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10 Arts Based Quality of Life Activities for Unhappy Seniors In Assisted Living

June 17, 2019

If you want to expand your ALCA or Geriatric Care Management service into Quality of Life or market it to Assisted Living here are 10 activities that you could use with older adults with arts and creativity

Research in the arts, creativity, aging and community-based programs has shown that arts-based cultural programs can increase the quality of Life for older adults. Elders who are depressed, isolated withdrawn or just plain bored can benefit from arts-based programs if it is at their present level of disability. Furthermore, studies have shown that not only do older adults who participate in arts-based programs have a better Quality Of Life; they also maintain independence more easily.

Examples of activities in arts to engage older in if they would like to do that, in spite of a disability

Creative- examples

Art

examples

A client who used textile arts, knitting weaving or sewing and has macular degenerations or limited vision – can enroll in a blind center or senior program with a loom and weave on a loom and asked the colors they want to use.
An artist with arthritis caused by age, worked with an art therapist on staff to switch paints that were
easier to use, adapted paint brushes by slipping foam hair curlers over the handles or build up the grip with sports tape and got her involved in an artist group of older artists to paint with

Music

Examples

The client who loves opera enrolled in local opera meet up group; get tickets to Met Opera series at a local theater, with an assistive listening device, and opera put in iPhone and get a headset so she could listen to favorite opera on her own
– Identify what music they like and arrange to take them to local concerts, arrange to watch and listen on television or TV, or join a choir if they used to do that and arrange transportation
Introduce elder to local community college or local college or theater company musicals and get tickets plus arrange transportation
If a client has dementia find out the music that was popular when they were young, get headphones and play on an I Phone for them.

Dance-

examples

Find a dance with dementia program in your community and get the client involved
Locate senior dances at a senior center in your area and see if your client would be interested
Find dance concerts on television on PBS, YouTube or see if your client can subscribe to the dance
channels
Arrange to take them to local dance events, like ballet, modern, or musical films with dancing

Use Offering Quality of Life Activities to sell ALCA or Care Management to Sell Your Care Management to Assisted Living When Residents are Depressed, Isolated or Want to Move out.

FREE WEBINAR- 10 Steps to Success in Selling Care Management to Assisted Living

10 Steps to Success in Selling Care Management to Assisted Living

THIS WEBINAR BEGINS: Monday, June 24, 2019, 2 PM PST Ends 3:15 PM PST

DURING THIS FREE WEBINAR YOU WILL LEARN

How to Make a Winning First Impression at Assisted Living Sales Meeting- Preparing Presentation

What Referral Triggers to Use When Selling Geriatric Care Management to Assisted Living

What Feature to use When Selling Geriatric Care Management to Assisted Living

What Benefits to use When Selling Geriatric Care Management to Assisted Living

How to Close the Sale of Geriatric Care Management to Assisted Living

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What Features Sell Care Management to Assisted Living?

June 12, 2019

What is a feature ?

What matters to Assisted Living when care managers market to them? Features are important. What is a feature? A fast internet connection is a feature, but the ability to quickly find what you want on the web is a benefit. Features are defined as surface statements about your product, such as what it can do, its dimensions and specs and so on.

Features matter because they show your customers hints about how well your product or service will deliver its benefits. ¨Benefits are more important than features but there are some times when features make all the difference: ¨Features that matter in GCM/ALCA are an emergency response to elders crisis, communication with the family (like monthly reports, emails calls, and texts) when needed,¨level of education of care managers and free consultation

What Is Your GCM Product for Assisted Living?

What also matters when marketing to Assisted Living is to have a specific product to offer rather than general geriatric care management. Buyers want something that will benefit them. So you have to design a product that is specifically needed in Assisted Living and will benefit the director. What Assisted Living Directors do not want to lose is residents or ” move outs. Keeping residents happy and not moving out is a benefit to Assisted Living and something ALCA members and care managers can sell.

As Assisted Living offers personal care, what they benefit from is quality of life activities to keep residents who are lonely, isolated or depressed -engaged in life and feeling more joy in each day. In my GCM Operations Manual, I have included 14 different geriatric care management products including Concierge Companion for Assisted Living, which offers Quality of Life activities. It also includes ” Move Management” another product that Assisted Living might use if a resident needs to move to another area or higher level of care.

Nina Herdon also has developed the first activity kit for the quality of life, Joyful Moments .
Care Managers can use this activity kits to develop quality of life activities with their clients is assisted living or at home. Care managers that have home care can utilize the kit to teach their care providers to create quality of life activities that give seniors they serve Joy.

Free Webinar -How to Make A GCM Sale to Assisted Living

10 Steps to Success in Selling Care Management to Assisted Living

FREE WEBINAR- 10 Steps to Success in Selling Care Management to Assisted Living

THIS WEBINAR BEGINS: Monday, June 24, 2019, 2 PM PST Ends 3:15 PM PST

DURING THIS FREE WEBINAR YOU WILL LEARN

How to Make a Winning First Impression at Assisted Living Sales Meeting- Preparing Presentation

What Referral Triggers to Use When Selling Geriatric Care Management to Assisted Living

What Feature to use When Selling Geriatric Care Management to Assisted Living

What Benefits to use When Selling Geriatric Care Management to Assisted Living

How to Close the Sale of Geriatric Care Management to Assisted Living

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How Do You Get a GCM Sales Meeting with Assisted Living?

June 9, 2019

Sales Meeting is Relationship Building

A sales meeting is really what nurses social worker and ALCA care managers do well. It is a relationship building meeting. Care managers know how to build a relationship with elders and families- that’s the core of their business. If not they would never be successful care manager.

Sit Right Down And Write That Letter

Setting up that sales meeting takes a skill that care managers also excel. Since they have a business they have a marketing database so they just use “Customer Relationship” CRM database to generate a letter, to for the meeting. Of course all the Assisted Living or CCRC in your coverage area have to be in the CRM but, as good businessmen and women – you have that done as they are the ” meat ” on the table of your primary third parties.

Have a Product to Offer the Assisted Living

You have to have a service or product to sell to the Assisted Living. Just geriatric care management is not really enough. You have to have a product or services tailored to their needs. The Director of the facility you sell to wants to get benefits or know” what is this going to do for me. “Assisted Living Does Not want to lose residents. They do not want to lose money on ” Move Outs’. They want to keep the residents engaged. So designing a product and giving it a name is critical- one that will make residents happier in the facility. So create of product that is meant to keep the residents happy with skills that the assisted living staff does not have.

That would mean increasing their quality of life reducing isolation, loneliness and building connections to activities that give them joy, that is not offered in the facility or take one to one staff time. So come up with a Quality of Life program that provides recreational therapy like music, reminiscence, dance the art games or physical exercise – all at the level the residents can achieve at their ages and range of disabilities.

Ready Made Assisted Living Product

Concierge Companion a trademarked step by step delivery of an Assisted Living product in my GCM Operations Manual is an option if you do not have time or bandwidth to create your own service for signing up Assisted Living clients.

Seniors Having Fun In The Community Center

Sign Up For Free Assisted Living Webinar

You can find out more about that by signing up for my newest free webinar below

10 Steps to Success in Selling Care Management to Assisted Living

FREE WEBINAR- 10 Steps to Success in Selling Care Management to Assisted Living

THIS WEBINAR BEGINS: Monday, June 24, 2019, 2 PM PST Ends 3:15 PM PST

DURING THIS FREE WEBINAR YOU WILL LEARN

How to Make a Winning First Impression at Assisted Living Sales Meeting- Preparing Presentation

What Referral Triggers to Use When Selling Geriatric Care Management to Assisted Living

What Feature to use When Selling Geriatric Care Management to Assisted Living

What Benefits to use When Selling Geriatric Care Management to Assisted Living

How to Close the Sale of Geriatric Care Management to Assisted Living

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6 Emotional Quality of Life Activities to Sell Care Management to Assisted Living

June 3, 2019

What is emotional Quality of Life

What is emotional quality of Life? It is a connection with others. We all, including older people, crave human contact. The professional relationship a care manager has with an elder is emotionally caring, just like a concierge physician. It trumps personal chefs and shoppers because you assess their problems and actually have a deep relationship.

In a world where the family no longer lives next door and supports each other, geriatric care managers can give elders that human contact and support that is gone in most sandwich generation families.

Emotional connection to pets ¨

Emotional connection to grandchildren ¨

Peace with oneself

When older people move into Assisted Living they frequently do not feel that emotional connection. They may have to leave their pets behind, the family does not live nearby or is overwhelmed with work and younger family members. If the older person just moved to Assisted Living they often feel like they landed on Mars and are not sure how to make friends or socialize with the Martians. They are not at peace with themselves

How Do You Find It

This is where a geriatric care manager or ALCA member can come in. By working with the Assisted Living facility and the family, the care manager can bolster the sagging quality of life of an elder who is unhappy with Assisted Living. They can do an Assessment for Emotional Quality of Life and create emotional connections –

For someone who just moved in assisted living, plan a tea party or cocktail party and invite new neighbors
Assess what activities the new resident likes, escort them to the activity and ask the instructor to pair them with a buddy.
Enroll the resident in the local Osher program and let them pick out a group to join. Example lunch group, dinner group, play reading, Dickens, New Yorker, Arrange transportation if necessary
Enroll the client in a group at a local senior center that reflects what they like to do, like knitting, needlepoint, poetry, and memoir writing gentle yoga, if that is not offered at the facility. Arrange senior transportation
Enroll a homebound client in Senior Center Without Walls .
Arrange a visit by Pet Therapy Dog to visit the older person, who left a pet behind or arrange for the elder to visit the local SPCA with an escort and transportation where the escort can interact with the animal.

Find out how to market GCM /ALCA Services to Assisted Living

10 Steps to Success in Selling Care Management to Assisted Living

FREE WEBINAR- 10 Steps to Success in Selling Care Management to Assisted Living

THIS WEBINAR BEGINS: Monday, June 24, 2019, 2 PM PST Ends 3:15 PM PST

Find Out More

DURING THIS FREE WEBINAR YOU WILL LEARN

How to Make a Winning First Impression at Assisted Living Sales Meeting- Preparing Presentation

What Referral Triggers to Use When Selling Geriatric Care Management to Assisted Living

What Feature to use When Selling Geriatric Care Management to Assisted Living

What Benefits to use When Selling Geriatric Care Management to Assisted Living

How to Close the Sale of Geriatric Care Management to Assisted Living

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How Catchy Copy Can Sign Up New Long Distance GCM Clients

June 1, 2019

Care managers need to create gold standard written copy to advertise their services to concierge customers but need a Wonder Woman spin that will make copy stand out from your competition. Here is a sample you may use for long distance care providers

“If you are a long distance family care provider for an elder, give yourself Wonder Woman as a powerful sister to help with the care of your aging family member.

Using a preeminent gold standard care manager is a preventative, prudent excellent choice for 3 reasons.

1. If there is a crisis, it is the safest choice to have the GCM solve it if you live long distance. In an urgent situation, the care manager can go to the hospital or emergency room.

2. This is more cost-effective than you getting on last-minute, expensive flights. You can still go but, like Wonder Woman, they can immediately be there to deal with the crisis and solve it. She is good insurance.

3. Before any crisis, you can have the GCM aka Wonder Woman will do an initial assessment and visit your older relative periodically. This is preventative because Wonder Woman can see and solve the problem before it becomes a health crisis that might put your loved one in the hospital.

Think of a care manager the way you do one of those blow-up beds. You can pump them up when you need in a crisis—perhaps avoid that crisis, and you yourself can sleep more soundly and with more peace of mind in your own bed.

Oh and she sometimes morphs into her alter ego- Superman who can who, as you know ” stands for truth justice and the American way ( and gold standard care ) ” and is ” faster than a speeding bullet”
Some of the things a geriatric care manager aka Wonder Woman and Superman can do for you are:

1. Save you money by helping keep your parent out of the hospital and you off emergency long-distance flights.

2.Facilitate a family discussion of needs, resources, and division of labor among friends family

3. Recommend ways to proactively prepare and plan for a parent’s possible health care crisis.

4. Work on family cooperation to formulate a realistic parent-care plan.

5.Assess the strengths and weaknesses of all of the potential caregivers

6. Help adult siblings resolve conflicts about care decisions.

7. Help siblings act together in the best interest of the parent

8.Decrease the tension between hometown and long distance siblings

9. Help the long-distance care provider deal with guilt and frustration that may result from their inability to provide more of the day-to-day care.

10.Locate the highest quality aging resources in your aging parents’ area quickly and without you having to do it

Join me in my latest free webinar

10 Steps to Success in Selling Care Management to Assisted Living

FREE WEBINAR- 10 Steps to Success in Selling Care Management to Assisted Living

THIS WEBINAR BEGINS: Monday, June 24, 2019, 2 PM PST Ends 3:15 PM PST

DURING THIS FREE WEBINAR YOU WILL LEARN

How to Make a Winning First Impression at Assisted Living Sales Meeting- Preparing Presentation

What Referral Triggers to Use When Selling Geriatric Care Management to Assisted Living

What Feature to use When Selling Geriatric Care Management to Assisted Living

What Benefits to use When Selling Geriatric Care Management to Assisted Living

How to Close the Sale of Geriatric Care Management to Assisted Living

Sign UP

10 Arts Based Quality of Life Activities for Unhappy Seniors In Assisted Living

Art

Music

Dance-

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