Why Should Home Care Agencies Add Care Management to Their agency?
The first and most important reason to add care management to home care is money. You will be able to capture billable hours that you and now giving away for free. Home care agencies take clients to doctors, solve problems with or caused by family caregivers to give good care to the client, arrange activities for the elders they serve, and so many more activities that they cannot bill for.
A Care Management Study sponsored by the Aging Life Care Association by Home Care Plus showed that care management companies that offered home care billed four times the amount as companies just offering care management.
How Does Positioning Make the Customer Chooses You?
The second reason to add care management to home care is market positioning. Clients will choose your agency if you offer a service that competitors do not. By adding care management to home care or add home care to a care management agency, you can also provide concierge service for the family on a 1-1 basis combined with home care, and that creates a very appealing package creating an exclusive GPS to guide that family caregivers overwhelmed and frightened by the care that is facing them, the added service will make them choose you.
A Care Manager is a Concierge GPS Through Care
A third reason is a care manager is a perfect person to introduce home care to the family caregivers. Care Managers sit down with the family and go over the geriatric assessment and care plan they created for the client. They use the care plan to personally and very clearly explain every problem the home care and care management client has and what solutions your agency brings to bear to solve these problems. This gives family members a personalized overview of the care needed and delivered- shedding their anxiety and fear and providing great relief to very anxious, worried family and friends. This is a pain reliever, the reason most of us buy anything,
Last, this 1-1 care manager meeting introduces a concierge guide through the labyrinth of caregiving, showing exactly what homecare plus care management will do to solve the client’s problems, increase their quality of life and offer relief to the sometimes desperate family;y members. But the care manager becomes the 1-1 concierge guide through the home care journey, allowing the family their own exclusive professional who will guide them through the care of the client, intervene in emergencies by a private GPS, and offer relief that hope is on the way.
Sign Up For My latest Webinar
- Who They Are- 4 Types
- How this merger creates more Profit for both Care Management and Home Care
- The Advantages of Merging Home Care and Care Management
- Competition Survey to make third parties and Adult Children Choose you
- Co-Branding the merged agencies.
- Technology for both home care and care management
- Co-Locating both staffs.
- Marketing Merged care manager home care.
- Critical Success Factors for the Success of the Merger
- Find Out More about Cathy Cress, MSW, the Presentor- Author of the Handbook of Geriatric Care Management