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    • Articles
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    • Elder Care Attorney Consulting
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  • Care Manager Products
    • Geriatric Care Management Handbook
    • GCM Operations Manual
    • CEUs For Individual Modules
    • Elderly Disaster Plan
    • Speakers Bureau Package
    • VIP Care Management
    • Care Managers: Working With The Aging Family
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inquiry

10 Do’s &Don’ts Doing the Dysfunctional Family Calls Post Holidays

By Cathy Cress | September 5, 2023 | 0

If you want to make the sale during the inquiry you have to know how to handle these dysfunctional family members on the phone and give them enough trust in you to sign your contract and give you a deposit for your services.

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Last Day to Sign Up for My Free January Webinar- Clinical Tools 4 Dysfunctional Family

By Cathy Cress | January 5, 2022 | 1

Join my FREE Post-holiday Webinar and learn how to come to clinically rescue concierge dysfunctional families who found coal in their stocking.      

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Omicron Gone Nuclear-Are you Marketing Your Agencies COVID-19 Safety ?

By Cathy Cress | January 3, 2022 | 0

What is the best way to show the Covid -19  safety protocols of your GCM or homecare agency with new Omicron exploding COVID cases once again?  You must overcome adult children’s hesitation to use homecare and GCM services. Why hesitation?

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What are the 5 Steps to a Successful Covid-19 Concierge Client Inquiry ?

By Cathy Cress | June 20, 2020 | 0

Intake is the most critical point in opening or losing a case. A successful intake during the pandemic means increasing your aging life or geriatric care management business. Here are steps to success.

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New Free Webinar-5 Steps Close the Sale on Covid-19 Products

By Cathy Cress | June 15, 2020 | 1

Sales have severely declined during  COVID_19. Learn how to increase your, clients, through all your products but especially new Covid-19 and telehealth.

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Do You Give Away the Store When you a Care Management an Intake?

By Cathy Cress | May 29, 2020 | 0

How do you avoid traveling to an hour to do an intake- spending 2 hours doing an initial assessment and getting no contract or deposit as the client tells you he/she cannot afford you.

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What are the 5 Steps to a Successful Covid-19 Concierge Client Inquiry ?

By Cathy Cress | May 26, 2020 | 0
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Intake is the most critical point in opening or losing a case. A successful intake during the pandemic means increasing your aging life or geriatric care management business. Here are steps to success.

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