Long Distance family members are caregivers under constant stress. They have been flying or driving to both visit aging family members for a long time. These care givers at a distance usually understand that there parents are deteriorating with age and are savvy enough that they have researched options and already found you on the web ( a reason to have a great web site).
When family gathers on Thanksgiving and everyone can see problems with an older person like memory loss or ambulation problems- the family may agree to call a care manager. Or the very stress of the holiday season on top of caring for an aging parent long distance may push the designated long distance care providers over the edge to seek help and call you.
So be prepared for their inquiry and know the needs of long distance families well plus the resources in your area that you can suggest in your inquiry call. Do not give away the store in your call but let them know that you are an expert in the needs of long distance care providers and an ace navigator in your area that can find services and choices that are perfect for their needs.