6 Emotional Quality of Life Activities to Sell Care Management to Assisted Living

June 3, 2019

What is emotional Quality of Life

What is emotional quality of Life? It is a connection with others. We all, including older people, crave human contact. The professional relationship a care manager has with an elder is emotionally caring, just like a concierge physician. It trumps personal chefs and shoppers because you assess their problems and actually have a deep relationship.

In a world where the family no longer lives next door and supports each other, geriatric care managers can give elders that human contact and support that is gone in most sandwich generation families.

Emotional connection to pets ¨

Emotional connection to grandchildren ¨

Peace with oneself

When older people move into Assisted Living they frequently do not feel that emotional connection. They may have to leave their pets behind, the family does not live nearby or is overwhelmed with work and younger family members. If the older person just moved to Assisted Living they often feel like they landed on Mars and are not sure how to make friends or socialize with the Martians. They are not at peace with themselves

How Do You Find It

This is where a geriatric care manager or ALCA member can come in. By working with the Assisted Living facility and the family, the care manager can bolster the sagging quality of life of an elder who is unhappy with Assisted Living. They can do an Assessment for Emotional Quality of Life and create emotional connections –

For someone who just moved in assisted living, plan a tea party or cocktail party and invite new neighbors
Assess what activities the new resident likes, escort them to the activity and ask the instructor to pair them with a buddy.
Enroll the resident in the local Osher program and let them pick out a group to join. Example lunch group, dinner group, play reading, Dickens, New Yorker, Arrange transportation if necessary
Enroll the client in a group at a local senior center that reflects what they like to do, like knitting, needlepoint, poetry, and memoir writing gentle yoga, if that is not offered at the facility. Arrange senior transportation
Enroll a homebound client in Senior Center Without Walls .
Arrange a visit by Pet Therapy Dog to visit the older person, who left a pet behind or arrange for the elder to visit the local SPCA with an escort and transportation where the escort can interact with the animal.

Find out how to market GCM /ALCA Services to Assisted Living

10 Steps to Success in Selling Care Management to Assisted Living

FREE WEBINAR- 10 Steps to Success in Selling Care Management to Assisted Living

THIS WEBINAR BEGINS: Monday, June 24, 2019, 2 PM PST Ends 3:15 PM PST

Find Out More

DURING THIS FREE WEBINAR YOU WILL LEARN

How to Make a Winning First Impression at Assisted Living Sales Meeting- Preparing Presentation

What Referral Triggers to Use When Selling Geriatric Care Management to Assisted Living

What Feature to use When Selling Geriatric Care Management to Assisted Living

What Benefits to use When Selling Geriatric Care Management to Assisted Living

How to Close the Sale of Geriatric Care Management to Assisted Living

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How Catchy Copy Can Sign Up New Long Distance GCM Clients

June 1, 2019

Care managers need to create gold standard written copy to advertise their services to concierge customers but need a Wonder Woman spin that will make copy stand out from your competition. Here is a sample you may use for long distance care providers

“If you are a long distance family care provider for an elder, give yourself Wonder Woman as a powerful sister to help with the care of your aging family member.

Using a preeminent gold standard care manager is a preventative, prudent excellent choice for 3 reasons.

1. If there is a crisis, it is the safest choice to have the GCM solve it if you live long distance. In an urgent situation, the care manager can go to the hospital or emergency room.

2. This is more cost-effective than you getting on last-minute, expensive flights. You can still go but, like Wonder Woman, they can immediately be there to deal with the crisis and solve it. She is good insurance.

3. Before any crisis, you can have the GCM aka Wonder Woman will do an initial assessment and visit your older relative periodically. This is preventative because Wonder Woman can see and solve the problem before it becomes a health crisis that might put your loved one in the hospital.

Think of a care manager the way you do one of those blow-up beds. You can pump them up when you need in a crisis—perhaps avoid that crisis, and you yourself can sleep more soundly and with more peace of mind in your own bed.

Oh and she sometimes morphs into her alter ego- Superman who can who, as you know ” stands for truth justice and the American way ( and gold standard care ) ” and is ” faster than a speeding bullet”
Some of the things a geriatric care manager aka Wonder Woman and Superman can do for you are:

1. Save you money by helping keep your parent out of the hospital and you off emergency long-distance flights.

2.Facilitate a family discussion of needs, resources, and division of labor among friends family

3. Recommend ways to proactively prepare and plan for a parent’s possible health care crisis.

4. Work on family cooperation to formulate a realistic parent-care plan.

5.Assess the strengths and weaknesses of all of the potential caregivers

6. Help adult siblings resolve conflicts about care decisions.

7. Help siblings act together in the best interest of the parent

8.Decrease the tension between hometown and long distance siblings

9. Help the long-distance care provider deal with guilt and frustration that may result from their inability to provide more of the day-to-day care.

10.Locate the highest quality aging resources in your aging parents’ area quickly and without you having to do it

Join me in my latest free webinar

10 Steps to Success in Selling Care Management to Assisted Living

FREE WEBINAR- 10 Steps to Success in Selling Care Management to Assisted Living

THIS WEBINAR BEGINS: Monday, June 24, 2019, 2 PM PST Ends 3:15 PM PST

DURING THIS FREE WEBINAR YOU WILL LEARN

How to Make a Winning First Impression at Assisted Living Sales Meeting- Preparing Presentation

What Referral Triggers to Use When Selling Geriatric Care Management to Assisted Living

What Feature to use When Selling Geriatric Care Management to Assisted Living

What Benefits to use When Selling Geriatric Care Management to Assisted Living

How to Close the Sale of Geriatric Care Management to Assisted Living

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What Kind of Care Staff Do You Need for an ALCA / GCM in Assisted Living Program?

May 30, 2019

What Type of Person To Recruit?

Are considering designing an ALCA or Geriatric Care Management program for Assisted Living? Here are some suggestions to consider when putting a job description for staff who will deliver the services.

Older generations, especially entitled clients, can be likely to be less trustful of an individual with numerous visible tattoos and a Mohawk. Most would rather have a clean-cut employee. This depends on the culture of your area of service. You want background checked employee with

Recreational Therapy background ideal preferred
College background or college student in, psychology, social sciences, pre-med, recreational therapy, Nursing, Social work, arts
A retiree with interest to be trained or some prior recreational background or aging background
Background in music, dance, recreational therapy, reminiscence and storytelling, rehab, sports, arts crafts gardening, board games, recreational activities, writing or ability to help senior use their former interests and their present level of functioning

What will Assisted Living Companion Do?

For COMPANION CARE hire

Plan and implement individualized activity sessions for a diverse range of clients, conducting sessions one-on-one with clients in their places of residence or in community
Accompany to events like theater, musical event, recital, baseball game or venue of clients choice
Follow care plan designed by GCM
Excellent communication and people skills
Ability to connect and engage with a wide range of individuals.
Understanding and compassion for the care needs of aging clients including those with cognitive impairment or mild
mental illness
Ability to work independently as well as under supervision.
drivers license with agency automobile insurance as required by the State
A car available for daily work and client transportation and automobile insurance as required by the State
Ability to learn and use designated software programs for the workflow process

Would you like to start a program like this and do not know how to market it to your local Assisted Living Facilities?
New Free Webinar To Market ALCA/GCM To Assisted Living

10 Steps to Success in Selling Care Management to Assisted Living

Find Out More

FREE WEBINAR- 10 Steps to Success in Selling Care Management to Assisted Living

THIS WEBINAR BEGINS: Monday, June 24, 2019, 2 PM PST Ends 3:15 PM PST

DURING THIS FREE WEBINAR YOU WILL LEARN
How to Make a Winning First Impression at Assisted Living Sales Meeting- Preparing Presentation
What Referral Triggers to Use When Selling Geriatric Care Management to Assisted Living
What Feature to use When Selling Geriatric Care Management to Assisted Living
What Benefits to use When Selling Geriatric Care Management to Assisted Living
How to Close the Sale of Geriatric Care Management to Assisted Living

Serve Reminiscence Along With Hotdogs on Memorial Day

May 26, 2019

Reminiscence isn’t new. Before the printing press, storytellers and bards were how history was recorded-

Oral storytellers gave us the Odyssey and other valiant tales. History exists in their family, and Ulysses or Penelope might be sitting at your barbecue this coming Memorial Day- in the form of your aging parents.

But storytelling only works if the teller remembers the lines. Family history has to be captured when the older person still remembers. So holiday events are a perfect time to tap into that font before it flickers.

Here are some tips to use if they want to capture these family tales during Memorial Day weekend with aging parents—a perfect time to do this. Use empathetic listening if they can. Make all the messages you are are giving the older person— tone, how fast you speak, how they are sitting- say, “I want to listen to them.”

Ask questions that prompt the story but don’t make judgments. If there are going to record the family tale, do it in a way that doesn’t distract or stop the older person from talking.

Start somewhere. If the elder isn’t going to tell stories on his or her own, start the story and see if they will follow along.” Did you go to Memorial Day parades when you were a kid or march in one after the war ( pick his war).” Did your parents have barbecues to start the summer”

Music is just next to memory in the brain shown by Alive Inside So 50’s Rock and Roll, Little Richard , Bill Haley and if they are older the Four Freshman

Here are two technology tools to help you with this legacy building for your older client

Life Bio-

Quick Voice Recorder to catch the memory on your phone

Check out my Book Handbook of Geriatric Care Management with more tools for legacy building written by David Lindeman Director Of the Center for Technology at UC Berkeley and Julie Menack of 21 st Care Solutions

10 Intellectual Quality Of Life Activities for Elders in Assisted Living

May 25, 2019

Loneliness & Isolation a Plague Among Elders Geriatric care managers who work with isolated or depressed clients in Assisted living can use quality of life to bring back joy.

Care Manager Nina Herndon, the national expert of elder quality of life, cites in her chapter on Quality of Life, in Handbook of Geriatric Care Management a quote from the aging visionary Bill Thomas MD in his book, “What Are Old People For” .Thomas says this is the plague of so many elders, who suffer loneliness, isolation, helplessness, and boredom because their environment is empty of companionship, intimacy, self-direction, and meaningful activity. Care Managers can fill this void with quality of life. One way to do this is:

Intellectual Quality of Life activities that engage older person mentally

Hobbies
Learning
Brain aerobics
any form of creativity

Here are 10 other ideas for seniors who live at home, or in Assisted Living

For seniors who are independent.

For seniors who wish to travel again but need support to arrange a trip-Work with a senior travel agency to have the elder plan a trip that the elder would love to take but never did. Arrange for senior to take a class on planning travel and to plan the trip Help them go online
Games checkers dominos, puzzles, simple card games with a deck of cards with whales on them if they like the sea or more complicated games like bridge.
Help client join a local book club with the kind of literature he likes to read (non-fiction- fiction – romance? )
Help the client join a book club at the local library.
Help the client join a Lifelong Learning Osher group near you with intellectual activities if they enjoy book groups, Current Events, Cosmology, Shakespeare – whatever they love to learn or learn again.
Introduce elder to your local community college or local college or theater company musicals and get tickets plus arrange transportation.
. Identify what music they like and arrange to take them to local concerts, arrange to watch and listen on television or TV, if they have an I Phone Make a playlist of their favorite music, get them Alexa to just tell Alexa what music they want to hear, or join a choir if they used to do that and arrange transportation
Attend a senior computer class or arrange for a 1-1 services with someone who can easily work with seniors and computers.
Suggest joining in a games group at their local senior center or joining local games meet up- an example where I live https://www.meetup.com/Santa-Cruz-Board-and-Parlor-Games/
Order Joyful Moments, Geriatric Care Manager, Nina Herndon’s Quality of Life activity kit book, to get more ideas

Join Me For My Newest Webinar-10 Steps to Successfully Sell Care Management to Assisted Living

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LEARN HOW TO SIGN UP NEW CLIENTS IN UPSCALE ASSISTED LIVING

You will Understand

What Sales Points to use when Selling Geriatric Care Management to Assisted Living What Referral Triggers sell Geriatric Care Management to Assisted Living What Feature to use When Selling Geriatric Care Management to Assisted Living What Benefits to use When Selling Geriatric Care Management to Assisted Living How to Close the Sale of Geriatric Care Management to Assisted Living

10 Intellectual Quality Of Life Activities for Elders in Assisted Living

Loneliness & Isolation a Plague Among Elders Geriatric care managers who work with isolated or depressed clients in Assisted living can use quality of life to bring back joy.

Here are 10 other ideas for seniors who live at home, or in Assisted Living

Join Me For My Newest Webinar-10 Steps to Successfully Sell Care Management to Assisted Living

Sign Up

LEARN HOW TO SIGN UP NEW CLIENTS IN UPSCALE ASSISTED LIVING

You will Understand

Sign Up-

Contact

Connect with Cathy

Get Cathy’s “10 Critical Success Steps to a Profitable Aging Life or GCM Business”

What is emotional Quality of Life

How Do You Find It

DURING THIS FREE WEBINAR YOU WILL LEARN

DURING THIS FREE WEBINAR YOU WILL LEARN

What Type of Person To Recruit?

What will Assisted Living Companion Do?

Would you like to start a program like this and do not know how to market it to your local Assisted Living Facilities?

New Free Webinar To Market ALCA/GCM To Assisted Living

10 Steps to Success in Selling Care Management to Assisted Living

Loneliness & Isolation a Plague Among Elders Geriatric care managers who work with isolated or depressed clients in Assisted living can use quality of life to bring back joy.

Here are 10 other ideas for seniors who live at home, or in Assisted Living

Join Me For My Newest Webinar-10 Steps to Successfully Sell Care Management to Assisted Living

LEARN HOW TO SIGN UP NEW CLIENTS IN UPSCALE ASSISTED LIVING

You will Understand

Contact

Connect with Cathy

Get Cathy’s “10 Critical Success Steps to a Profitable Aging Life or GCM Business”