Cathy Cress

Expert in Aging Life and Geriatric Care Management

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10 Reasons to Ditch Paper and Reap the Advantages of a Database

May 31, 2022

 


GCM ‘s Using Paper Bad Business Decision

What are the advantages of a database for care managers?Some care managers still function on paper instead of using a care management database. That is a bad business decision. A paper record is easily exposed, letting anyone see it, transcribe details, make a copy or even scan or fax the information to a third party. In contrast, electronic records 0r a database can be protected with robust encryption methods to keep crucial patient information secure from prying eyes. Keeping your patients’ records secure involves much more than controlling access to confidential information. You also need to make sure that the data will be available under worst-case scenarios.

 

The Advantages of a database- easy to give clients gold standard service to make more money.

The advantage of a database to care managers, is you retain clients by arming your care management staff with the most user-friendly fully loaded client database. This makes their gold standard concierge care so much easier to deliver. This gives your business a more profitable bottom line in running your business. So spending money on a client database makes you more money and saves you time while making that money.

What are the advantages of a database for care managers?

1. Using a database rather than paper will increase your revenue by 30%. You enter case notes and billing in real-time rather than hours later when you get back to the office when you forget the exact billing time.

2. Improves the quality of care… for your client by being able to quickly document and used the saved time for working with your client.

3. Speed and Efficiency. ..when a team member needs to share client information with other team members, it should be easy and a database makes this sharing fast

4. Improves communication… between you as a care manager and other healthcare professionals you work with within the community

5. Saves time and money… getting rid of the extra work and time of double-entry,

6. Legibility and Accuracy. .. enhancing the readability, availability, and easy accessibility of information

7. Comply with courts …if your notes are requested by the courts they are readable and organized  as geriatric care managers work with many dysfunctional families where there is often  fiscal or physical abuse  ending in the courtroom

8. Protect the environment … by not generating tons of paper which is critical now with climate change

9. More Space…  Computerizing a paper system can create additional space, as there is no longer a need to store a large volume of paper records or files. …

10. Reduces cost… by not paying for storage space to keep 7 years of client information in written form for IRS requirements

Join me for my Latest Webinar 

Smart TECH Solutions to Wire Your Care Management Business for Profit 

Join me for my Latest Webinar 

 

 

Hear Care Management CEOs of GCM software tell you what are the features and benefits of their software

WHEN  Wednesday, July 5, 2022

WHAT TIME_2 PM-3:30 PM Pacific Standard Time

SIGN UP  

 

 

Presented by Cathy Cress MSW – Handbook of Geriatric Care Management

We will Cover

advantages of a database

What you need in a website

  • Why you need content marketing
  • How to shoot videos for your agency
  • interviews with CEO’s major care management software platforms
  • What are easy-to-use social media sites
  • How to shoot videos for your agency
  • Critical software programs that make care management information flow
  • What you need in a website
  • Why you need content marketing
  • with 1-1 interviews with CEOs of major care management software platforms
  •  
  • interview with Natasha Beauchamp on content marketing  forALCA members

SIGN-UP 

 

 

 

 

 

 

 

 

 

Filed Under: Aging, Aging Family, Aging Life Care, aging life care manager, ALCA Marketing, ALCA sales, ALCA software, ALCA start-up business, ALCA TECHNOLOGY, Benefits of Geriatric Care Management Software, Benefitsof care management database, Black Entrepreneur, Black Entrepreneur RB, Black Entrepreneur RN, Black entrepreneurs, Black Geriatric Care Manager, Black geriatric care managers, Black RN, Black Travel Nurses, Black Travel RN, Blog, Care Management Organizational Design, client database, Database for care manager, Families, FREE WEBINAR, GCM Software, GCM technology, Geriatric Care Management Business, Geriatric Care Management Software, Geriatric Care Manager, geriatric social worker, iHealthHome, MONEY FOR GCM BUSINESS, My Junna, nurse advocate, nurse care manager, SIGN-UP VIP CLIENTS, Software for care managers, Software for geriatric Care Managers, Technology for care managers, technology for GCM, Technology for Geriatric Care Managers Tagged With: aging family, aging life care manager, aging life GCM technology, ALCA technology, care manager, care manager technology, Caretree, case manager, GCM client data base, geriatric care client data base, geriatric care management software, geriatric care manager, IHealthHome, Jewel Code, My Junna, nurse advocate, nurse care manager, paper documentation, paperless office, Webinar ALCA, webinar GCM technology

Last Day to Sign Up for my Free Webinar Interviewing 4 GCM Software CEO?

August 24, 2021

Last Day to sign up for my free webinar

Join me in my newest

FREE Webinar

 

Smart TECH Solutions to Wire Your Care Management Business for Profit

 

FREE Webinar

WHEN  Wednesday, August 25th, 2021

WHAT TIME_2 PM-3:30 PM Pacific Standard Time

SIGN UP

Presented by Cathy Cress MSW – Handbook of Geriatric Care Management

We will Cover

Why you need to get away from using paper in your ALCA GCM business

WHY You need Video Marketing

 

 

 

 

 

 

 

 

 

Critical software programs that make care management information flow

  • with  1-1 interviews with CEO’s of 4 major care management software platforms Caretree ,IHealth Home ,My Junna,Jewel Code

What you need in a website               

 

Why you need content marketing

  • With interview with Natasha Beauchamp who develops both websites and content marketing  for ALCA members

What are easy-to-use social media sites         

Sign -up 

If you cannot attend just sign up and you will get a recording of webinar next day

Join me in this August 25th free webinar, when I cover geriatric care management technology for both GCM’s and ALCA members and anyone who wants to start -up a for profit or non-profit  geriatric care management agency. I will have the privilege of interviewing  Carl Hirschman CEO of Caretree  Shanna Huber CEO of My Junna , Lisa Moody CEO of Jewel Code and Dew-Anne Langcaon  CEO of I Health Home . They will all share the best features  and benefits of their software and how they have positioned their product so it stands out from their competition –who will be presenting in the same webinar.

I will also interview  Natasha Beauchamp who is the CEO of Elderpages on-line an expert research scientist who will talk about her content marketing  product , it’s benefits , features and how she positions it against her competition.

This is a unique opportunity to hear the founders of these platforms show why they feel you should purchase their products in one place and learn enough to find the one platform you might choose. Plus all of the founders of these platforms have diversified their offers and have new interesting companion products that you may be interested in. 

Learn more about my business and all the products I have to offer besides the webinars on my website Cathy Cress .com 

 

Filed Under: Aging, Aging Life Care, aging life care manager, ALCA start-up business, Benefits of Geriatric Care Management Software, Black Entrepreneur RB, Black Entrepreneur RN, Black RN, Black Travel RN, Blog, Care Management Software, care management start-up, Caretree, e- newsletter, elder care manager, Families, FREE WEBINAR, GCM Benefits, GCM Software, GCM Start-Up, GCM technology, Geriatric Care Management Business, Geriatric Care Management Software, Geriatric Care Manager, geriatric social worker, Gero Technology, Ihomeheath, Jewel Code, My Junna, nurse advocate, nurse care manager, technology for GCM, Technology for Geriatric Care Managers Tagged With: aging family, aging life care manager, aging parent care, ALCA database, ALCA Entrepreneur, Black geriatric care managers, care management data base, care manager, care manager technology, Caretree, case manager, client database, GCM client Database, geriatric care management technology, geriatric care manager, IHealthHome, Jewel Code, My Junna, nano-technology, nurse advocate, nurse care manager, technology

GCM TECHNOLOGY-RIGHT CHOICE FOR A CLIENT?

July 26, 2021

 

GCM  Job -Help Seniors use Technology

Your job as an aging life or geriatric care manager is to make sure that the technology device like an tablet or e reader device really works for the older client . Does it work at their level of care -or work well at all.

Why- because aging clients need technology to help with both the isolation and lonliness of aging, to increase their quality of life, connect with their family- But the device has to be easy to use for this non- native group

Features of Senior Tech That make it Easy to Use

So what do you do when you recommend a technology like a tablet or e book??  .You are not a tech geek- so how will you choose the right  tech product?

 Features to consider when recommending an e-book reader to a client include size of screen, ability to magnify font, type of display, including contrast, glare, and backlighting, ease of navigation, ease of downloading (e.g., wireless, wifi, or computer connection with decreasing preference), and battery life. E-book readers are now available from Amazon (the Kindle), Sony (Sony Reader Digital Book), Barnes and readers? and Apple (iPad)

But many seniors need hands on help is using these tech devices.

A recent survey from AARP, conducted last  September and October, highlights the quandary. It found that older adults boosted technology purchases during the pandemic but more than half (54%) said they needed a better grasp of the devices they’d acquired. Nearly 4 in 10 people (37%) admitted they weren’t confident about using these technologies.

A group in Philadelphia created Generations on Line to help seniors learn to use technology. During COVID this became to such more important to reduce the isolation and lonliness of seniors during shutdown. But they also developed a  program to help families teach an older adult how to use tech devices

To learn more about  GCM’s and technology, look at Dr. David Lindeman and Julie Menack’s  new aging technology chapter in  the 4th Handbook of Geriatric Care Management 

Join me in my newest FREE Webinar Today

6 Smart TECH Solutions to Wire Your Care Management Business for Profit

WHEN  Wednesday, August 25th, 2021

WHAT TIME_2 PM-3:30 PM Pacific Standard Time

SIGN UP

Presented by Cathy Cress MSW – Handbook of Geriatric Care Management

We will Cover

Critical software programs that make care management information flow

  • with 1-1 interviews with CEO’s of 3 major care management software platforms Caretree ,IHealth Home  My Junna,

What you need in a website

Why you need content marketing

  • With interview with Natasha Beauchamp who develops both websites and content marketing forALCA members

What are easy-to-use social media sites

 

Find out More

F]

 

 

Sign -up

Sign Up in white background. 3D Illustration.

 

 

 

 

 

Filed Under: Aging, aging life care manager, Aging technology, Black Entrepreneur RB, Black Entrepreneur RN, Black RN, Black Travel RN, GCM Start-Up, GCM subscription model, GCM technology, Geriatric Care Management Business, Geriatric Care Manager, geriatric social worker, Gero Technology, Long Distance Care technology, nurse advocate, nurse care manager, Seniors Technology Coaching, Teaching seniors aging technology, technology for long distance care, Technology for seniors, Webinar COVID Safety Tagged With: aging family, aging life care manager, aging life GCM technology, aging technology, black american social workers, Black Entrepreneurs, Black geriatric care managers, Black RN's, Black travel nurses, care manager, case manager, critical success factor For GCM or Aging Life business, easy senior technology, GCM technology, geriatric care manager, New York Times Health Blog, nurse advocate, nurse care manager, quality of life senior tech, teaching seniors technology

Why You Need a Marketing Data Base Especailly Now with COVID?

September 21, 2020

COVID Has Made Marketing To Lead Sources Critical

Geriatric Care Managers Need a Marketing Database

You need a marketing or Contact Management database( CRM) to market to lead sources. An aging life or geriatric care management agency’s marketing has three key target audiences or lead sources: individual clients who need care, referral sources, and children of aging parents.  Marketing databases are the key to reaching lead sources such as 3rd party referrals like elder law attorneys, upscale assisted living, trust officers, concierge physicians.

In the Deadly Fall Confluence of COVID and Seasonal Flu You Really Need the Right Marketing DataBase

The JAMA Journal tells us “The confluence of coronavirus disease 2019 (COVID-19) and seasonal influenza this fall and winter will result in considerable morbidity and mortality, stressing the health

system. With more than 200 000 COVID-19–related deaths already, the US could see a second wave of disease later this year. In 2018-2019 (a “moderate” year for influenza), the US experienced 35.5 million influenza cases, with 490 600 hospitalizations and 34 200 deaths related to influenza.1 An effective COVID-19 vaccine is unlikely until 2021. Even though seasonal influenza vaccines have variable year-to-year effectiveness, they can significantly reduce morbidity and mortality, especially with high coverage.”

Here are some of the many choices ALCA or Geriatric Care Managers can check out

  • SalesForce For Small Business 
  • GoldMine 
  • Act!
  • Highrise is a contact management database.  Easier to use than SalesForce,  Basic account for 6 users, with 5 GB of storage and 5,000 contacts is $24.00 monthly.
  •  Zoho lets you have 3 users and up to 5,000 contacts. An Excel spreadsheet of contacts can work in a start-up if the file is set up correctly to capture the necessary information.
  • Clear care can also be used as a contact database and a client database used by Aging Life GCM who have a home health component 
  • WHY DO YOU NEED Customer Relationship Database FOR MARKETING?

  • Rolodex on Speed                                               
  • Throw away all those business cards
  • ADD all 3rd party targets you need to market to for referrals
  • all contacts in the community that help you weave a care plan- can be the same as targets
  • all the contacts that you use as your individual prescription- which is your care plan
  • Will send a form elder law letter to all elder law  or third party contacts o ( Att) track all calls or marketing visits to a concierge physician or any contact group C(P)Track your marketing visits, data, send Follow up letters
  • Adding all of your continuum of care or all contacts in the community that help you weave a care plan- physicians, elder mediators, CCRC and all housing, MFT who specialize in aging-Use all the really good contacts that you use as your individual prescription- which is your care plan-  
  • SIGN UP For FREE WebinarMARKET LIKE YOUR BUSINESS DEPENDED ON IT DURING COVIDOctober 22 @ 2:00 pm – 3:00 pm PST
  • As you are approaching the busiest season for care manager’s  the holidays when families visit remotely or in-person for the holiday and see their elderly parents skating on very thin aging iceLearn care management marketing that works at all time but especially during COVID so you can:Consult with and help client’s during COVID and post COVIDConvert Consultation into  regular clients

    Understand branding         

    Develop a positioning strategy so the caller chooses you

    Understand lead generation in care management

    Understand how to do an e-newsletter

    Get the best marketing software  

    Understand Public Relations Press, TV-Radio, Social Media Coverage

    Understand Zoom Webinars

    Create a 5 Star Marketing Plan for the top 10% of seniors who can afford you. THIS FREE  WEBINAR  FROM 2 PM – 3 PM PST October 22, 2020

     

    You are invited to a Zoom webinar.
    When: Oct 22, 2020, 02:00 PM Pacific Time (the

    US and Canada)
    Topic: MARKET THIS Fall LIKE YOUR BUSINESS DEPENDED ON IT

    Register in advance for this webinar:

    After registering, you will receive a confirmation email containing information about joining the webinar.

Filed Under: Aging, Aging Community & Covid-19, Aging deaths, Aging Families and Disaster, aging life business, Aging Life Care Assocaition, aging life care manager, ALCA Disaster Plan, Benefits of Care Management, Benefits vs Features, Coronavirus Coaching, Coronavirus emergency plan, coronavirus marketing, coronavirus quality of life virtual program, Covid 19 Webinar, COVID-19 & Care Management, COVID-19 &Shelter in Place Plan, Covid-19 and GCM SERVICES, COVID-19 Recover at Home Plan, COVID19 Deaths Essential worker, database, e-newsletter, Features vs Benefits, FREE MARKETING WEBINAR, FREE WEBINAR, GCM Start -Up, GCM Start-Up, GCM technology, Geriatric Care Management Business, geriatric care manager, geriatric care manager start up, geriatric social worker, marketing ALCA /GCM, marketing care management, Marketing data base, marketing pitch, nurse advocate, nurse care manager Tagged With: aging life care manager, aging life or geriatric care manager, aging life target audience, benefits of ALCA, Benefits of care management, Benefits Of Geriatric Care Managers, Benefits vs Features, care manager, case manager, COVID & Christmas, COVID & Halloween, COVID & Holiday Season, COVID & Holidays, COVID & Seasonal Flu, COVID COACHING, COVID GCM Procedures, Covid-19 Telehealth, COVID& Thanksgiving, CRM care manager data base, CRM for Geriatric Care Manager, Fall Tempest of COVID&FLU, GCM contact data base, geriatric care manager, marketing data base, nurse advocate, nurse care manager, Qualifying for VA Benefits

How Do You Detect COVID–19 Symptoms in Seniors While Living Long Distance?

July 1, 2020

COVID–19  Detecting Symptoms in your loved one from a Distance

We can not always be with our loved ones. Long-Distance Families make approximately 43.5 million caregivers who have provided unpaid care to an adult or child in the last 12 months.  How can you keep a watchful eye on long-distance older family members for symptoms of COVID-19?  First, you will need to know what symptoms to watch and listen to.

Did you know that COVID -19 is known to develop into a severe acute respiratory syndrome and may result in death? The elderly are more susceptible to this contagion simply due to their age. Your job is to become their health detective by paying acute attention to physical symptoms and asking questions when conversing with your loved one.

Symptoms to Listen & Signs to Look for

Signs and symptoms of COVID-19 may appear 2-14 days after exposure, commonly referred to as the incubation period. Common signs and symptoms can include:

  • Fever, cough or tiredness – If your loved one is suddenly not making sense or acting confused when you are talking with them, this could be an indication of having a fever and an infection.  Listen for coughing during your conversation and don’t be afraid to ask if they are napping more often or sleeping longer than usual or if they are weaker than usual.

Other symptoms can/may include:

  • Shortness of breath or difficulty breathing             Muscle Aches
  • Chills                                                                             Sore Throat
  • Loss of taste or smell                                                 Headache
  • Chest pain

EXTREMELY IMPORTANT TO BE KNOWLEDGEABLE OF MEDICAL HISTORY

If your loved one has existing medical conditions such as heart disease, lung disease, diabetes, severe obesity, chronic kidney or liver disease, or compromised immune systems they may be at greater risk for contracting COVID-19.  

CALL YOUR LOVED ONE’S PCP OR ARRANGE FOR THEM TO BE TAKEN TO THE HOSPITAL IMMEDIATELY IF MORE THAN ONE OF THESE SYMPTOMS APPEAR.

As your loved one’s health detective – Vigilantly Monitor their Physical Appearance

Call often.  Listen for symptoms such as coughing, shortness of breath, inability to complete sentences without having to take a breath. Are they suddenly confused or confused more than usual?

Use your technology.  Face time with your loved one. Look at them.  Are they having a hard time breathing?  Watch and count how many times their chest raises per minute. Normal breathes per minute in the elderly is 10-30. With COVID-19 the rate will be lower. Look for the appearance of lost sudden weight loss. The virus can decrease their appetite as it affects their sense of smell, making food less appetizing. Look at your loved one’s lips.  Are they discolored or have a light blue tint? This is a sign of oxygen deprivation and could potentially be very serious.

If you see any of these signs call your loved one’s PCP immediately and take/arrange for them to be taken to the hospital immediately.

JOIN ME FOR MY NEW FREE WEBINAR               

Create 5 Telehealth Products for COVID 19

WHEN. THURSDAY AUGUST 6

TIME- 2 PM Pacific Standard Time

Care Management businesses are struggling with pandemic close-downs.

Support your business bottom line, clients, and their families.

Create 5 COVID-19 products.

Products from sheltering in place through the hospital, recovery at home, discharge from an SNF, or hospital for local and long-distance elders. Increase your bottom

line as COVID spreads throughout the US and more shutdowns loom

Learn Step by Step How to Consult with Aging Families and Seniors to Choose the best Hipaa Compliant Telehealth Products to Remotely Consult with Client

  • Help a Local Family Assist a Loved One Safely Shelter in Place
  • Help a Long-Distance Family Guide a Local Loved One Shelter in Place
  • Help an Aging Family Help a Loved on Hospitalized for Covid-19
  • Help an Aging Family Care for  a Loved one Recover when Discharged from a

Nursing Home

  • Help an Aging Family Care for a loved one Recover when Discharged from a

Hospital

WHEN. THURSDAY AUGUST 6

TIME- 2 PM Pacific Standard Time

       REGISTER NOW

Filed Under: Aging Community & Covid-19, Aging Family, aging family crisis, Aging Life Care Assocaition, aging life care manager, ALCA COVID-19 Crisis, ALCA Products for COVID_19, Blog, coronavirus, coronavirus marketing, Coronavirus safety elders, coronavirus shut down, CORONAVIRUS Stay at Home Plan, Covid-19, COVID-19 & Care Management, Covid-19 Nursing Home, Covis-19 Services, FREE WEBINAR, GCM COACHING SKILLS, GCM COVID 19 Crisis, GCM products in COVID-19, GCM technology, GCM Webinar, geriatric care management emergency proceduress, geriatric care manager, geriatric social worker, Home From the Hospital, inquiry COVID-19, Long Distance Care, Long distance caregiver, Pandemic, Symptoms of covid -19 Tagged With: aging family, aging life care manager, aging parent care, aging parent crisis, care manager, Care Managers Working with the Aging Family, caregiver burden, COVID-19 -inquiry, COVID-19 & INFECTION CONTROL, Covid-19 Symptoms, COVID-19 Telehealth product, GCM Telehealth Product, long distance care provider, long-distance, nurse advocate, nurse care manager, social distancing covid-19

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