By adding geriatric care management to a private duty home care agency, new clients will understand the solutions and path to hope you bring beyond home care. This offers buy- in to your agency, customer satisfaction and trust in your service.
The care planning process a geriatric care manager does is vital to families particularly in the early stages of caregiving. Most families do not understand the needs and problems of the older adult or the costs associated with these options. They are under terrible stress because they feel out of control. The care manager will explain the problems solutions and cost at a one to one care planning meeting. This makes new families and clients feel in control and have hope, which is vital to keeping the case long term. GCM becomes their trusted guide.
A geriatric care manager sorts all the problems in the case and come up with important solutions in a care plan they use that to explain what is needed for the client. She is very much like a detective- a professional Sherlock Holmes, solving the case for the very confused, desperate family.
education training and experience.
Providing a care plan and opportunity for discussion and buy-in among family members can therefore be an important step in educating, starting initiating, modifying, or continuing PDHC services. Instead of an agency the client bonds with the care manager and builds a 1-1 relationship that is long lasting and put a face on an agency.
The key is a highly trained, experienced, certified geriatric care manager not a staff member who is called a care manager but has no training. Since care managers bill per hour , this multi-faceted professional will pay for her/his salary many times over.
Creating a care plan is not just an art- it is a skill that takes education training and experience.
Learn more about aging life and geriatric care management, creating a care plan, doing multiple assessments and writing a geriatric assessment in my free webinar ‘ Writing a Winning Geriatric Assessment ” January 25 . Sign-up . In the meanwhile watch my You Tube Channel- Geriatric Care 1 and the segment on merging multiple into one care plans- subscribe for latest playlist on writing a geriatric assessment coming soon.