dysfunctional aging family Archives ⋆ Cathy Cress

10 Steps to Serve Demanding Wealthy Long Term Aging Clients Like Donald Trump

December 11, 2019

MANAGING ENTITLED CLIENTS

How Do You Deliver and serve long-term clients from the top 10% financially- who can offer sustainable financial growth to your Aging Life or GCM company?

You offer superior professional Gold Standard Concierge Service to Client and Family- Care they demand.

You offer preventative care to avoid crisis and chaos that can be there MO -Helps Keep Clients Out of E room and nursing homes and keep them at home where they wish to be and you from losing the case.

You write or rewrite your business plan that has a value proposition in your marketing plan to reach your target markets to concierge clients in the upper 10% and the third parties who in many cases serve them as well, like elder law attorneys and upscale assisted living.

10 CARE AND FEEDING TIPS TO KEEP ENTITLED CLIENTS LONG TERM

Deliver gold standard concierge service
Offer confidential services that clients and families can trust
Do not have the VIP syndrome with these sometimes famous clients
Serve whole aging family where adult children are entitled and difficult as well.
Provide a GPS through health care needs so that best care is delivered seamlessly
Have a full GCM toolbox and know all community resources –to change tools as client change and age safely in place
Refer or provide skilled background checked home care aides who meet the need of entitled clients
Be willing and skilled enough to accept difficult entitled clients who are narcissistic, demanding and unreasonable like Donald Trump , Sumner Redstone, Huguette Clark
Have someone on your staff who has a clinical background in dysfunctional aging families, and psychodynamic diagnosis, and understands undue influence
Have upscale resources in your resource database like private drivers, private chefs, car services, upscale golf clubs that cater to older clients, and upscale assisted living

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Thanksgiving Blog- Steal It for Your Social Media

November 24, 2019

Spread The Word About Your Services Before Thanksgiving

ADULT CHILDREN DESPERATE AFTER THANKSGIVING PAINTS PARENTAL DECLINE

If you use social media to spread the word about your services before the holidays, you should have a blog. One giant target is adult children who need help for their older family members.

So you can steal this blog below and share it on social media in the next few days.

Whether you use Constant Contact , Survey Monkey , Word Press or have a blog attached to your website, this is a good time to give potential adult child customers a short marketing touch about your services

Since the family – both nearly normal and the dysfunctional version gather on Thanksgiving and during the holiday season, this blog is a gateway step towards thinking about how their family might organize care for a loved one or if they need a care manager to guide them through the whole wrenching process.

Steal the blog below

“The Thanksgiving is around the corner what better time to talk about the family. Will you be celebrating the holiday with a nearly normal or dysfunctional family?

The normal aging family can have their own own problems. Leading up to Thanksgiving adult children can struggle when their aging Mom is not able to cook that turkey and be the high priestess of the family ritual and rituals to come. An aging Mom or Dad’s decline can be confusing, even for families that are close-knit, well-integrated, and highly functioning.

But for the dysfunctional aging family, a disabled Mom’s need for care can be overwhelming and even destructive. This kind of family the family is marked by strained relationships and unresolved conflict. They not only do not want to take over rituals or cook the Thanksgiving turkey, but they will also attend the annual family ritual and make a scene or, more likely, never show up at all.

Over Thanksgiving, you should watch the way your family interacts and try to assess what kind of family you have. This is a stepping stone to a way to work together as a team ( or not) as a parent decline. You can also call ( PUT YOUR COMPANY NAME WEBSITE) to help you both assess your family and make plans with the family about Mom’s aging and decline.”

Add A Newsletter

Make changes if you want but get started with social media and newsletter like Tasha Beauchamp’s great care management newsletter ASAP but take advantage of the highest volume of calls you will get all year if you direct family to your business.

5 Signs That You Are Working With A Dysfunctional Family Over The Holiday

November 3, 2019

Scary Holidays Coming to you

We just passed the fun scary holiday Halloween. It previews the beginning of the real scary holidays for the aging dysfunctional family. These families visit their aging relatives and often find a shocking decline. Raised in a rickety nest, adult kids from a dysfuctional family lack the tools to care for their needy parents in this crisis as they were usually not cared for or nurtured as children.

Whether you are a care manager, geriatric care manager, aging life care manager, case manager or aging professional- this list below is what you will see when you do an intake with these difficult dysfunctional families.

Thanksgiving will open the holiday season and then we face Hanukkah and Christmas. Learn the signs now to work with your new clients and keep them

Signs of the Dysfunctional Family

1. Contentiousness – Old fights erupt; the family gets into arguments with one another about old issues.

“ Secret Santa bull. I got Laurie and she never got a decent gift for my kids all these years so I am never being her damn secret Santa”

2. Anger – Family members express physical anger, emotional abuse, and financial abuse.

“ Take Mom and shove it. I am not taking care of her over the holidays. She was an awful mother to me”

3. Distancing & cut off – Some siblings or parents have nothing to do with family and may not speak to parents or siblings for long periods of time.

” Aunt Kathy and I have not talked for a year-she didn’t even come to Mom’s funeral, so, of course, I am not inviting her to the first night of Hanukkah or any night”

4. Fusion – Family members, such as the mother, and eldest daughter, blend into one another. For example, the daughter sounds acts and has the same prejudices as the mother.

“ Freddie and Dad might be the same damn person -never taking care of their kids. I buy gifts for Michael Freddie’s son and even put him through private school and high school –Fred never paid child support- or helped- just like Dad. Mom paid for us both to go to college. Freddie is just a damn clone of Dad”

5. Denial – Adult siblings do not see a decline in a parent, do not face reality and do not take care of the parent if he or she needs care

” Do not tell me Mom can’t wrap her own present and I should” She was always giving us unwrapped gifts. She’s selfish and

always has been.

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5 Ways to Tame the Turbulence of Holiday Meltdown in Aging Families

Learn how!

How to work with both dysfunctional and long-distance families who call during the holidays

How to give hope to frantic children who call, after seeing their aging parent struggling with the rituals
How to sell services to desperate adult child callers
How to use GCM tools to contain Holiday chaos
How to use financial forecasting to prepare for growth during the holidays
Sidestep the Many Care Managers Who Do not know how to work with Dysfunctional Aging Families so the client chooses you

THIS FREE WEBINAR IS NOVEMBER 21, 2019 FROM 2 PM – 3 PM PST

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Find out more in the YouTube for My YouTube, Channel Geriatric Care 1

Ten Warning Signs of a Dysfunctional Family- Warning Sign Number Three

October 31, 2019

What is scarier than Halloween?

Happy Halloween –Kids and adults have fun being scary on Halloween. The Dysfunctional Aging Family is really scary. What is the third sign that you as an aging professional or geriatric care manager are working with an aging family- Cut off

Distancing & cut off- are pulling away and having nothing to do with family or an individual in your family.

You find adult children who have not spoken to parents or siblings for years.

Angela Jolie’s Cut-off With Her Dad

The celebrity feud and cut off between actress Angela Jolie and her Dad actor John Voigt is a well-publicized example of this.

What prompted reconciliation? Helping grandchildren- is one goal that professionals working with aging families can follow. Among the reasons, according to the press, that Jolie- Pit reconciled with her Dad was her children’s need for a grandparent . She learned that your children just have a very different version of a relationship with your parents than you do.

Assessing the Aging Family for Cut-off

When you assess the aging family as a professional you look at several signs for dysfunction. Has the family been stable over time? Is there a history of emotional cut-offs or distance on the part of one or more family members? Is there a pattern of divorce, remarriage, or other disruptions in relationships that change the balance within the family system if you look at a family and they have a history of fragility rather than stability, that a red flag that they are a dysfunctional aging family.

If there a history of emotional cut-offs or distance on the part of one or more family member or a pattern of divorce, remarriage, or other disruptions in relationships that change the balance within the family system- you are working with a difficult aging family

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5 Ways to Tame the Turbulence of Holiday Meltdown in Aging Families

Save the Date FREE WEBINAR : November 21, 2 PM-3 PM PST

Learn how!

How to give hope to frantic children who call, after seeing their aging parent struggling with the rituals
How to sell services to desperate adult child callers
How to use GCM tools to contain Holiday chaos
How to use financial forecasting to prepare for growth during the holidays
How to work with both dysfunctional and long-distance families who call during the holidays

Sidestep the Many Care Managers Who Do not know how to work with Dysfunctional Aging Families and get the client to sign up with you

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Do Holidays Open the Sibling Wound Mom Loved You Best –Treated With Lots of Alcohol?

November 9, 2018

Holidays can sometimes trigger old brother or sister hurts that never healed. Joy to the World can turn into something from Black Sabbath. Perhaps an adult child avoids midlife siblings and family Thanksgiving because there’s “bad blood” from childhood. Maybe they steer clear of Mom’s holiday dinner so you can skip seeing sisters and brothers who gouged childhood wounds. The scar has built up over decades and if they attend they dive for the alcohol which is plentiful in these ritual celebrations. What can result is nasty sibling fights over the past not Mom and Dad needing care.

Maybe there just was not enough love your rickety family nest, making siblings scramble for the few caring crumbs. Kid brothers could have slugged other siblings behind Mom’s back. Maybe a sister got the new prom dress when younger girls did Goodwill or the hand me down.

Divorce often shattered families leaving you with two houses, two beds, two sets of parents, and stepsiblings who fought for parent’s diminished love. No matter what the grievance story – holidays are when they might want to think about forgiveness because all hands are needed on deck when parents are failing with age.

The season of not so much joy brings calls to care managers from desperate adult children noticing melting down parent’s who are fixture in the family. They call a GCM for advice and the main task is often to make a family sibling team that was not a team 30 years ago.

Need help in creating that team?

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5 Ways to Tame the Turbulence of Holiday Meltdown in Aging Families

During the busiest season for care management referrals-

You Will Learn:

How to give hope to frantic children who call, after seeing their aging parent struggling with the rituals
How to sell services during intake, to desperate adult child callers
How to use GCM tools to contain Holiday chaos among siblings
How to use financial forecasting to prepare for growth during the holidays
How to work with both dysfunctional and long-distance families who call during the holidays
- Sign Up

5 Signs That You Are Working With A Dysfunctional Family Over The Holiday

Scary Holidays Coming to you

Signs of the Dysfunctional Family

SIGN UP FOR MY FREE WEBINAR.

5 Ways to Tame the Turbulence of Holiday Meltdown in Aging Families

Find out more in the YouTube for My YouTube, Channel Geriatric Care 1

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