Cathy Cress

Expert in Aging Life and Geriatric Care Management

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Mom Burnt The Turkey Dad’s Wandered Off – Call 411 Care Manager

October 26, 2018

Aging Families gather for the holidays starting Thanksgiving  November 22. When they arrive at Mom and Dad’s home, they may find the older parents they dreaded. 

Mom forgot to buy the turkey or she burned it to a crisp.

Her neat as a pin ensemble is greasy and rumpled. Then she reports Dad has wandered down the street.

 

This is the start of the holiday from hell that many adult children face. After the son buys a new turkey, finally finds Dad, he may take a break and call 911 Aging Life- or the daughter grabs her computer and googles a geriatric care manager.

 

When you get that” red phone” call from a desperate adult child – are you ready??

Can you sell your services and do an intake and get a contract signed over the phone?

Do you have a toolbox of GCM tools that can calm a family and get them stabilized by New Year?

Are you prepared for the growth in business you can get over the holidays through a financial forecast?

Learn how to handle these nuclear threats to the aging family.

 

1. Subscribe to my Aging Life Geriatric Care Management  YouTube Channel Geriatric Care 1  to watch Playlist 22- Holiday Meltdown in the Aging Family and find out how to solve that frantic call and get new clients. 

2.Join me in my new Webinar

5 Ways to Tame the Turbulence of Holiday Meltdown in Aging Families   

During the busiest season for care management referrals-

 

You Will Learn:

  • How to give hope to frantic children who call, after seeing their aging parent struggling with the rituals
  • How to sell services to desperate adult child callers    
  • How to use GCM tools to contain Holiday chaos
  • How to use financial forecasting to prepare for growth during the holidays
  • How to work with both dysfunctional and long-distance families who call during the holidays
    • Sign Up

 

 

 

Filed Under: Aging, aging life business, Aging Life Care, Blog, care management start-up, care manager, cash flow, Families, Geriatric Care Management Business, Geriatric Care Manager, geriatric care manager, geriatric social worker, Holiday Meltdown in Aging Family, Holiday Rituals in Aging Family, inquiry call, nurse advocate, nurse care manager, Thanksgiving, Thanksgiving Parent crisis, Webinar Tagged With: aging life care manager, aging parent crisis, care manager, case manager, crisis with aging parents, eldercare manager, geraitric care manager, geriatric care manager, nurse advocate, nurse care manager, patient advocate

Elementary Ms. Holmes – Merging Multiple Assessments into Care Plan

January 9, 2017

 

If you are a care manager and have an elderly client is need of your geriatric care management or eldercare services -initially you do psychosocial and functional assessment Next, you feel depression is present so you do a Geriatric Depression scale. You always screen for dementia so you do a mental status exam . You make a home safety assessment part of every client assessment so you complete a home safety assessment. Then you have an exhausted caregiver who is a live-in girlfriend, up in age herself so you so a caregiver assessment . Do you do a care plan with each of these assessments? Yes and no. Yes, do you give the family ,trust officer,elderlaw attorney- all third parties  seven care plans? No, All 7 care plans are integrated into one care plan. How do you do this? We will be covering this in my new webinar January 25.

Learn more about creating a care plan, doing multiple assessments and writing a geriatric assessment in my free webinar ‘ Writing a Winning Geriatric Assessment ” January 25 . Sign-up . In the meanwhile watch my You Tube Channel- Geriatric Care 1 and the segment on merging multiple into one care plans- subscribe for latest playlist on writing a geriatric assessment coming soon.

 

Filed Under: Aging, Blog, Care Plan, Families, Geriatric Assessment, Geriatric Care Management Business, Geriatric Care Manager, Long Distance Care, Siblings, Webinar Tagged With: aging life care manager, aging parent crisis, care manager, case manager, elder care manager, elder patient advocate, eldercare, elderlaw attorney, nurse care manager, nurse navigator, patient advocate

Mom Burnt The Turkey Dad’s Wandered Off – Call 411 Care Manager

November 20, 2016

Aging Families gather for the holidays starting November 24. When they arrive to Mom and Dad’s home, they may find the older parents they dreaded. 

Mom forgot to buy the turkey or she burned it to a crisp.

Her neat as a pin ensemble is greasy and rumpled. Then she reports Dad has wandered down the street.

 

This is the start of the holiday from hell that many adult children face. After the son buys a new turkey, finally finds Dad, he may take a break and call 911 Aging Life- or the daughter grabs her computer and googles a geriatric care manager.

 

When you get that” red phone” call from a desperate adult child – are you ready??

Learn how to handle these nuclear threats to the aging family.

 

Subscribe to my Aging Life Geriatric Care Management  You Tube Channel Geriatric Care 1  to watch Playlist 22- Holiday Meltdown in the Aging Family and find out how to solve those frantic call and get new clients. 

 

Filed Under: Aging, Blog, Families, Geriatric Care Management Business, Geriatric Care Manager Tagged With: aging family crisisaging life care manager, care manager, case manager, eldercare manager, geriatric care manager, nurse care manager, patient advocate

10 Alarm Bells to Give Long Distance Families For Thanksgiving Visit

November 19, 2016

images_care managers book cover

It’s almost Thanksgiving, Christmas and Hanukkah. Long distance family members from nearly normal families will call you. As they have been seeing their parents over time they know Mom or Dad face a decline and they themselves are probably reaching burn out from constant travel and caring on top of their own work life demands

When they call for an inquiry you can proactively offer a list of alarm bells that they can look for this holiday season that would trigger engaging your services

You can give them this list to assess their parents or older family members during the holiday season and compare notes on a post-holiday call with you. Below is a list of red flags. If they see any red signals on Thanksgiving, Hanukkah or face them on Christmas-encourage them that is the time to do something about it by hiring a care manager. You can give them this is a checklist of some worrisome they may seen.

Alarm Bells List for Visiting Long Distance Relatives During the Holidays

Unpaid bills

Missed appointments

Clutter in a home that was once always neat

Weight loss

Memory loss, change in short-term memory

Poor grooming by a person who was once meticulous

Getting lost

Wandering

Refusing to go with friends on outings or to religious services

refusing any suggestion or conversely agreeing to everything with-out consideration

Mood swings, getting angry when normally easy going

Refusing to go to medical providers

Not taking care of activities of daily living: cooking, bathing, dressing, housekeeping, etc.

Entering contests, credit card maxed out on shopping channels

 Set up a meeting when the midlife adult children return from the holidays. You have helped them proactively, begin to engage your services.

 

Filed Under: Aging, Blog, Families, Geriatric Care Management Business, Geriatric Care Manager Tagged With: aging life care manager, care manager, case manager, eldercare manager, geriatric care manager, holiday burn out, long distance care provider, nurse care manager, patient advocate

Can Care Management Solve Long Distance Family Burn Out?

December 8, 2015

stock-photo-16832488-tense-couple-in-therapy-session.jpg

Filed Under: Aging Tagged With: aging life and geriatric care management, geriatric care manager, long distance care provider, long distance family on holiday, patient advocate

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Cathy Cress is the leading national expert in Aging Life and Geriatric Care Management. She is author of Handbook of Geriatric Care Management 4th edition, Jones and Bartlett, published 2015 and known as the bible of geriatric care management. Continue Reading >

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