Adding concierge customer’s services to your geriatric care management agency transforms your agency into profitable service.
Why- a geriatric care manager is a powerful health care concierge, just like the new concierge medical services.
This is a potent new selling point to potential GCM clients who are in the top 10% income brackets.
These wealthy clients who can afford long-term care geriatric care management and private duty home care.
Why offering concierge services a great idea? A geriatric care manager is a highly skilled professional who acts as a personal assistant to the aging family.
You offer highly personalized aging parent care.
Concierge clients can reach you at almost any time
You build a deep relationship with the client and family.
As a GPS through elder care, the GCM helps them step by step through one of the hardest journeys in their life.
A geriatric care manager’s highly personalized service meets all the needs of the aging family and the client.
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Conquer Care Management Sales- 5 Steps Close the Sale
Sales is a client ‘s journey from realizing the need for your product /service ( care management)to making an actual purchase ( closing the sale.) Closing the sale means the client signing your contract and giving you a deposit. Most care managers are untrained and terrified of this process. Learn the 5 steps to make and close a care management sale to get that contract signed, get a deposit, grow your business, bolster cash flow, make payroll and stop you from being one of the 50% of new US businesses that fail after five years.
You will Learn
How to make the sale in the inquiry call -with a complementary consultation
How to ” Identify needs using client” challenge questions” to find the problem you need to solve to make the sale
How to present your offer by selling solutions to the problem with a mini care plan
How to manage objections if the caller has concerns about price or product
How to close the sale with non-aggressive closing questions to have your contract signed, get a deposit, and grow your business with a new client