Dr. David Lindeman and Julie Menack, in their new chapter on Technology in the Handbook of Geriatric Care Management 4th edition offered 5 steps to choose the right technology fr aging clients.. Here are 4 and 5
4. Follow-up problem solving: Schedule follow-up visits and/or contacts to determine if the technology is being used appropriately.
·4. Evaluation: Determine whether the initial goal has been met, and if not, evaluate whether additional training is required or if the technology should be modified or removed.
Potential impediments to technology implementation should be kept in mind during this process. The care manager should anticipate that many clients are not familiar with specific technologies, have not used new technologies (including smart phones), and may not be comfortable with technology in general.
Even more fundamentally, clients may resist the use of technology because they are in denial that they need care or may resent the loss of independence that the technology signifies, and thus may try to sabotage or avoid using it.
A client’s limitations, such as physical impairment (e.g., vision, hearing loss), technical difficulty, and impaired cognitive ability may limit the use of some technologies, but support from a care provider can easily help overcome some of these limitations. Consideration should also be given to balancing a client’s need for privacy, autonomy, and dignity with the usefulness of certain aging in place technologies.