Cathy Cress

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What is a Geriatric Care Manager?

August 14, 2012

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I am beginning a new series of blogs on geriatric care management today. We will start with exactly what is a geriatric care manager.

What is geriatric care management? It is a series of steps taken by a professional geriatric care manager (GCM) to help solve older people’s problems. A GCM, who may be a social worker, a nurse, a gerontologist, or another human service professional, serves older people and their families. The GCM usually steps in when the older person or family is in crisis. Geriatric care management is also a preventative service rendered on demand, increasing the quality of an older person’s life, managing all the players rendering services to the older person, and offering assurance and peace of mind to the adult children of the older individual. How does the GCM solve these problems and render these services? The GCM uses classic social work and nursing tools, including client assessment, care planning, service coordination, and referral and monitoring.

What is the job of a professional GCM? Geriatric care manager’s jobs are similar to the role of all case managers, (neonatal, medical, adolescent) GCMs use all the classic tools of all case managers.

But unlike other case managers, GCMs specialize in serving adults aged 65 and older and offer very personalized services. GCMs historically have had much smaller caseloads than case managers have (especially those in public case management settings), giving GCMs great flexibility in delivering highly individualized services to their older clients. Unlike many case managers in public case management settings, GCMs are generally available 24 hours a day, 7 days a week, 365 days a year. They respond to client needs at the convenience of the client, which enables the GCM to cross the line from public sector human services into the for-profit service business. The GCM’s product is service, and that product must be available at all times to be useful to older people, their families, and third parties such as trust departments and conservators, who are willing to buy the product if it is offered in this manner.

 

Filed Under: Aging Tagged With: aging family, aging parent crisis, Baby Boomers, case manager, Cathy Jo Cress, conservator, crisis with aging parents, elderlaw attorney, GCM Operations Manual, geriatric care manager, Handbook of Geriatric Care Management third edition, Jones and Bartlett, My Geraitric Care Management Operations Manual, trust officer

My Geriatric Care Management Operations Manual Coming Out Next Week

August 11, 2012

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In 2011,I published the 3rd edition of the Management. Jones and Bartlett. This book is called the bible of the field of geriatric care management The GCM Handbook is a comprehensive guide for Geriatric Care Managers (GCMs) to help define duties and procedures while providing guidelines for setting up a geriatric care practice

Now if you are an existing geriatric care manager, want to start a geriatric care management agency or a non-profit or for profit consortium of services and would like to add a profit center, like geriatric care management to your mix, or are a home health agency, I will have a new operations manual, My Geriatric Care Management Operations Manual, out next week. The GCM operations manual will show you step by step how to operate a geriatric care management agency.

 

 

What is an operations manual? It is not a book, like Handbook of Geriatric Care Management. It is a comprehensive document containing all of the information necessary for the business owner to be able to operate the business.

It is a detailed document or ‘bible’, which describes every item of the business system and work procedures. It is closely linked with pilot experience and training elements and should act as the business owners personal one-stop ‘owner’s guide’ to running the business, including troubleshooting.

My Geriatric Care Management Operations Manual covers initial consultation, completing a contract, on call procedures, writing a geriatric assessment and nine geriatric care managements service or products and steps by step how to offer/sell the and deliver them. The manual also contains over 50 forms to go with each service. It will be up on my web site this Monday. It includes five hours of free video conferencing with me. I am the most experienced geriatric care management instructor nationally. I have taught in both national master’s programs in GCM,  at San Francisco State and the University of Florida. In fact every geriatric care management program uses my textbook. I will also make 5 power points available to you with My Geriatric Care Management  Operations Manual

If you need such a critical GCM tool, e mail me cressgcm@got.net and I can send you some more detailed information and put you on the list to get one of the first copies. This manual has been used by two very large agencies on the east coast and boasted sales, productivity, clients, billing hours and quality of services. Why reinvent the wheel. Find out more about My Geriatric Care Management Agency Operations Manual today checking my web site next week.

 

Filed Under: Aging Tagged With: GCM Operations Manual, geriatric care manager, Handbook of Geraitric Care Management, Handbook of Geriatric Care Management third edition, Jones and Bartlett, My Geriatric Care Management Operations Manual, siblings, University of Florida distance learning geriatric care managment, University of Florida geriatric care management

Ten Reasons You Can Afford a Geriatric Care Manager

July 23, 2012

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The Top Ten Reasons Why You Can Afford A Geriatric Care Manager by Phyllis Brostoff

10. We can do in 2 hours what it would take you 2 weeks to do.

9. We know how to get around that “I’m saving for a rainy day” syndrome, when your folks are drowning in their problems.

8. We’re much cheaper than the cost of plane fare if you have to fly into town when your parents say “everything is fine” but you know it isn’t.

7. We can give you the scoop on which nursing home is really right for your parents.

6. We can make your parents hear what you have said over and over again, but they refuse to listen to them, you are still a child.

5. We can tell your annoying siblings to shut up, but graciously.

4. We’ve helped hundreds of families a lot worse than yours.

3. Your dad can’t push our buttons.

2. Next time you want to hang up on your mother, you can tell her to call us.

1. We’re available 24/7, so you don’t have to be.

Filed Under: Aging Tagged With: aging family, aging parent crisis, blaming familiy members, crisis with aging parents, elder care crisis, extended family, GCM Operations Manual, geriatric care manager, half siblings, Handbook of Geraitric Care Management, Jones and Bartlett, midlife siblings, parent care crisis

What is a Geriatric Care Manager? Peace of Mind

July 21, 2012

Summer is here and many midlife siblings and their own family of young siblings are bound for Grandma ‘s house. Before you go over the river and through the woods, call a geriatric care manager in their area. You can find one of the National Geriatric Care Management site by just adding your Mom’s zip code. Make an appointment to go to their office and meet with them, during the visit to your aging parents. Most GCM’s will see you to discuss their services at no charge. You can shop around and interview a few if you wish.

 

Why do that before you go over the river. Well there just may be a flood in your future and a wolf in your woods. Calling a geriatric care manager is a preventative and prudent step. If you to have a geriatric care manager in the town where your older relative resides, they build dams and scare off those wolves.

 

If there is a crisis with grandma, it is cheaper to have a local geriatric care manager solve the problem. When you get the dreaded call about a fall or hospitalization, you have to fly or drive to grandmas. The geriatric care manager is minutes away and can get there immediately- like a first responder in an ambulance. In an urgent situation, they can go to the hospital or emergency room. This is more sane and cost effective than you getting on last minute, expensive flights or driving hundreds of exhausting miles. You can still go to grandpa or grandmas but the geriatric care manager can immediately be there to deal with the crisis. They are good insurance.

Before any crisis, ever occurs you can have the GCM do an initial assessment and visit your older relative periodically (once a month, once every two months). This is preventative. That way they are there for you when you need them and have all the information to solve the problem. Think of them the way you do one of those blow-up beds. You can pump them up when you need them in a crisis—perhaps avoid that crisis, and you yourself can sleep more soundly and with more peace of mind in your own bed. Some of the things a geriatric care manager can do for you are:

1.Save you money by helping keep your parent out of the hospital and you off emergency long distance flights.

2.Facilitate a family discussion of needs, resources, and division of labor among friends family

3. Recommend ways to proactively prepare and plan for a parent’s possible health care crisis.

4.Work on family cooperation to formulate realistic parent-care plan.

5.Assess strengths and weaknesses of all of the potential caregivers

6. Help adult siblings resolve conflicts about care decisions.

7.Help siblings act together in the best interest of the parent

8.Decrease the tension between hometown and long distance siblings

9. Help the long-distance care provider deal with guilt and frustration that may result from their inability to provide more of the day-to-day care.

10.Locate aging resources (both no -cost trough the older Americans Act) in your aging parents area quickly and without you having to do it

 

So before the family reunion, your, summer vacation, or labor day come and go- call a geriatric care manager so that your Mom or Dad are have a geriatric care manager to stave off or solve any crisis, so you don’t have to face a bigger messier problem your aging parent is safe, and you have PEACE OF MIND.

Filed Under: Aging Tagged With: aging family, aging parent crisis, crisis with aging parents, elder care crisis, GCM Operations Manual, geriatric care manager, Handbook of Geraitric Care Management, long distance care provider, peace of mind

My Geriatric Care Management Operations Manual Coming Out

July 19, 2012

In 2011,I published the 3rd edition of the Handbook of Geriatric Care Management.Jones and Bartlett. This book is called the bible of the field of geriatric care management The book is a comprehensive guide for Geriatric Care Managers (GCMs) to help define duties and procedures while providing guidelines for setting up a geriatric care practice. An essential teaching tool, this new edition is an easy-to-use, practical guide that gives students the foundation they need to receive a certificate or degree in GCM. The Third Edition has been completely updated with revised chapters on psychosocial assessment, functional assessment, ethnic and cultural assessment, and writing a geriatric assessment. Also included throughout the text for additional study are sample forms, sample letters, and case examples.

Now if you are an existing geriatric care manager, want to start a geriatric care management agency or a non-profit or for profit consortium of services and want to add a profit center like geriatric care management to your mix, or are a home health agency and would like to add geriatric care management, I will have a new Operations Manual, My Geriatric Care Management Operations Manual, out soon to show you step by step how to operate a geriatric care management agency.

My Geriatric Care Management Operations Manual covers initial consultation, completing a contract, on call procedures writing a geriatric assessment and nine geriatric care managements service or products and steps by step how to offer/sell the and deliver them. The manual also contains over 100 forms to go with each service. It will be up on my web site soon.

If you need such a critical GCM tool, e mail me at cressgcm@got.net and I can send you some more detailed information and put you on the list to get one of the first copies. This manual has been used by two very large agencies on the east coast and boasted sales, productivity, clients, billing hours and quality of services. Why reinvent the wheel. Find out more about My Geriatric Care Management Agency Operations Manual today

Filed Under: Aging Tagged With: GCM Operations Manual, geriatric care manager, Handbook of Geraitric Care Management, Jones and Bartlett, My Geraitric Care Management Operations Manual, new business

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Cathy Cress is the leading national expert in Aging Life and Geriatric Care Management. She is author of Handbook of Geriatric Care Management 4th edition, Jones and Bartlett, published 2015 and known as the bible of geriatric care management. Continue Reading >

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