When a geriatric care manager partners with a private duty home care agency they also partner with the agency staffing coordinator. That person feeds them the right food so they can grow. The diet is healthy choices of care providers who meet the needs of each case.
1.Healthy Choice 1
To get that healthy diet the GCM must create a relationship between themselves and staffing coordinator, just like in marketing and love and marriage. No relationship – no referrals, a divorce or in you getting fired by the clients representative.
To sweeten that relationship, tell the staffing coordinator what you want – in writing. Create a form that is a care provider order – like a prescription, with exactly what you want for each client like:
Can cook Thai food
2. Healthy Choice 2
Each time you change your care plan, send the care plan changes over to the staffing coordinator so they can train the care providers in the job changes.
Example problem new dairy allergy” solution “nondairy at meals” problem cataract surgery,” “do not allow to bend over for 2 days”
3. Healthy Choice 3
Before you partner with a PDHC, read the staff coordinator of description. Know what they presently do and then add what they need to do to partner with you. Make sure the director of the PDHC approves of this and the staffing coordinator buys into it. Working with you puts an extra layer of duties on the staffing coordinator. Will they do an exceptional job– because that is what you need.
4. Healthy Choice 4
Formalize your relationship with the staffing coordinator.
Define how you let them know your staffing care need-s phone call, paper order both are needed
How does the staffing coordinator let you know about staffing changes and problems?
How do you let them know about staffing issues example care provider late when you get there, not preparing non-dairy meals like you order in your care plan?
¬ Create a check list of reasons staffing coordinator must contact you
¬ care providers is sick – replace
¬ care providers permanently replaced
¬ care provider having problems with client you need to know
¬ How will they alert you in care providers receiving counseling and discipline?
¬ care provider having problems with family you need to know.
Remember you are only as strong as your weakest link. If the care provider does a poor job- your client’s family may fire you. This is why you need the staffing coordinator at the PDHC to do an extraordinary job. Create a healthy diet so you do get fired from your case.