want to lose is residents or ” move outs. Keeping residents happy and not moving out is a benefit to Assisted Living and something ALCA members and care managers can sell.

As Assisted Living offers personal care, what they benefit from is quality of life activities to keep residents who are lonely, isolated or depressed -engaged in life and feeling more joy in each day. In my GCM Operations Manual, I have included 14 different geriatric care management products including Concierge Companion for Assisted Living, which offers Quality of Life activities. It also includes ” Move Management” another product that Assisted Living might use if a resident needs to move to another area or higher level of care.

Nina Herdon also has developed the first activity kit for the quality of life, Joyful Moments .
Care Managers can use this activity kits to develop quality of life activities with their clients is assisted living or at home. Care managers that have home care can utilize the kit to teach their care providers to create quality of life activities that give seniors they serve Joy.

Free Webinar -How to Make A GCM Sale to Assisted Living

10 Steps to Success in Selling Care Management to Assisted Living

 

FREE WEBINAR- 10 Steps to Success in Selling Care Management to Assisted Living

 

THIS WEBINAR BEGINS: Monday, June 24, 2019, 2 PM PST Ends 3:15 PM PST

 

DURING THIS FREE WEBINAR YOU WILL LEARN

How to Make a Winning First Impression at Assisted Living Sales Meeting- Preparing Presentation

 

 

What Referral Triggers to Use When Selling Geriatric Care Management to Assisted Living

 

 

What Feature to use When Selling Geriatric Care Management to Assisted Living

 

 

 

What Benefits to use When Selling Geriatric Care Management to Assisted Living

 

 

 

How to Close the Sale of Geriatric Care Management to Assisted Living

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Filed Under: Aging, Blog, Geriatric Care Management Business, Geriatric Care Manager, Geriatric Care Managers & Assited Living, LGTBQ Loneliness& Isolation, Loneliness, marketing ALCA /GCM, marketing care management, marketing geriatric care management, marketing pitch, Marketing to Assisted Living, nurse advocate, nurse care manager, Reminiscence Therapy, Sales in geriatric care management, Sales to Assisted Living, Senior Isolation, Senior Loneliness Tagged With: aging life care manager, ALCA marketing, ALCA sales, care manager, case manager, geriatric care manager, Geriatric Care Sales Assisted Living, geriatric social worker, Marketing to Assisted Living, nurse advocate, nurse care manager, Quality of Life and Asssited Living, Quality of Life in Assisted Living, quality of life in retirement, Quality of Life of Elders at Home, Quality of Life Programs, Recreational Therapy in Assisted Living

How Do 3 Innovative Programs Transform Loneliness and Isolation in Seniors?

April 9, 2019

Homebound seniors are miserable in their isolation and loneliness, with a devastating emotional quality of life.  AARP has estimated the there are 19.6 million in the US. This can be deadly to their quality of life and their own life since loneliness and isolation equal smoking 15 cigarettes a day. There is an answer like Virtual Senior Centers. The 3 game-changing ideas below, magically allow older people, who cannot get out,  use technology, a phone, museums or care managers to enhance their emotional and physical quality of life. These are brilliant game-changing.programs.

Senior Centers Without Walls has been around since 2004. Each week, seniors can access over 70 groups by phone or online, all from the comfort of home. Nancy Lynn Jarvis a mystery writer living in Santa Cruz reads each of her mysteries, as they are published live on the telephone to an entire group of homebound seniors in the San Francisco Bay area. Their winter catalog shows you the breadth of fun and games the isolated seniors can find- enhancing the emotional quality of life.

The Virtual Senior Center in New York really opens up the world for homebound seniors enhancing their emotional quality of life. It also elevates the quality of life of the caregiver because it gives them a respite and the comfort that their loved one is experiencing a program that offers joy- the joy that comes from joining a community, making new friends and learning new things you choose to be part of, an amazing benefit for homebound seniors.

Self Help, a remarkable senior agency for Hollocast victims in New York City, put an extraordinary Virtual Senior Center together by partnering with Microsoft. They have grown since their beginning to spread to many other cities. Classes are led by a volunteer, like an opera class lead volunteers from an NYC opera company-.

One of the participants talks about the sense of community they feel, Marie says. “When we see each other, we say, ‘how are you?’ And if someone is missing you wonder if he or she is sick and you find out. We have a nurse who is knowledgeable and whom you can ask health questions when you see her in the class. She connects us with information she’s learned from the Mayo Clinic.”

The Virtual Senior Center really not only  opens up the world for homebound senior  but enhances their  emotional and intellectual quality of life  and downright joy in every day 

 

 

We’re Still Here an art exhibit that opened this week in Santa Cruz California. It addresses the plight of lonely and isolated seniors through art doing community organizing by allowing the 70,000 visitors expected in its run from April to September. Visitors can pick cards to offer one lonely senior a visit, a ride, a chance to interact with another person. This exhibit will travel counties throughout California through other art museums, spreading the message that lonely isolated seniors need help- through the message of art. The exhibit was spearheaded by Nina Simon who is now world famous museum director and author who builds and teaches community driven museums.

 

If you are a geriatric care manager think of adding a personal assistant program that can enhance not just quality of care but the joy you give through the quality of life care check out Handbook of Geriatric Care Management  with an entire chapter on adding quality of Life

Filed Under: Aging, aging life business, Aging Life Care, aging life care manager, Blog, care manager, elder care manager, Geriatric Care Management Business, Geriatric Care Manager, geriatric social worker, innovative new senior centers, Loneliness, nurse advocate, nurse care manager, patient advocate, Quality of Life for elders, quality of life in senior centers, Senior Isolation, Senior Loneliness Tagged With: aging life and geraitric care manager, aging life care manager, case manager, elders emotional quality of life, geriatric care manager, geriatric social worker, homebound seniors, isolation and quality of life, loneliness, nurse advocate, nurse care manager, Quality of Life, senior isolation, senior loneliness

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