Non-profits who begin a geriatric care management agency need to hire a care manager who believes he or she is worth her billing rate.
They need to think that they are worth their hourly billing rate just like a good physician or attorney. At times families who consider hiring geriatric care managers decide against using them thinking that anyone could do what they do. This is simply not true. Not only families but also geriatric care managers themselves need to acknowledge a GM’s expertise in geriatrics a process involving years of preparation. The National Association of Professional Geriatric Care Manager’s require that applicants have:
· A Baccalaureate, Master’s or Ph.D. with at least one degree held in a field related to care management, i.e. counseling, nursing, mental health, social work, psychology or gerontology
· Primarily engaged in the direct practice of services to the elderly and their families; and has two years of supervised experience in the field of gerontology following the completion of the degree. OR
· Certified members may be non-degreed RNs and other individuals with a Baccalaureate, Master’s or Ph.D. degree, who are primarily engaged in the direct practice of services to the elderly and their families and have three years supervised experience in the field of gerontology.
A geriatric care manager must have emotional resilience, even in the face of the most heartbreaking situations, and complicated dysfunctional families. GCM persist and crafts a care plan for the best outcome possible no matter what the client or family situation. That is their skill in terms of dollars.
A Geriatric Case Manager exhibits good judgment, professional commitment, and an understanding of what is possible. These are attributes that are extremely valuable in providing care to the elderly.
GCM need to focus on their unique skills and acknowledge them because of those abilities equal the compensation rate as a specialist in geriatric care. It is money well spent!
Most practitioners who provide care management in non-profit’s have backgrounds in helping professions in which revenue is not discussed. Many of these practitioners believe that older adults have no disposable income and should be taken care of because they are needy and frail. It is difficult for these practitioners to see their services as products and think that older people should pay a fee for those services. When a senior non –profit hires a geriatric care manager, these candidates should be screened out.